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Jiya Omer

All mid term Papers

 

MGT501- Human Resource Management (Session - 5)

 

    

Question No: 1    ( Marks: 1 )    - Please choose one

 Organizational Behavior is a study of  investigating the impact of:

       ► Employees' behavior in an organization

       ► Societal behavior on an organization

       ► Country's culture on an organization

       ► Country's economy on an organization

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Which of the following term is used to identify, "what the job holder does"? "how it is done"? & "why it is done"?

       ► Job specification

 

       ► Job evaluation

 

       ► Job description

 

       ► Job title

 

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?

       ► Job title

 

       ► Job specification

 

       ► Job description

 

       ► Job evaluation

 

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Jobs are compensated on the basis of:

 

       ► Job analysis

       ► Job specification

       ► Job worth

       ► Job description

   

Question No: 5    ( Marks: 1 )    - Please choose one

 _______________ is the main source of innovations.

 

       ► Upgraded technology

 

       ► Human mind

 

       ► Competitors' pressure

 

       ► Research & Development

 

   

Question No: 6    ( Marks: 1 )    - Please choose one

 Which of the following HR function is the basic element of recruitment?

       ► Attract the job applicants for the particular post

 

       ► Select the best one among all applicants

 

       ► Train the people as per organizational requirements

 

       ► Fire the non-performing employees

 

    

Question No: 7    ( Marks: 1 )    - Please choose one

 “A person is known by the company he/she keeps”; is well described by which of the term?

 

       ► Prejudice

       ► Stereotype

       ► Introversion

       ► Extroversion

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Terms "Interpersonal skills" and "Human skills" are used for:

       ► Two different skills

 

       ► Different managerial skills

 

       ► Operational skills

 

       ► Same managerial skills

 

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Which of the following abilities are categorized as the Technical skill of an individual?

       ► Judgment & creativity

 

       ► Analysis & communication

 

       ► Knowledge & proficiency

 

       ► Innovation & advancement

 

   

Question No: 10    ( Marks: 1 )    - Please choose one

 The intellectual & mechanical process used by an organization to transform inputs into outputs is termed as:

       ► Task

 

       ► People

 

       ► Structure

 

       ► Technology

 

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine?

       ► Staff

 

       ► Functional

       ► Line

       ► Implied

   

Question No: 12    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT the benefit of making teams?

 

       ► Every member is mutually accountable within a team

 

       ► Teams enable organizations to better utilize employees' talents

 

       ► Teams create trust and a collaborative culture

 

       ► Teams always perform better than individuals in all situations

 

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT the characteristic of a Virtual Team?

 

       ► Lack of nonverbal signals

 

       ► Limited social contact

 

       ► Increased social relationship

 

       ► Ability to overcome time and space constraints

 

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Which of the following functions of HRM deals with 'Collective Bargaining'?

       ► Staffing

       ► Forcasting

       ► Employee-assistance management

       ► Employee-relations management

   

Question No: 15    ( Marks: 1 )    - Please choose one

 'There is no need to make any new appointment'; therefore, the organization has transfered Mr. Azam to another branch. This step of the organization is taken to:

       ► Increase the labor supply than demand

       ► Maintain the balance of labor supply and demand

       ► Decrease the labor supply than demand

       ► Devastate the balance of labor supply and demand

   

Question No: 16    ( Marks: 1 )    - Please choose one

 A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as:

 

       ► Hereditary testing

       ► Gene testing

       ► Instinct testing

       ► Genetic testing

    

Question No: 17    ( Marks: 1 )    - Please choose one

 Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job?

       ► In-basket technique

       ► Role playing

       ► Interview simulations

       ► Case study

    

Question No: 18    ( Marks: 1 )    - Please choose one

 According to which of the following interview type, several applicants are being interviewed by one or more company representatives? 

       ► One-to-one interview

       ► Panel interview

       ► Group interview

       ► Stress interview

    

Question No: 19    ( Marks: 1 )    - Please choose one

 'Material wastage has increased to greater extent due to using outdated machinery'. This issue can be resolved by:

       ► Train machine operators regarding its operations

       ► Replacing the existing machinery with the new one

       ► Using new raw material in production

       ► No action is required as it is not a noticeable issue

   

Question No: 20    ( Marks: 1 )    - Please choose one

 Previous company records & customer satisfaction surveys may serve as a source for:

       ► Cultivating learning culture within the organization

       ► Determining deficiencies that require training

       ► Developing career development plans for employees

       ► Identifying training outcomes through evaluation

   

Question No: 21    ( Marks: 1 )    - Please choose one

 Evaluation of training program is conducted:

       ► At the initial stage while design a training

       ► Prior to need assessment phase

       ► Parallel to design a training content

       ► At the last stage of training

   

Question No: 22    ( Marks: 1 )    - Please choose one

 HR managers play vital role in:

 

       ► Setting production targets

       ► Formulating strategies

       ► Publishing financial statements

       ► Preparing reports for shareholders

   

Question No: 23    ( Marks: 1 )    - Please choose one

 Which of the following are the groups of social nature that are formed around friendship and common interests?

       ► Formal

       ► Structured

       ► Informal

       ► Unstructured

   

Question No: 24    ( Marks: 1 )    - Please choose one

 Initially the personnel department was only involved in:

       ► Recruitment & selection 

       ► Compensation & benefits

       ► Training & development 

       ► Scheduling vacations   

   

Question No: 25    ( Marks: 1 )    - Please choose one

 'Career counseling' is part of which of the following functions of HRM?

       ► Compensation & benefits

       ► Planning & selection

       ► Training & development

       ► Maintainence of HRIS

   

Question No: 26    ( Marks: 1 )    - Please choose one

 'Fair employment legislation' is applicable to which of the following?

       ► Collective bargaining

       ► Planning & selection

       ► Training & development

       ► Grapevine network

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT included in 'Training and Development'?

       ► Orientation

       ► Career development

       ► Employee education

       ► Recruitment

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Jamal Enterprises' top management refused to consider its female marketing manager for the post of Vice President. This action of the company is representing which of the following?

       ► Gender discrimination

       ► Legal consideration

       ► Reverse discrimination

       ► Glass ceiling effect

   

Question No: 29    ( Marks: 1 )    - Please choose one

 The process of discovering potential candidates for actual or anticipated organizational vacancies is known as:

       ► HR planning

       ► Job analysis

       ► Recruitment

       ► Selection

   

Question No: 30    ( Marks: 1 )    - Please choose one

 The hiring process comprises which of the following steps?

       ► Selection, Recruitment & performance appraisals

       ► Recruitment, Selection & Socialization

       ► Selection, Orientation & Development

       ► Job analysis, Selection & Training

   

Question No: 31    ( Marks: 1 )    - Please choose one

 Which of the following defines the process of 'Recruitment'?

       ► Forecasting the demand of human resources

       ► Forecasting the supply of human resources

       ► Discovering potential job candidates for a particular position

       ► Making a “hire” or “no hire” decisions

   

Question No: 32    ( Marks: 1 )    - Please choose one

 The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as:

       ► Application ratio

       ► Recruitment ratio

       ► Selection ratio

       ► Employment ratio

    

Question No: 33    ( Marks: 1 )    - Please choose one

 The extent to which an employment selection test provides consistent results is known as:

       ► Reliability

       ► Dependability

       ► Consistency

       ► Trustworthiness

    

Question No: 34    ( Marks: 1 )    - Please choose one

 Which of the following test indicates the person’s inclination towards a particular occupation that provides satisfaction to that individual?

