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SEMESTER FALL 2017
PRINCIPLES OF MANAGEMENT (MGT503)
ASSIGNMENT
Due Date: 14 November
Marks: 10
Topic: “Behavioral Theories of Management… Maslow’s Theory of Need”
The Case:
Saleena Ali was the manager at Aroosh, a well-established Health and Fitness club in Lahore.
Aroosh has made its name in the local market as provider of high quality fitness classes in
form of gym and aerobics. The instructors were considered superior to those working in other
facilities as they were catering to more classes in a day and has more experience due to this.
It was offering around 50 classes each of aerobics and gym (trainer sessions) in a week giving
its members a wide range of class times to choose from.
Saleena had recently been promoted as manager after working at Aroosh as the aerobics
instructor. She was a very popular instructor among the members and was considered as one
of the reasons of their aerobics program success. When she was made manager, the club was
not financially in a good position mainly due to the high percentage of earnings going
towards payroll. She upon becoming manager cut the cost, by eliminating unnecessary
management positions. Though there was unavoidable unhappiness, Saleena was pleased that
the management side of the club was now in order and not taxing on their earnings.
Now her concern was the reception staff, aerobics instructors and gym trainers who according
to her were not working as they should be. She noticed that they all were spending most of
the time chatting with each other and also not giving their best towards conducting classes
and sessions. Sessions of aerobics and gym were not timely starting and equipment (music
player, gym equipment) was not ready on time for session. Instructors and receptionists were
also accustomed to informally swapping shifts and classes when the posted schedule
conflicted with other plans. Most of them were University students, studying in morning or
evening shifts at different universities. They were paid minimum of 100 Rs an hour for
receptionist and 300 Rs per session to the instructor which was more or less equal to the
market rate.
Saleena decided to hold a general meeting with the reception staff and instructors to let them
know her expectations from them. She was their mentor before and had a friendly relation
with them but now her duty as manager was to ensure smooth running of business and make
profit for the club. She was genuinely concerned about the club as she had worked hard to
make it a success for her professional as well as personal reasons. She told the instructors and
receptionist to give their best to make Aroosh a profitable club once again. She explained to
them that they need to work on their lax attitude. She emphasized on no chit chat and the
relaxed of working they are used to off. Saleena asked the receptionists to be on their seats at
all times and instructors were told to be prepared for their sessions 15 minutes before the
scheduled time. Casual and informal shift changing was also prohibited and could only be
done with her consent. She explained that when the club will be successful they all will feel
proud that they are responsible for this success.
A few weeks later Saleena was shocked to see receptionists, instructors leaving their jobs
and joining other places even though they were offering less salary. Over all morale of the
remaining staff was also down. Saleena thought that she felt so good when she saw the club
becoming successful and knowing she has a part in making it successful but why does these
people not feel the same?
Discussion Questions:
Q 1) Describe the motivational problems of the staff at Aroosh using Abraham Maslow’s
Needs Hierarchy. (5)
Q 2) What strategies should Saleena adopt to deal with the problems? (5)
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hmmm..!!
technically terms

Aslam o alikum  i need MGT111 GDB  help .

“The core function of any democratic government is to work for the welfare of their masses through the administration of justice, reduction of inequality in wealth and protection of civil liberties.”

 

Do you think the proper implementation of only these functions by any democratic government would be helpful in the elimination of poverty? Discuss with proper arguments

Please Discuss here about this assignment.Thanks

Our main purpose here discussion not just Solution

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assignment koi solve karny ka koi idea bata den...

Is there any solution of MGT 503

YEH KAAM OKHA HI LAGTA HAI

Dear Students Don’t wait for solution post your problems here and discuss ... after discussion a perfect solution will come in a result. So, Start it now, replies here give your comments according to your knowledge and understandings....

ic assignmetn me krna kya ....paragaraph se ans dhondna h ya kch or krna h

Q-1 ka answer to ye lagta ha ke in Abraham Maslow's needs hierarchy this problem lies in the social step no. 3 and not treating as human and trying to treat as a machine.

I think Saleena hits the esteem of staff. 4th level of Abraham Maslow's needs hierarchy.

saad are u sure this is right answer

Quite tricky assignment, here is my findings about Q 1. Please comment

First of all when Saleena eliminated some of the managerial positions it gave the feelings of job uncertainty to the staff which ultimately hit the physiological needs of the staff as when they will be jobless they will not be able to fulfill their physiological needs. 2nd decision hurt the self esteem of the staff by targeting their attitude in an open meeting, 3rd she removed fulfillment of their social needs by banning chit chat and restricting their spare time in preparing the class rooms and equipment, 4th she removed the self actualization need by restricting their informal shift changes, as most of them were students so they were benefiting from this facility for their study improvement plans. Finally as the salaries of staff were almost similar to other market so they were working happily in Aroosh due to fulfillment of their social, physiological, self actualization needs with their self esteem in the organization, on removing all their freedom of work style she gave them only achievement motivation which for the staff was not very encouraging.

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