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can somebody share past sample papers..only 2 days left...

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Question No: 1    ( Marks: 1 )    - Please choose one

 What do you call to a tool that lets you work with individuals and groups on documents that are shared via computer?

       ► Electronic mail

       ► Voice mail

       ► Instant messaging

       ► Computer conferencing

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Which one of the following statement defines psychological context of interpersonal communication?

       ► It concerns your reactions to the other person.

       ► It deals with the psycho-social "where" you are communicating.

       ► It is who you are and what you bring to interaction.

       ► It deals with the physical "where" you are communicating.

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Which of the following is a form of communication in which messages are sent to large, public, dissimilar, anonymous, distant audiences using some intermediate instrument of transfer?

       ► Mediated communication

       ► Mass communication

       ► Interpersonal communication

       ► Group communication

   

Question No: 4    ( Marks: 1 )    - Please choose one

 What does Communication breakdown mean?

►We have been ineffective in communication.

►We have been effective in communication.

►We have been helpful in communication.

►We physically broke communication.

   

Question No: 5    ( Marks: 1 )    - Please choose one

 Which of the following statement has biased language?

►Jews generally make good businesspeople.

►Some Japanese businesspeople cannot speak English.

►Older people generally have lower energy levels.

►Most Germans are direct in their communication.

    

Question No: 6    ( Marks: 1 )    - Please choose one

 Physical or environmental barriers most often begin _________________of the communication exchange.

►At the start

►In the middle

►At the end

►At any stage

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the following barriers are most often the hardest to identify and reduce or eliminate?

►Physical barriers

►Listener barriers

►Sender barriers

►None of given options

   

Question No: 8    ( Marks: 1 )    - Please choose one

 All of the following are correct about magazines except:

►Magazine articles tend to be shorter and more general.

►Magazines are a type of periodical.

►Magazines publish articles written for a general audience.

►Articles in magazines usually include bibliographies.

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Where does immediacy come from during a presentation?

►Looking at your notes

►Standing

►Dressing with authority

►Making eye contact

   

Question No: 10    ( Marks: 1 )    - Please choose one

 All of the following are considered as some basic truths about human nature that help us humanize our business messages, EXCEPT:

►People are self-centered

►People are defensive

►People are perfect

►People expect courtesy

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Which of the following method of outlining speech is generally preferred for negative news messages?

►Direct method

►Indirect method

►Supporting method

►Sustaining method

   

Question No: 12    ( Marks: 1 )    - Please choose one

 All of the following suggestions help improve the effectiveness of the opening paragraph of business writing, EXCEPT:

►Make sure the beginning is appropriate for the reader.

►Make sure the beginning is inappropriate for the situation.

►Use a fast-start beginning rather than a slow beginning.

►Keep the beginning paragraph fairly short.

   

Question No: 13    ( Marks: 1 )    - Please choose one

 The courteous close of a direct request letter contains all of the following EXCEPT:

       ► A specific request

       ► Information about how you can be reached

       ► An expression of appreciation or goodwill

       ► Information about your city

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Which of the following statement is NOT true about a congratulatory message?

       ► The message may be sent to a company relocating to a new building.

       ► The message may be sent to an individual for being elected to an office in a social organization.

       ► The message should focus on the receiver from start to finish. 

       ► The message may close by referring to the writer's assistance to the receiver in his or her achievement.

   

Question No: 15    ( Marks: 1 )    - Please choose one

 Which of the following is true about goodwill messages?

       ► Seemingly informative

       ► Presented to change attitudes

       ► Presented to change behaviors

       ► All of the given options

   

Question No: 16    ( Marks: 1 )    - Please choose one

 When scientists note that the average temperature is rising each year in Sydney, Cairo, Tokyo, and other major cities, they conclude that the entire globe is warming up. Which form of reasoning are they using?

       ► Narrative

       ► Emotional

       ► Deductive

       ► Inductive

   

Question No: 17    ( Marks: 1 )    - Please choose one

 All of the following are responsibilities of the interviewee to help make the interview a success, except:

       ► Covering your own agenda

       ► Using secondary questions

       ► Giving detailed answers

       ► Correcting any misunderstandings

   

Question No: 18    ( Marks: 1 )    - Please choose one

 The vocabulary of informal writing is:

       ► Less difficult

       ► Tricky

       ► Intricate

       ► All of the given options

   

Question No: 19    ( Marks: 1 )    - Please choose one

 To begin a disappointed newsletter with a negative information, ______________ a negative situation.