 

       ► Vocational interest test

       ► Cognitive aptitude test

       ► Personality test

       ► Psychomotor abilities test

   

Question No: 35    ( Marks: 1 )    - Please choose one

 All of the following areas are covered in an employee orientation program, EXCEPT:

       ► Organizational history

       ► Employee benefits

       ► Organizational issues

       ► Organizational politics

   

Question No: 36    ( Marks: 1 )    - Please choose one

 Which of the following term reflects the process of preparing organizational people according to the future needs?

       ► Learning

       ► Training

       ► Development

       ► Need analysis

   

Question No: 37    ( Marks: 1 )    - Please choose one

 Which of the following term best represents the individuals who have interests in an organization and are influenced by it?

       ► Workforce

       ► Stakeholders

       ► Customers

       ► Stockholders

   

Question No: 38    ( Marks: 1 )    - Please choose one

 Mr. Ahmed was working as a computer operator, but he was unable to work in Ms Excel with the required speed. Due to this reason management has forcefully retired him & appointed a new person to replace him, the company is said to be indulged in:

       ► Rightsizing

       ► Affirmative action

       ► Downsizing

       ► Discrimination

   

Question No: 39    ( Marks: 1 )    - Please choose one

 “Self-motivated & result oriented individuals with sound knowledge of combined cycle gas turbine power plant operations and practical experience of mechanical, electrical and I&C maintenance of plant.”

This section of job advertisement represents which of the given term?

       ► Job analysis

       ► Job description

       ► Job specification

       ► Job evaluation

   

Question No: 40    ( Marks: 1 )    - Please choose one

 Which of the following statement represents "effectiveness"?

 

       ► Achieve most output in less time

       ► Achieve mass production

       ► Achieve most output with least input

       ► Achieve organizational goals

   

Question No: 41    ( Marks: 10 )

 How hesitation among newly hired employees can be eliminated through socialization within an organization?

 

Socialization: In order to reduce the anxiety that new employees may experience, attempts should be made

to integrate the person into the informal organization.

 

HRM department can conduct the orientation in order to socialize

the newly hired employees with the working environment of the organization. HRM plays

a major role in new employee orientation-the role of coordination, which ensures that the

appropriate components are in place. In addition HRM also serves as a participant in

program. As job offers are made and accepted, HRM should instruct the new employee

when to report to work. However, before the employee formally arrives, HRM must be

prepared to handle some of the more routine needs of these individuals.

MGT501- Human Resource Management

    

 

Question No: 1    ( Marks: 1 )    - Please choose one

 Which of the following defines the levels of authority to perform the assigned tasks?

 

       ► Labor union

       ► Competitor's threat

       ► Organizational structure

       ► Pressure group

   

Question No: 2    ( Marks: 1 )    - Please choose one

 The actions of people at work place are studied under which of the following discipline?

       ► Psychology

       ► Organizational behavior

       ► Sociology

       ► Anthropology

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Job specification is a statement that represents:

       ► Required skills

       ► Specific qualification

       ► Personality traits

       ► All of the given options

   

Question No: 4    ( Marks: 1 )    - Please choose one

 'Job specification' is said to be an outcome of which of the given term?

       ► Job analysis

       ► Job title

       ► Job evaluation

       ► Job worth

   

Question No: 5    ( Marks: 1 )    - Please choose one

 Jobs are compensated on the basis of:

 

       ► Job analysis

       ► Job specification

       ► Job worth

       ► Job description

   

Question No: 6    ( Marks: 1 )    - Please choose one

 Which of the following is served as criteria for declaring a particular job as worth-full?

 

       ► Physical motion

       ► Significance of task

       ► Mental stress

       ► Long working hours

   

Question No: 7    ( Marks: 1 )    - Please choose one

 The thorough & detailed study regarding jobs within an organization is termed as:

       ► Job analysis

       ► Job description

       ► Job specification

       ► Job evaluation

   

Question No: 8    ( Marks: 1 )    - Please choose one

 The three most important job-related attitudes are:

       ► Job involvement, organizational commitment and job enrichment

       ► Job satisfaction, job orientation and organizational commitment

       ► Job satisfaction, job involvement and organizational commitment

       ► Job satisfaction, job enlargement and organizational behavior

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Which of the following term describes the unique combination of psychological traits that describes a person’s behaviors?

 

       ► Perception

       ► Personality

       ► Attitude

       ► Ability

   

Question No: 10    ( Marks: 1 )    - Please choose one

 Successful managers are:

 

       ► Efficient & effective

 

       ► Goal achievers

 

       ► Strict to employees

 

       ► Policy makers

 

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Which of the following is an online recruitment method engaged in by a single employer or group of employers to attract a large number of applicants?

       ► Job fairs

       ► Recent grads

       ► Internship programs

       ► Recruiting sites

    

Question No: 12    ( Marks: 1 )    - Please choose one

 Which of the given statement reflects the Relationship between HRM & Management?

       ► Both are same

 

       ► Management is one aspect of HRM

 

       ► HRM is one aspect of Management

 

       ► No relationship exists

 

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Which of the following HR function is the basic element of recruitment?

       ► Attract the job applicants for the particular post

 

       ► Select the best one among all applicants

 

       ► Train the people as per organizational requirements

 

       ► Fire the non-performing employees

 

    

Question No: 14    ( Marks: 1 )    - Please choose one

 Entrepreneurs are said to perform the:

       ► Interpersonal role

 

       ► Informational role

 

       ► Supportive role

 

       ► Decisional role

 

   

Question No: 15    ( Marks: 1 )    - Please choose one

 The intellectual & mechanical process used by an organization to transform inputs into outputs is termed as:

       ► Task

 

       ► People

 

       ► Structure

 

       ► Technology

 

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Which of the following approach emphasizes the effect of psychological & social factors on employees’ performance?

       ► Scientific approach

       ► Rational approach

 

       ► Human relations approach

 

       ► Systematic approach

 

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine?

       ► Staff

 

       ► Functional

       ► Line

       ► Implied

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT the advantage of Workforce Diversity?

       ► Increased creativity and flexibility

       ► Decreased problem-solving skills

       ► Multiple perspectives

       ► Greater openness to new ideas

   

Question No: 19    ( Marks: 1 )    - Please choose one

 The best hiring occurs when the goals of which of the following should consistent to each other?

       ► HR managers, Finance managers

       ► Head office, Branch

       ► Organization, Individual

       ► Lower managers, Top managers

   

Question No: 20    ( Marks: 1 )    - Please choose one

 Which of the following method includes the exchange of information between organizational member & the applicant through a goal-oriented conversation?

 

       ► Counseling simulations

       ► Vocational interest test

       ► Role playing

       ► Employment interview

    

Question No: 21    ( Marks: 1 )    - Please choose one

 The process by which people acquire skills & abilities required to perform jobs at hand, is known as:

       ► Learning

       ► Training

       ► Development

       ► Need analysis

   

Question No: 22    ( Marks: 1 )    - Please choose one

 Which of the following department is responsible for handling safety & health issues of employees?

       ► HR department

       ► Procurement department

       ► Finance department

       ► Marketing department

   

Question No: 23    ( Marks: 1 )    - Please choose one

 Organizations started giving more focus on the quality of work life (QWL) during:

       ► 1960-70      

       ► 1970-80

       ► 1980-90   

       ► 1990-2000

   

Question No: 24    ( Marks: 1 )    - Please choose one

 Which of the following is a forecasting technique that involves experimenting a real-world situation through a mathematical model?

       ► Simulation

       ► Modeling

       ► Mock-up

       ► Replication

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Which of the following information is NOT collected through observation method while conducting job analysis?

       ► Who is monitoring the task?

       ► What task has done?

       ► How task has done?

       ► How long a task has taken to complete?

   

Question No: 26    ( Marks: 1 )    - Please choose one

 Which of the following is a process of attracting individuals on timely basis, in sufficient numbers and with appropriate qualifications, to apply for jobs with an organization?

       ► Selection

 

       ► Recruitment

 

       ► Staffing

 

       ► Enrollment

 

    

Question No: 27    ( Marks: 1 )    - Please choose one

 Which of the following method is used to inform employees about the company's job openings?

       ► Job publishing

 

       ► Job declaration

 

       ► Job posting

 

       ► Job listing

 

    

Question No: 28    ( Marks: 1 )    - Please choose one

 Which of the following is a test validation method that determines whether a test measures certain traits that are important in performing a job or not?

       ► Concept validity

       ► Criterion validity

       ► Construct validity

       ► Content validity

    

Question No: 29    ( Marks: 1 )    - Please choose one

 During which of the following interview, an interviewer asks probing and open-ended questions?

 

       ► Structured interview

       ► Unstructured interview

       ► Formal interview

       ► Planned interview

    

Question No: 30    ( Marks: 1 )    - Please choose one

 Which of the following source can be used to ensure the authentication of the information provided by the job applicant?

 

       ► Reference check

       ► Criminal record

       ► Application form

       ► Credit history

    

Question No: 31    ( Marks: 1 )    - Please choose one

 All of the following areas are covered in an employee orientation program, EXCEPT:

       ► Organizational history

       ► Employee benefits

       ► Organizational issues

       ► Organizational politics

   

Question No: 32    ( Marks: 1 )    - Please choose one

 Which of the following department of an organization performs the managerial function of matching organizational needs with the skills & abilities of the employees?

       ► Finance department

       ► Marketing department

       ► Production department

       ► Human Resource department

   

Question No: 33    ( Marks: 1 )    - Please choose one

 Which of the following term best represents the individuals who have interests in an organization and are influenced by it?

       ► Workforce

       ► Stakeholders

       ► Customers

       ► Stockholders

   

Question No: 34    ( Marks: 1 )    - Please choose one

 Which of the following component of attitude represents a person’s opinions, knowledge, and information?

 

       ► Affective component

       ► Cognitive component

       ► Behavioral component

       ► Objective component

   

Question No: 35    ( Marks: 1 )    - Please choose one

 The mental process to interpret environment as per one's own understanding is known as:

 

       ► Perception

       ► Personality

       ► Attitude

       ► Ability

   

Question No: 36    ( Marks: 1 )    - Please choose one

 Which of the following act represents a situation in which employment decisions are NOT affected by illegal discrimination?

       ► Fair employment

       ► Legal compliance

       ► Litigation process

       ► Affirmative action

   

Question No: 37    ( Marks: 1 )    - Please choose one

 If in a country women advocates are not encouraged to be appointed as high court judges; which of the following constraint applies in this situation?

       ► Grievance practices

       ► Equal employment opportunity

       ► Glass ceiling effect

       ► Reverse discrimination

   

Question No: 38    ( Marks: 1 )    - Please choose one

 Read carefully the following section of job advertisement.          

ü        “Management, both technical & administrative affairs.

ü        Promotion of marine R&D activities for the purpose of protection/preservation of marine environment.

ü        Exploration & management of marine research & development within the marine zone of Pakistan."

This section of job advertisement represents which of the following term?

       ► Job analysis

       ► Job description

       ► Job specification

       ► Job summary

   

Question No: 39    ( Marks: 1 )    - Please choose one

 'Job description' provides which of the following information?

►Defined job activities & responsibilities

►Set of KSA required to perform a job

►Level of experience mandatory for a particular job

►Individual’s general attitude that affects the job performance

   

Question No: 40    ( Marks: 1 )    - Please choose one

 Which of the following statement represents "effectiveness"?

 

►Achieve most output in less time

►Achieve mass production

►Achieve most output with least input

►Achieve organizational goals

   

Question No: 41    ( Marks: 10 )

 There are several sources that can identify the training needs. List & explain any five of such sources.

 

MIDTERM  EXAMINATION

Fall 2008

MGT501- Human Resource Management (Session - 2)

    

Question No: 1    ( Marks: 1 )    - Please choose one

 The re-arrangement of organizational structure & change in organizational culture is accomplished during:

       ► Task analysis

       ► Organizational analysis

       ► Person analysis

       ► Management analysis

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Decision regarding the delivery medium for training is made prior to which of the following step?

       ► Evaluating the training program

       ► Designing the contents of training to be delivered

       ► Identifying whether the training is required or not

       ► Conducting need assessment to identify issues

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Organization, where employees are provided with the opportunity to learn on continuous basis is known as:

       ► Formal

       ► Informal

       ► Bureaucratic

       ► Learning

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Which of the following statement defines 'Socialization'?

       ► The formation of an attachment bond between an infant and its career

       ► The tendency of social theorists to explain everything in terms of social causes

       ► The process of becoming part of a society by learning its norms and values

       ► The historical process by which societies change from traditional to modern ones

   

Question No: 5    ( Marks: 1 )    - Please choose one

 The screening used to reduce absenteeism on the basis of medical problems and to establish a baseline for future health insurance claims, is:

       ► Physical examination

       ► Personality test

       ► Polygraph test

       ► Substance abuse

   

Question No: 6    ( Marks: 1 )    - Please choose one

 In order to appoint a lecturer for management, the senior faculty asked Mr. Ali to deliver a sample lecture to one of the MBA batch. The evaluation form is provided to students to grade Mr. Ali as a competent teacher in terms of his communication & convincing abilities. What type of test is said to be conducted for the evaluation of Mr. Ali?

 

       ► Reliable test

       ► Content-valid test

       ► Face-valid test

       ► Construct-valid test

   

Question No: 7    ( Marks: 1 )    - Please choose one

 What measure should be needed to ensure effective recruitment?

       ► Keep pool of large size to get best out of it

       ► Address personnel needs of applicants

       ► Meet economies of scale for an organization

       ► Clearly understand organizational goals

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Which of the following identifies the minimum acceptable qualification that the incumbent must possess to perform a particular job successfully?

 

       ► Job analysis

       ► Job specification

       ► Job description

       ► Job evaluation

   

Question No: 9    ( Marks: 1 )    - Please choose one

 SWOT Analysis is a tool for:

 

       ► Determining the mission

       ► Dividing missions into goals

       ► Scanning the environment

       ► Monitoring frequent performances

   

Question No: 10    ( Marks: 1 )    - Please choose one

 People within a group who initiate the work, give new ideas and also collect information about the task, are actually performing:

       ► Information collector roles

       ► Task oriented roles

       ► Relationship oriented roles

       ► Individual roles

   

Question No: 11    ( Marks: 1 )    - Please choose one

  Individual's behavior comprises of:

 

       ► Heritage

       ► Perception

       ► Emotions

       ► All of the given options

   

Question No: 12    ( Marks: 1 )    - Please choose one

 Which of the following term is used to study the collective behavior of individuals within an organization?