 

       ► Eases

       ► Reduces

       ► Complicates                           

       ► Relieves

   

Question No: 20    ( Marks: 1 )    - Please choose one

 While writing a letter to inquire about the people, one should keep in mind all of the following, except:

 

       ► Respect human rights, both legal and moral

       ► Ask only for info related to the job

       ► Stress unrelated information/ facts if consider necessary                  

       ► Structure the questions around the job

   

Question No: 21    ( Marks: 1 )    - Please choose one

 Order letters are comprised of all of the following distinct content components, except:

 

       ► Method of payment

       ► Pertinent information about the items being ordered

       ► Directions for shipping the merchandize

       ► Quality report of the items              

   

Question No: 22    ( Marks: 1 )    - Please choose one

 All of the following are true for disappointing news letters, EXCEPT:

       ► It provides enough detail to make the reason for the refusal logically acceptable.

       ► It explains the company’s policy as logical rather than rigid.

       ► It avoids negative personal expressions.

       ► It offers an applogy for the decision

   

Question No: 23    ( Marks: 1 )    - Please choose one

 From the following options, which is a kind of persuasive message?

       ► Speech

       ► Application

       ► Report

       ► Collection letters          

   

Question No: 24    ( Marks: 1 )    - Please choose one

 The term “Memo” stands for:

       ► Memories

       ► Memorandum                      

       ► Message

       ► Massive

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Suppose you are going to Bhurban for the sake of some conferences and plan to stay in PC Bhurban. For this purpose, you send an e-mail to the hotel management for the reservation of a room. What important information you should provide in your mail?

       ► Type of room needed

       ► Number of persons to occupy the room

       ► Arrival and departure date and time

       ► All of the given options

   

Question No: 26    ( Marks: 1 )    - Please choose one

 Normally in invitation letters, the request for the confirmation is added:

       ► In the Beginning of the letter

       ► In the Middle of the letter

       ► At the end of the letter

       ► There is no need to add such request

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Which of the following is written two lines above the body?

       ► Reference initial

       ► Signature

       ► Conclusion

       ► Salutation

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Which of the following techniques can be used to make people not to lose their focus due to videos incorporated in presentations?

 

       ► By keeping the videos short                  

       ► By making the videos lengthy and narrative

       ► By incorporating only colorful videos

       ► By adding rock music in the background

   

Question No: 29    ( Marks: 1 )    - Please choose one

 The suggested plan for a letter in which information about a job applicant is requested includes all of the following elements, except:

 

       ► An opening that mentions the name of the person who has given the reader’s name as a reference.

       ► A list of questions that you would like to have answered.

       ► A rude & inappropriate closing.

       ► A brief discussion of the common duties of the job for which the applicant has applied.

   

Question No: 30    ( Marks: 1 )    - Please choose one

 Which of the following is not a good practice while writing letters granting adjustments?

       ► A slow-start opening

       ► A delayed presentation of the good news

       ► A redundant apology that ends on a negative note

       ► All of the given options

   

Question No: 31    ( Marks: 1 )    - Please choose one

 An audience centered approach can be achieved in a letter by paying attention to:

       ► Using “You” attitude

       ► Choosing positive words

       ► Using respectful language

       ► All of the given options

   

Question No: 32    ( Marks: 1 )    - Please choose one

 All of the following are appropriate answers in response to the question about the expected salary in a job application form, except:

       ► To be discussed during interview

       ► Negotiable

       ► Open for discussion

       ► As much as you can pay

   

Question No: 33    ( Marks: 1 )    - Please choose one

 All of the following tips should be kept in mind while filling up a job application form, except:

       ► Read the instructions on the form carefully before beginning to complete it.

       ► Upon completion, review the entries for completeness and accuracy.

       ► Answer the open ended questions with an exaggerated expression.

       ► Complete every blank on the form – even if you have to insert entries like “None,” “Not applicable.”

   

Question No: 34    ( Marks: 1 )    - Please choose one

 Nonverbal cues can enhance one’s interview performance. Which of the following will fall in the category of non verbal cues?

       ► Facial expressions

       ► Eye contact

       ► Body language

       ► All of the given options

   

Question No: 35    ( Marks: 1 )    - Please choose one

 All of these are the qualities of conciseness, except:

       ► Stick to the purpose of the message.

       ► Delete irrelevant words and rambling sentences.

       ► Omit information obvious to the receiver; do not repeat at length what that person has already told you.

       ► Avoid short introductions.

   

Question No: 36    ( Marks: 1 )    - Please choose one

 It is suggested to use familiar words to achieve clarity in writing. Which of following is a familiar word for subsequent

 

       ► After

       ► Preceding

       ► Succeeding

       ► Consequent

   

Question No: 37    ( Marks: 1 )    - Please choose one

 'She types @ of 80 words/min.' is the best example of which of the following elements of effective written communication?