       ► Organizational culture

       ► Organizational norms

       ► Organizational behavior

       ► Organizational rules

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Which of the following skills are required most by the Top-level managers?

       ► Technical skills

       ► Interpersonal skills

       ► Conceptual skills

       ► All of the given options

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Which of the following department of an organization perform the managerial function of matching organizational needs with the skills & abilities of the employees?

       ► Finance department

       ► Marketing department

       ► Production department

       ► Human Resource department

   

Question No: 15    ( Marks: 1 )    - Please choose one

 A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as:

       ► Planning

       ► Decentralization

       ► Restructuring

       ► Outsourcing

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Which of the following aspect should be considered during task analysis, before conducting the training in an organization?

       ► Individuals who require training

       ► Shortcomings in existing technology

       ► Ineffective feedback system of organization

       ► Areas where training is required

   

Question No: 17    ( Marks: 1 )    - Please choose one

 As an HR manager you have collected and reviewed the information\data related to a particular job, while conducting the job analysis. What will be your next step in this situation?

       ► Maintaining and updating the jobs

       ► Identify objectives of job analysis

       ► Identify the job to be analyzed

       ► Draft job description & job specification

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Which of the following step is MOST important in creating job-fit?

 

       ► An effective selection process

 

       ► Promotion and transfer of existing employees

       ► Training of employees

 

       ► Competitive compensation packages

   

Question No: 19    ( Marks: 1 )    - Please choose one

 Members of an effective team should be more:

 

       ► Extrovert

 

       ► Homogeneous

 

       ► Inflexible

 

       ► Introvert

 

   

Question No: 20    ( Marks: 1 )    - Please choose one

 ________ team allows groups to meet without concern for space or time and enables organizations to link workers together.

 

 

       ► Process

 

       ► Self-managed

 

       ► Virtual

 

       ► Cross-functional

 

   

Question No: 21    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT the characteristic of a Virtual Team?

 

       ► Lack of nonverbal signals

 

       ► Limited social contact

 

       ► Increased social relationship

 

       ► Ability to overcome time and space constraints

 

   

Question No: 22    ( Marks: 1 )    - Please choose one

 _____________ is an attribute of work teams which results in a level of performance that is greater than the sum of the individual inputs.

 

 

       ► Synergy

 

       ► Enthusiasm

 

       ► Energy

 

       ► Initiative

 

   

Question No: 23    ( Marks: 1 )    - Please choose one

 Which is NOT a weakness of group decision-making?

 

 

       ► Group decisions are time-consuming

 

       ► Groups enhance creativity through diverse views

 

       ► Group members suffer from ambiguous responsibilities

 

       ► Groups can be dominated by one or a few members

 

   

Question No: 24    ( Marks: 1 )    - Please choose one

 Managers who are indulged in establishing policies & procedures are fall under which category?

       ► Staff

       ► Line

       ► Functional

       ► Operational

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Which of the following term best represents the individuals who have interests in an organization and influenced by it?

       ► Workforce

 

       ► Stakeholders

 

       ► Customers

 

       ► Stockholders

 

   

Question No: 26    ( Marks: 1 )    - Please choose one

 Who collects information from institutions & organizations outside their own, and facilitate the organizational personnels with that gathered information?

       ► Monitor

 

       ► Liaison

 

       ► Disseminator

 

       ► Figurehead

 

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Being a Figurehead, manager has to perform which of the following role?

       ► Informational roles

 

       ► Decisional roles

 

       ► Interpersonal roles

 

       ► Sequential roles

 

 

   

Question No: 28    ( Marks: 1 )    - Please choose one

 How many levels of management are in a traditional organization?

       ► 5

 

       ► 3

 

       ► 8

 

       ► 4

 

   

Question No: 29    ( Marks: 1 )    - Please choose one

 The ability to think about abstract & complex situations is refered to as:

       ► Mechanical skill

 

       ► Technical skill

 

       ► Interpersonal skill

 

       ► Conceptual skill

 

   

Question No: 30    ( Marks: 1 )    - Please choose one

 Controlling is mandatory to:

 

       ► Large organizations

 

       ► Small & medium enterprises

 

       ► All of the given options

 

       ► Private organizations

 

   

Question No: 31    ( Marks: 1 )    - Please choose one

 "Management" is concerned with the administration of:

 

       ► Human resource

 

       ► Financial resource

 

       ► Physical resource

 

       All of the given options

 

   

Question No: 32    ( Marks: 1 )    - Please choose one

 A special form of recruitment that involves placing a student in a temporary job with no obligation either by the company to hire the student permanently or by the student to accept a permanent position with the firm following graduation, is known as:

       ► Cooperative work

 

       ► Student placement

 

       ► Internship program

 

       ► Student leasing

 

    

Question No: 33    ( Marks: 1 )    - Please choose one

 Which of the following terminology describes the legal legislation in which job applicant should not be rejected on the basis of discriminatory practices?

       ► Affirmative action

       ► Legal compliance

       ► Equal employment opportunity

       ► Stereotype

   

Question No: 34    ( Marks: 1 )    - Please choose one

 If the workforce of an organization represents true proportion of the community sectors in all its job classifications, it represents the _____________________ of its affirmative action.

       ► Performance

       ► Gaps

       ► Effectiveness

       ► Discrepancies

   

Question No: 35    ( Marks: 1 )    - Please choose one

 Which of the following emerged when individuals realized the strength they could gain by joining together to negotiate with employers?  

       ► Trade unions                                

       ► Human relation movement

       ► Employment legislations               

       ► None of the given options

   

Question No: 36    ( Marks: 1 )    - Please choose one

 HR department became the main force behind all changes during:

       ► Mechanistic period                          

       ► Catalytic period

 

       ► Organistic period                             

       ► Strategic period

   

Question No: 37    ( Marks: 1 )    - Please choose one

 As a result of which of the following activity, HRIS is gaining popularity day by day?

       ► Generating organizational reports

       ► Managing resources effectively

       ► Retrieving timely information

       ► Handling bundles of data

   

Question No: 38    ( Marks: 1 )    - Please choose one

 Achievable & quality performance standards can be set with the help of accurate:

       Job analysis

       ► Job description

       ► Job specification

       ► Job evaluation

   

Question No: 39    ( Marks: 1 )    - Please choose one

 Organizational Behavior is a study of  investigating the impact of:

       ► Employees' behavior in an organization

       ► Societal behavior on an organization

       ► Country's culture on an organization

       ► Country's economy on an organization

   

Question No: 40    ( Marks: 1 )    - Please choose one

 Which of the following is the main focus of Organizational Behavior?

 

       ► Society

       ► Stockholders

       ► People at work

       ► Union

   

Question No: 41    (Marks: 10)

 Explain the following terms:

Personality

Perception

Attitude

Values

Ethics

ANSWER:

 

PERSONALITY: Personality is a combination of psychological traits that describes a person.

 

PERCEPTION: Perception is the mental process to pay attention selectively to some stimuli in the environment.

 

ATTITUDE: Attitude comprises of feelings, beliefs and behaviors.

 

VALUES: Values are the basic conviction about what is right and wrong.

 

ETHICS: Ethics are the rules and principles that tell what is right and wrong

MIDTERM  EXAMINATION

Fall 2009

MGT501- Human Resource Management (Session - 2)

    

Question No: 1    ( Marks: 1 )    - Please choose one

 Which of the following structure is formed to facilitate the work flow for goals achievement?

 

       ► Society

       ► Organization

       ► Union

       ► Government

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Impact of individuals' behavior within an organization is studied under:

 

►Organizational     culture

►Organizational     norms

►  Organizational behavior

►   Organizational         rules

   

Question No: 3    ( Marks: 1 )    - Please choose one

 The three most important job-related attitudes are:

►Job involvement,          organizational commitment and job enrichment

►Job satisfaction,         job orientation and organizational commitment

► Job satisfaction, job involvement and organizational commitment

►Job satisfaction,          job enlargement and organizational behavior

   

Question No: 4    ( Marks: 1 )    - Please choose one

 What could be the reason behind linking HRM with the strategic goals & objectives of an organization?

►Promote        centralization

Foster innovation & flexibility

►Support         bureaucratic culture

►Develop rigid        policies

   

Question No: 5    ( Marks: 1 )    - Please choose one

 HR department became the main force behind all changes during:

►  Mechanistic period                          

►Catalytic   period

►Organistic period                              

►Strategic period         

   

Question No: 6    ( Marks: 1 )    - Please choose one

 While developing laws, management should be able to:

►Implement laws by   force

►Modify as per  requirement

►Defend their  decisions

Easily convey among employees

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the following Management functions are applicable w.r.t HRM?

 

Planning, organizing, leading & controlling

 

►Planning  & organizing only

 

►Leading  & controlling only

 

►None of the management functions applied

 

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Reactive approach to overcome the influence of discriminatory practices occurred in the past is referred as:

►Equal employment  opportunity

► Affirmative action

►HR planning

►Litigation  process

 

 

Question No: 9    ( Marks: 1 )    - Please choose one

 Which of the following recruitment method provides a platform to multiple employers to attract large number of applicants?

 

►       Job offer

►       Job fair

►  Job festival

►  Job  listing

   

Question No: 10    ( Marks: 1 )    - Please choose one

 In order to promote unbiased management, organizations should develop:

       ► Powerful union

       ► Legal compliance

       ► Strategic alliances

       ► Stakeholder influence

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Good judgment, creativity, and the ability to see the big picture are the abilities of managers having:

       ► Technical skills

 

       ► Interpersonal skills

 

       ► Conceptual skills

 

       ► Practical skills

 

   

Question No: 12    ( Marks: 1 )    - Please choose one

 How many levels of management are in a traditional organization?

       ► 4

 

       ► 5

 

       ► 3

 

       ► 8

 

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Who is responsible to take corrective actions in response to unforeseen problems?

       ► Liaison

 

       ► Disturbance-handler

 

       ► Figurehead

 

       ► Spokesperson

 

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Under which of the following role, manager discusses issues and bargains with other units to gain advantages for their own unit?

       ► Negotiator

 

       ► Spokesperson

 

       ► Disseminator

 

       ► Entrepreneur

 

   

Question No: 15    ( Marks: 1 )    - Please choose one

 Unilever is serving all around the world with its diversified products, it is said to be practicing:

       ► Technological advancements

 

       ► Rapid changes

 

       ► Stakeholders' management

 

       ► Business globalization

 

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Which of the following managers assist the line managers by providing them advices while taking major decisions?

       ► Staff

       ► Functional

       ► First-line

       ► Operational

   

Question No: 17    ( Marks: 1 )    - Please choose one

 ___________ team has control over its work pace, determination of work assignments and operate without a manager.

 

       ► Problem identification

 

       ► Self-managed

 

       ► Virtual

 

       ► Cross-functional

 

   

Question No: 18    ( Marks: 1 )    - Please choose one

 A __________ is defined as two or more interacting and interdependent individuals who come together to achieve particular objectives.

 

 

       ► Department

 

       ► Group

 

       ► Organization

 

       ► All of the given options

 

   

Question No: 19    ( Marks: 1 )    - Please choose one

 "People working in your organization are more than the actual requirements". Which one of the following strategy you prefer to solve this problem?

       ► Recruitment

       ► Training

       ► Layoff

       ► Merger

   

Question No: 20    ( Marks: 1 )    - Please choose one

 "People working in your organization are less than the actual requirements". Which of the following strategy you prefer to solve this problem?

       ► Downsizing

       ► Transfers

       ► Demotions

       ► Recruiting

   

Question No: 21    ( Marks: 1 )    - Please choose one

 'There is no need to make any new appointment'; therefore, the organization has transfered Mr. Azam to another branch. This step of the organization is taken to:

       ► Increase the labor supply than demand

       ► Maintain the balance of labor supply and demand

       ► Decrease the labor supply than demand

       ► Devastate the balance of labor supply and demand

   

Question No: 22    ( Marks: 1 )    - Please choose one

 Which of the following represents the basic goal of the recruitment?

       ► Communicate job opening positions clearly

       ► Attract maximum number of applicants

       ► Self select out the candidates to save time and money

       ► Attract the qualified candidates & not the unqualified ones

   

Question No: 23    ( Marks: 1 )    - Please choose one

 The best hiring occurs when the goals of which of the following should consistent to each other?

       ► HR managers, Finance managers

       ► Head office, Branch

       ► Organization, Individual

       ► Lower managers, Top managers

   

Question No: 24    ( Marks: 1 )    - Please choose one

 While recruiting globally, organizations have to:

       ► View applicants as “commodities”

       ► First define the relevant labor market

       ► View applicants as “customers”

       ► Ensure EEO & QWL as per local labor laws

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Previous company records & customer satisfaction surveys may serve as a source for:

       ► Cultivating learning culture within the organization

       ► Determining deficiencies that require training

       ► Developing career development plans for employees

       ► Identifying training outcomes through evaluation

   

Question No: 26    ( Marks: 1 )    - Please choose one

 A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as:

       ► Planning

       ► Decentralization

       ► Restructuring

       ► Outsourcing

   

Question No: 27    ( Marks: 1 )    - Please choose one

 To encourage and authorize workers to take initiatives to reduce costs, improve operations, product quality and customer service is known as:

       ► Authority

       ► Decentralization

       ► Empowerment

       ► Centralization

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Cost of human resource increases considerably due to which of the following?

       ► Cost of production

       ► Rate of absenteeism

       ► Complicated technology

       ► Outdated equipment

   

Question No: 29    ( Marks: 1 )    - Please choose one

 To increase the group cohesiveness managers have to:

       ► Forcefully apply rules & policies

       ► Increase competition with other groups

       ► Encourage mutual participation

       ► Nurture politics within the groups

   

Question No: 30    ( Marks: 1 )    - Please choose one

 Initially the personnel department was only involved in:

       ► Recruitment & selection 

       ► Compensation & benefits

       ► Training & development 

       ► Scheduling vacations   

   

Question No: 31    ( Marks: 1 )    - Please choose one

 Which of the following managers are refered as service providers?

       ► Line

       ► Staff

       ► Functional

       ► Operational

   

Question No: 32    ( Marks: 1 )    - Please choose one

 While conducting job analysis the 'Observation Method' is useful when:

       ► Job requires more intellectual skills to complete

       ► Job is repetitive in nature

       ► Job is market oriented and requires more data

       ► Job consists of observable physical activity

   

Question No: 33    ( Marks: 1 )    - Please choose one

 Which of the following term is used for choosing the individual that is best suited to a particular position and to the organization from a group of potential applicants?

       ► Recruitment

       ► Selection

       ► Staffing

       ► Enrollment

   

Question No: 34    ( Marks: 1 )    - Please choose one

 The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as:

       ► Application ratio

       ► Recruitment ratio

       ► Selection ratio

       ► Employment ratio

   

Question No: 35    ( Marks: 1 )    - Please choose one

 Which selection tool is considered least by HR managers while hiring an individual?