       ► Comparison

       ► Concreteness

       ► Comprehensiveness

       ► Communication

   

Question No: 38    ( Marks: 1 )    - Please choose one

 “An accident took place at Wahdat road.” The answer to which W out of 5Ws of a news story is missing in this statement?

       ► What

       ► Which

       ► Where

       ► When

   

Question No: 39    ( Marks: 1 )    - Please choose one

 13 people sitting around a table exchanging ideas on 'Overpopulation' is an example of which of the following?

 

       ► Mass communication

       ► Group communication                       

       ► Round table communication

       ► Mediated communication

   

Question No: 40    ( Marks: 1 )    - Please choose one

 All of the following are group task roles that people have to play in group communication or group activity, except:

 

       ► Initiating or opinion seeking  

       ► Consensus seeking

       ► Devil’s advocate

       ► Encouraging      

   

Question No: 41    ( Marks: 1 )    - Please choose one

 Which of the following is a person in a group activity whose job is to keep the discussion moving by stimulating members to reach their goal?

 

       ► Devil’s advocate

       ► Agent

       ► Energizer                         

       ► Factual contributor

   

Question No: 42    ( Marks: 1 )    - Please choose one

 Which of the following is not a quality of a good persuader?

       ► Good persuader assumes persuation as one-shot effort.

       ► Good persuader does not resist compromises.

       ► Good persuader uses metaphors to convey life time experiences.

       ► Good persuader avoids hasty generalizations.

   

Question No: 43    ( Marks: 1 )    - Please choose one

 Which of the following is not a way to avoid faulty logics in persuasive writing?

       ► Avoid oversimplifying a complex issue

       ► Avoid assuming a true cause

       ► Avoid faulty analogies

       ► Avoid illogical support

   

Question No: 44    ( Marks: 1 )    - Please choose one

 Context is the way the message is delivered and is known as: 

       ► Paralanguage

       ► Lateral language

       ► Contextual language

       ► Hyper language

   

Question No: 45    ( Marks: 1 )    - Please choose one

 In which of the following ways input from associates can be helpful in anticipating questions from audience?

 

       ► They can help in guessing questions.

       ► If they are more experienced they’ll be able to guide better.                  

       ► If they are educated they’ll be able to re-write the speech.

       ► They can coordinate with the expected audience and then suggest questions.

   

Question No: 46    ( Marks: 1 )    - Please choose one

 Which of the following is the first element in the listening process?

       ► Listening

       ► Hearing

       ► Filtering

       ► Speaking

   

Question No: 47    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT a common reason for disruptive behavior?

       ► Resistance to change.

       ► Resentment of the presenter.

       ► Repetition of behavior that is successful for the detractor.

       ► Reappearance of the presenter.

   

Question No: 48    ( Marks: 1 )    - Please choose one

 In which of the following seating arrangements, people in the audience are seated in rows and columns with­out tables?

 

       ► Theater style

       ► Semi-circle

       ► Classroom style

       ► T-formation

   

Bro kiaa ye short notes mid term k ha puri book hai ?

no 1 to 22

megha butt kia ap k exam me is short nots me sy questions aye hen ??

Yes mary sary mcqs esi ma sa ay thy 

ap mara paper dakh ly ma na share kiya hua hai

bro ap final term ke pas paper de rahe ho 

sorry ma na dakkhy bina paper share kar diya jo final term ka tha wo ma na remove kar diya

and bro i am not your broyour sister

MCM301

Communications Skills

Solved by

QUIET GIRL

 

 

Question:
Intrapersonal communication processes depend upon communicators'

 Options:

Frame of reference

 Creativity

 Self-talk

 All of the above.

 

 

Question:
If a person is communicating with his friend on telephone then it will be:

 Options:

Intrapersonal communication

 Mass communication

 Mass communication

 None of the above

Question:

Which one of the following statement is correct about communication?

 Options:

Communication can solve all problems.

 Communication skills are not learnt.

 Communication is dynamic, not static.

 Communication is just an information transfer.

 

 

Question:
Which one of the following is not a part of electronic media?

Options:

Radio

 Television

 Film

 Brochure

 

Question:
Downward communication flows from people at higher levels to those at lower levels in an organization. Primary function of downward communication is to provide:

 Options:

 Organizational policies and procedures

 Feedback about employees’ performance

 Organizational goals and objectives

 All of the above.

 

 

Question:
Which one of the following is a mass medium of communication?

 Options:

 Television

 Radio

 Newspaper

 All of the above

 

Question:
The five steps involved in a communication process appear in a specific order. Which one of the following is the right order?