       ► Candidate interviews

       ► Reference letters

       ► Application blanks

       ► Academic records

   

Question No: 36    ( Marks: 1 )    - Please choose one

 Which of the following department is responsible for the socialization of new employees?

       ► Human Resource Department

       ► Accounts Department

       ► Marketing Department

       ► Administration Department

   

Question No: 37    ( Marks: 1 )    - Please choose one

 Organization, where employees are provided with the opportunity to learn on continuous basis is known as:

       ► Formal

       ► Informal

       ► Bureaucratic

       ► Learning

   

Question No: 38    ( Marks: 1 )    - Please choose one

 Paperless organizations are the organizations which are:

       ► Using computer terminal only

       ► Maintaining manual filling systems only

       ► Shifting from manual to computerized databases

       ► None of the given options

    

Question No: 39    ( Marks: 1 )    - Please choose one

 The analysis conducted by an organization to investigate the composition of a community from where organization recruits its workforce, facilitates:

       ► Legal compliance

       ► Equal employment opportunity

       ► Civil rights

       ► Affirmative action

   

Question No: 40    ( Marks: 1 )    - Please choose one

 'Cognitive component' of an attitude represents which of the following individual's activity?

       ► Thinking

       ► Feeling

       ► Doing

       ► Performing

   

Question No: 41    ( Marks: 10 )

 Identify the commonly occurred mistakes an interviewer can commit while doing employment interviews. Also suggest the recommendations to overcome those interview mistakes.

 Answer:-

Below are some of the common mistakes interviewer commit while doing employment interviews with the recommendations to avoid them:

 

1.      Snap Judgments: This is where an interviewer jumps to a conclusion in the first few minutes of the interview. This can be a positive impression or a negative one about the applicant.

Recommendation:

  • Use a structured interview is one way of help avoid this
  • Properly train the interviewers.

 

2.      Candidate Order: when an adequate candidate is followed by an extraordinary or poor applicant. In this case the interviewer will be less satisfied or more than happy.

Recommendation:

This can be countered through interviewer training, allowing time b/w interviews and structured interviews.

 

3.      Influence of NON-VERBAL behavior: candidates who exhibit strong non-verbal behavior such as eye contact and talkative are precieved as suitable applicant.

Recommendation:

  • Interviewer trainng
  • Structured interviews

4.      Poor knowledge of Job: when interviewers don’t have good understanding of job requirements they don’t make good selections.

Recommendation:

All interviewers have to clearly understand what is the requirement of job and for technical interviews, it is good to have a technical resource in the interviewing panel.

MIDTERM  EXAMINATION

Fall 2008

MGT501- Human Resource Management (Session - 2)

Time: 60 min

Marks: 50

Student Info

 StudentID:

 

 Center:

  OPKST

 ExamDate:

  12/12/2008 12:00:00 AM

 

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Question No: 1    ( Marks: 1 )    - Please choose one

 While conducting job analysis the 'Observation Method' is useful when:

       ► Job requires more intellectual skills to complete

       ► Job is repetitive in nature

       ► Job is market oriented and requires more data

       ► Job consists of observable physical activity

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT included in 'Training and Development'?

       ► Orientation

       ► Career development

       ► Employee education

       ► Recruitment

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Staffing is a process of hiring qualified employees at the right place and at the right time, to achieve:

       ► Targeted sales goals

       ► Individual career goals

       ► Return on investment

       ► Organizational objectives

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Which of the following reflects the holding beliefs about people that place them in categories for recognizing and accepting differences?

       ► Backlash

       ► Mistrust

       ► Cohesiveness

       ► Stereotyping

   

Question No: 5    ( Marks: 1 )    - Please choose one

 Which one is NOT the reason of  joining groups by people?

       ► To get affiliation

       ► To gain power

       ► To get security

       ► To get promotions

   

Question No: 6    ( Marks: 1 )    - Please choose one

  Individual's behavior comprises of:

 

       ► Heritage

       ► Perception

       ► Emotions

       ► All of the given options

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the following term is used to study the collective behavior of individuals within an organization?

       ► Organizational culture

       ► Organizational norms

       ► Organizational behavior

       ► Organizational rules

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Which of the following represents the expression "2+2=5"?

       ► Efficiency

       ► Effectiveness

       ► Productivity

       ► Synergy

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Formal organizations are _________ organizations.

       ► Structured

       ► Unstructured

       ► Irrational

       ► Spontaneous

   

Question No: 10    ( Marks: 1 )    - Please choose one

 Which of the following aspect should be considered during task analysis, before conducting the training in an organization?

       ► Individuals who require training

       ► Shortcomings in existing technology

       ► Ineffective feedback system of organization

       ► Areas where training is required

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Which of the following stage of training module identifies the mediums of training?

       ► Designing phase of training

       ► Training Need Analysis

       ► Determining training objectives

       ► Training evaluation

   

Question No: 12    ( Marks: 1 )    - Please choose one

 The process by which people acquire skills & abilities required to perform jobs at hand, is known as:

       ► Learning

       ► Training

       ► Development

       ► Need analysis

   

Question No: 13    ( Marks: 1 )    - Please choose one

 According to which of the following interview type, several applicants are being interviewed by one or more company representatives? 

       ► One-to-one interview

       ► Panel interview

       ► Group interview

       ► Stress interview

    

Question No: 14    ( Marks: 1 )    - Please choose one

 What could be the main consideration of an HR manager during recruitment?

       ► Outsource the employee selection to recruiting agencies

       ► Screen the pool of appropriate applicants

       ► Attract a large number of applicants

       ► Only hire the experienced candidates

   

Question No: 15    ( Marks: 1 )    - Please choose one

 Why organizations provide attractive salaries, fringe benefits, career development opportunities and respect to their employees?

       ► To attract more and more people

       ► To enforce government regulations

       ► To retain valuable human resource

       ► To be the market leader in the future

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Members of an effective team should be more:

 

       ► Extrovert

 

       ► Homogeneous

 

       ► Inflexible

 

       ► Introvert

 

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Which one of the following is NOT the characteristic of a Virtual Team?

 

       ► Lack of nonverbal signals

 

       ► Limited social contact

 

       ► Increased social relationship

 

       ► Ability to overcome time and space constraints

 

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Organizations shifted from manual to computerized system as a result of:

       ► Workforce diversity

 

       ► Technological advancement

 

       ► Stake holder’s involvement

 

       ► Globalization

 

   

Question No: 19    ( Marks: 1 )    - Please choose one

 The intellectual & mechanical process used by an organization to transform inputs into outputs is termed as:

       ► Task

 

       ► People

 

       ► Structure

 

       ► Technology

 

   

Question No: 20    ( Marks: 1 )    - Please choose one

 “Organizational Structure” is the basic arrangement of:

       ► Financial resources

 

       ► Employed technology

       ► Physical resources

 

       ► Organizational workforce

 

   

Question No: 21    ( Marks: 1 )    - Please choose one

 Who is responsible to take corrective actions in response to unforeseen problems?

       ► Liaison

 

       ► Disturbance-handler

 

       ► Figurehead

 

       ► Spokesperson

 

   

Question No: 22    ( Marks: 1 )    - Please choose one

 Which of the following best reflects the responsibility of a Disseminator?

       ► Represent the organization to the outsiders

 

       ► Hire, train, motivate employees

 

       ► Perform duties that are symbolic & ceremonial in nature

 

       ► Transmit information to organizational members

   

Question No: 23    ( Marks: 1 )    - Please choose one

 Which of the following characteristic/s is/are part of Conceptual skills?

       ► Analytical ability

       ► Logical thinking

       ► Inductive reasoning

       ► All of the given options

   

Question No: 24    ( Marks: 1 )    - Please choose one

 Which of the following abilities are categorized as the Technical skill of an individual?

       ► Judgment & creativity

 

       ► Analysis & communication

 

       ► Knowledge & proficiency

 

       ► Innovation & advancement

 

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Ratio of outputs to inputs is known as:

 

       ► Performance

 

       ► Effectiveness

 

       ► Motivation

 

       ► Efficiency

 

   

Question No: 26    ( Marks: 1 )    - Please choose one

 "Effectiveness" is represented by:

 

       ► Doing things right

 

       ► Doing right things right

 

       ► Doing things right at the right time

 

       ► Doing things right by right person

 

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Which of the following HR function is the basic element of recruitment?

       ► Attract the job applicants for the particular post

 

       ► Select the best one among all applicants

 

       ► Train the people as per organizational requirements

 

       ► Fire the non-performing employees

 

    

Question No: 28    ( Marks: 1 )    - Please choose one

 A special form of recruitment that involves placing a student in a temporary job with no obligation either by the company to hire the student permanently or by the student to accept a permanent position with the firm following graduation, is known as:

       ► Cooperative work

 

       ► Student placement

 

       ► Internship program

 

       ► Student leasing

 

    

Question No: 29    ( Marks: 1 )    - Please choose one

 Which of the following is an online recruitment method engaged in by a single employer or group of employers to attract a large number of applicants?

       ► Job fairs

       ► Recent grads

       ► Internship programs

       ► Recruiting sites

    

Question No: 30    ( Marks: 1 )    - Please choose one

 According to which act, pay discrimination on the basis of gender for same position & performance is prohibited?

       ► Civil rights

       ► Equal pay

       ► Worker compensation

       ► Age discrimination

   

Question No: 31    ( Marks: 1 )    - Please choose one

 The invisible barrier that blocks females & minorities from ascending into upper levels of an organization, is termed as:

       ► Gender discrimination

       ► Glass ceiling

       ► Affirmative action

       ► Stereotype

   

Question No: 32    ( Marks: 1 )    - Please choose one

 As a result of which of the following activity, HRIS is gaining popularity day by day?

       ► Generating organizational reports

       ► Managing resources effectively

       ► Retrieving timely information

       ► Handling bundles of data

   

Question No: 33    ( Marks: 1 )    - Please choose one

 Which of the following is said to be one of the major advantages of HRIS?

       ► Reduce administrative costs

       ► Involvement of computers

       ► New filing system

       ► Enhance employees’ involvement

   

Question No: 34    ( Marks: 1 )    - Please choose one

 Which of the following is served as criteria for declaring a particular job as worth-full?

 

       ► Physical motion

       ► Significance of task

       ► Mental stress

       ► Long working hours

   

Question No: 35    ( Marks: 1 )    - Please choose one

 Which of the following condition stimulates the need of Job analysis within an organization?

 

       ► Creation of New jobs

       ► Prior to job specification

       ► While modifying existing jobs

       ► All of the given options

   

Question No: 36    ( Marks: 1 )    - Please choose one

 The set of tasks & duties assigned to a particular person is said to be his/her:

       ► Duty

 

       ► Responsibility

 

       ► Work

 

       ► Position

   

Question No: 37    ( Marks: 1 )    - Please choose one

 “Self-motivated & result oriented individuals with sound knowledge of combined cycle gas turbine power plant operations and practical experience of mechanical, electrical and I&C maintenance of plant.

Should have working experience in integrated management system environment & have an understanding of the commercial aspects of  IPPs. Must possess managerial skills to lead & deliver.”

This section of job advertisement represents which of the given term?

 

       ► Job analysis

 

       ► Job description

 

       ► Job specification

 

       ► Job evaluation

 

   

Question No: 38    ( Marks: 1 )    - Please choose one

 Read carefully the following section of job advertisement.        

ü        “Management, both technical & administrative affairs.

ü        Promotion of marine R&D activities for the purpose of protection/preservation of marine environment.

ü        Exploration, exploitation & management of marine research & development within the marine zone of Pakistan.

ü        Any other responsibility assigned by the Ministry of Science & Technology, Government of Pakistan.”

This section of job advertisement represents which of the following term?

       ► Job analysis

       ► Job description

       ► Job specification

       ► Job summary

   

Question No: 39    ( Marks: 1 )    - Please choose one

 Which of the following is said to be the main focus of Organization Behavior?

       ► How to become more effective in society

       ► How to best utilize human resource

       ► How to become environmental friendly

       ► How to become a market leader

   

Question No: 40    ( Marks: 1 )    - Please choose one

 Why Interpersonal skills are essential for employees to remain effective in their jobs?

 

       ► Helpful in the employees' motivation

       ► Enhance the employees' skills

       ► Increase the profitability of an organization

       ► Promote the centralized culture in an organization

   

Question No: 41    ( Marks: 10 )

 What are the new trends at work place and how HR managers can manage them successfully? 

MIDTERM  EXAMINATION

Spring 2010

MGT501- Human Resource Management (Session - 2)

Time: 60 min

Marks: 47

Student Info

 StudentID:

 

 Center:

  OPKST

 ExamDate:

  6/3/2010 12:00:00 AM

 

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Question No: 1    ( Marks: 1 )    - Please choose one

 Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?

       ► Job title

 

       ► Job specification

 

       ► Job description

 

       ► Job evaluation

 

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Achievable & quality performance standards can be set with the help of accurate:

       ► Job description

       ► Job specification

       ► Job evaluation

       ► Job analysis

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Analyze the given data & select the appropriate option to represent this data:

 

Name

Mr. Ali

Marital Status

Single

Designation

Asst. Manager Finance

Date of joining

March 12, 2006

Date of promotion/transfer

October 25, 2008

           

 

 

       ► MIS (Management Information System)

       ► HRIS (Human Resource Information System)

       ► IS (Information System)

       ► DBMS (Data Base Management System)

   

Question No: 4    ( Marks: 1 )    - Please choose one

 The major concern of the organizations during 1990s was:

       ► Productivity

       ► Efficiency

 

       ► Quality 

       ► All of the given options

   

Question No: 5    ( Marks: 1 )    - Please choose one

 Within an organizations people work:

       ► Individually

       ► In hierarchy

       ► Separately

       ► Independently

   

Question No: 6    ( Marks: 1 )    - Please choose one

 HR generalist is involved in:

       ► Performing all or few (more than one) HR functions

       ► Performing a single focused HR function

       ► Providing orientation to employees only

       ► Designing special compensation packages for female employees

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Ufone, appointed Mr. Ali just to develop training modules for its employees. In such a case Mr. Ali is said to be a/an:

       ► HR executive

       ► HR generalist

       ► HR specialist

       ► None of the given options

   

Question No: 8    ( Marks: 1 )    - Please choose one

 _____________ is an attribute of work teams which results in a level of performance that is greater than the sum of the individual inputs.