 Options:

IdeaàChannelàEncodingàDecodingàFeedback

 Ideaà EncodingàChannelàDecodingàFeedback

 ChannelàIdeaàEncodingàFeedbackàdecoding

 IdeaàDecodingàChannelàEncodingàfeedback

 

 

Question:
Probing in a communication process is:

 Options:

An attempt to gain additional information

 Making judgments

 An attempt to explain what the sender meant

 None of the above

 

Question:
Self Talk is also called as:

Options:

Mediated communication

 Interpersonal communication

 Imagined communication

 Person-Group communication

 

 

Question:
Creating and holding a mental image of the person with whom you are conversing by telephone will:

Options:

 Give the impression the other person is important.

 Help you keep the conversation focused on the other person.

 Make your voice sound professional.

 Minimize the potential for in-person interruptions.

 

 

Question:
The person who attaches meaning to a message is called:

 Options:

 Sender

 Encoding

 Transmitter

 Receiver

 

Question:
The eye is capable of processing 500-million bits of information per second, however the brain can only compute about _____________ bits of information per second.

 Options:

 400

 500

 600

 650

 

Question:
__________________ is an automatic psychological process of receiving aural stimuli. Options:

 Listening

 Hearing

 Speaking

 None of these

 

 

Question:
Some misconceptions about communication are

Options:

Communication solves all problems

 Communication physically breaks down

 The meaning we attach to a word will be the meaning everyone else attaches to

 All of the given options

 

Question:
Specialized vocabulary is known as:

 Options:

 Equivocal terms

 Jargon

 Trigger words

 Biased language

 

 

Question:
A thesis statement is a ____________________ in sentence form

 Options:

Declarative statement

 Direct statement

 Indirect statement

 Straight statement

 

Question:
________________ is a sentence that does not express the feeling, conditions, opinions and attitude.

 Options:

 Thesis statement.

 Indirect statement

 Direct statement

 Straight statement

 

Question:
A __________________ is a strong statement designed to evoke a powerful emotional response.

 Options:

Startling statement

 Indirect statement.

 Direct statement

 Straight statement

 

Question:
All of the following are the tools for getting audience attention, except:

 Options:

 Startling statement

 Stories

 Rhetorical questions

 Conclusion

 

Question:
Deductive and inductive are the types of _____________ order.

 Options:

Spatial

 Chronological

 Topical

 Logical

 

Question:
In which speech, speaker does not have time to analyze the audience

 Options:

 Manuscript

 Memorized

 Impromptu

 Extemporaneous

 

Question:
If your objective is to train a new computer consultant, what will be your general goal or general purpose

 Options:

 To inform

 To persuade

 To teach

 To entertain

 

Question:
Which of the following statement explains mediated communication?

 Options:

 Mediated communication occurs when two (or a few) people use loud speaker to

 Mediated communication occurs when two (or a few) people use some

 Mediated communication occurs when people try to communicate at mass level.

 Mediated communication occurs when a group of people uses email to send a

 

Question:
When superiors provide directions to their subordinates regarding what to do, this is known as a type of ____________________ communication.

 Options:

Upward

 Horizontal

 Downward

 Lateral

 

Question:
After listening to Ayesha’s long speech, Beenish told her what she understood from her long talk. Which form of listening it is?

 Options:

 Empathic listening

 Critical listening

 Active listening

 Preferential listening

 

 

Question:
When working to create and maintain a favorable relationship with a receiver, a sender should:

 Options:

 Do just what the receiver expects.

 Impress the receiver by using technical terms.

 Stress mutual interests and benefits.

 Use positive wording.

 

Question:
If a manager asks his assistant to compile a report on the overall performance of the department, which forms of communication it, will be?

 Options:

 Upward communication

 Intrapersonal communication

 Downward communication

 Lateral communication

 

 

Question:
Drafting stage starts after

 Options:

 Planning

 Organizing

 Both 1and 2

 None

 

Question:
Which is NOT true for creating effective opening paragraph?

Options:

Keep the beginning paragraph fairly short.

 Use a you-viewpoint in the opening

 Make sure the beginning is appropriate for the reader

 Don’t consider your reader

 

 

Question:
Ending paragraph provides you the opportunity to

 Options:

 Concentrate on the action you desire the reader to

 Show courtesy towards the reader.

 Both 1 and 2

 None of above

 

Question:
Audience information i.e. age, gender, education, occupation and socioeconomic status falls into the category:

Options:

Demographic factors

 Psychographic factors

 Geographic factors

 All of the given options

 

 

Question:
Generally there are ____________ kinds of newspaper indexes

Options:

Three

 Four

 Five

 None of the given options.

 

 

ok ji baki past paper mujhay email kr deyna fahadper7@gmail.com pay

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