 

 

       ► Synergy

 

       ► Enthusiasm

 

       ► Energy

 

       ► Initiative

 

   

Question No: 9    ( Marks: 1 )    - Please choose one

 ___________ team has control over its work pace, determination of work assignments and operate without a manager.

 

       ► Problem identification

 

       ► Self-managed

 

       ► Virtual

 

       ► Cross-functional

 

   

Question No: 10    ( Marks: 1 )    - Please choose one

 ________ team allows groups to meet without concern for space or time and enables organizations to link workers together.

 

 

       ► Process

 

       ► Self-managed

 

       ► Virtual

 

       ► Cross-functional

 

   

Question No: 11    ( Marks: 1 )    - Please choose one

 What could be the main consideration of an HR manager during recruitment?

       ► Outsource the employee selection to recruiting agencies

       ► Screen the pool of appropriate applicants

       ► Attract a large number of applicants

       ► Only hire the experienced candidates

   

Question No: 12    ( Marks: 1 )    - Please choose one

 A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as:

 

       ► Hereditary testing

       ► Gene testing

       ► Instinct testing

       ► Genetic testing

    

Question No: 13    ( Marks: 1 )    - Please choose one

 'Due to lack of knowledge among employees, they are unable to operate the computerized MIS', which of the following addresses this problem?

       ► Provision of new computers

       ► Conduct relevant training

       ► Supply input devices

       ► Supply output devices

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Cost of human resource increases considerably due to which of the following?

       ► Cost of production

       ► Rate of absenteeism

       ► Complicated technology

       ► Outdated equipment

   

Question No: 15    ( Marks: 1 )    - Please choose one

 Which of the following skills are important at almost every level of management?

       ► Technical

       ► Interpersonal

       ► Conceptual

       ► None of the given options

   

Question No: 16    ( Marks: 1 )    - Please choose one

 The study of organizational behavior helps managers:

       ► To see the value of workforce diversity

       ► To analyze the efficiency of an organization

       ► To become environmental friendly

       ► To achieve mass production

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Which of the following reflects the holding beliefs about people that place them in categories for recognizing and accepting differences?

       ► Stereotyping

       ► Backlash

       ► Mistrust

       ► Cohesiveness

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Which of the following factor plays the vital role while conducting job analysis?

       ► Collecting maximum information

       ► Understanding individual goals of employees

       ► Obtaining top management support first

       ► All of the given options

   

Question No: 19    ( Marks: 1 )    - Please choose one

 While conducting job analysis the 'Observation Method' is useful when:

       ► Job requires more intellectual skills to complete

       ► Job is repetitive in nature

       ► Job is market oriented and requires more data

       ► Job consists of observable physical activity

   

Question No: 20    ( Marks: 1 )    - Please choose one

  In order to make recruitment process more efficient, organizations shift this responsibility to outside firms with expertise in the recruitment services. Which of the given term represents this shifting of responsibility by an organization?

 

       ► Outsourced hiring

 

       ► Employee referrals

 

       ► Employee leasing

 

       ► Job advertising

 

   

Question No: 21    ( Marks: 1 )    - Please choose one

 Which of the following term is used as the indicator of missing information by the applicant while making selection decision?

       ► Red flag

       ► Red alert

       ► High alert

       ► Alarming situation

   

Question No: 22    ( Marks: 1 )    - Please choose one

 During which stage of socialization, employees successfully internalize the organizational norms & beliefs?

 

       ► Pre-arrival stage

       ► Encounter stage

       ► Metamorphosis stage

       ► Post-retirement stage

   

Question No: 23    ( Marks: 1 )    - Please choose one

 What is the main point of difference between HRM in a large and a small business organization?

 

 

 

 

       ► Small organizations usually have HR specialists whereas large organizations have generalists to perform a variety of HR tasks

       ► Small organizations usually have generalists who perform a variety of HR tasks whereas large organizations have HR specialists

       ► Small organizations don’t need to perform human resource functions

       ► There is no difference between HRM in a large and a small business organization

   

Question No: 24    ( Marks: 1 )    - Please choose one

 Many decades ago, what were the duties of a personnel manager in an organization?

 

 

 

       ► Dealt with employees’ recruitment, selection, training and development

       ► Dealt with employees’ training, development and performance management

       ► Dealt with employees’ wages, minor medical problems and leaves record

       ► Dealt with employees’ hiring, performance and compensation

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Which of the following statement is true regarding employee involvement concept in todays organizations?

 

 

 

 

       ► Managers should set targets and spelled out to each employees

       ► Employees feel more secure when they know the boss is incharge

       ► Employee involvement enhances productivity but decreases innovative ideas

       ► Participative management gives employees more control over day to day job activities

   

Question No: 26    ( Marks: 1 )    - Please choose one

 A president of registered small brick manufacturing firm has to give wages to the skilled and semi skilled workers according to the minimum wage ordinance, 1961. Which of the following external environmental factor is forcing to do so?

 

►Labor union

►Shareholders

►Competition

►Government legislation

   

Question No: 27    ( Marks: 1 )    - Please choose one

 All of the following duties are performed by the line authority EXCEPT:

 

 

 

►Improving job performance

►Interpreting policies and procedures

►Developing employee abilities

►Assistance in hiring process

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Which one of the following statement is accurate regarding affirmative action?

 

►A voluntary program to correct past injustice in an employment process

►An action that is discriminatory towards the minority group

►An early retirement program for the female workers

►A process of receiving less favorable outcomes

   

Question No: 29    ( Marks: 1 )    - Please choose one

 Being head of human resource department, you received a gap analysis report. It indicated labor shortage and need to hire five more admin assistant, six machine operators and three surveyors. What should be your next step to fill identified gaps?

►Examine current HR inventories to determine internal sources available to remove gap

►Hire admin assistant on priority basis and leave hiring of other posts on some other time

►Compensation packages offered for the said posts should be revised immediately

►The identified gaps are ignorable that’s why further actions are not required

   

Question No: 30    ( Marks: 1 )    - Please choose one

 All of the following tasks are performed during job analysis EXCEPT

 

 

►Duties and responsibilities of a job are defined

►Working conditions for a job are defined

►Human requirements of a job are identified

►Basic pay ranges for a job are set

   

Question No: 31    ( Marks: 1 )    - Please choose one

 Interviews are most valuable for assessing a candidate’s which of the following skills?

 

 

►Applied level of mental skills

►Level of conscientiousness

►Interpersonal skills

►All of the given options

   

Question No: 32    ( Marks: 1 )    - Please choose one

 The application form should avoid asking questions related to

 

 

 

►Seek permission for checking background

►Provide work history

►Indicate abilities to follow directions

►Provide full medical history

   

Question No: 33    ( Marks: 1 )    - Please choose one

 All of the following are disadvantages of hiring host country nationals. EXCEPT

►There might be delay in control and coordination of headquarters

►It limits opportunities for parent country nationals to gain overseas experience

►Not required to fulfill requirements such as visa and work permit

►None of the given option

   

Question No: 34    ( Marks: 1 )    - Please choose one

 Examples of off-the-job training include all of the following EXCEPT

 

 

►Apprenticeship programs

►Internet courses

►Public seminars

►Videotapes

   

Question No: 35    ( Marks: 3 )

 Do you agree or disagree with the following statement: “employees subjected to socialization programs, including topics of politics and career management, perform better than those who have not undergone such training?”

 

   

Question No: 36    ( Marks: 5 )

 Being a human resource manager describe how you can help your organization to gain competitive advantage through human resources?

 

   

Question No: 37    ( Marks: 5 )

  What is the purpose of socialization and why is it important?

 

 

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