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Objective:

  • To assess students’ understanding of different concepts of ‘Business Communication’ and to gauge their ability to apply their conceptual knowledge in daily life situations

 

Instructions:

  • Late assignments will not be accepted.
  • If the file is corrupt or problematic, it will be marked zero.
  • Plagiarism will NOT be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own; however, taking the ideas from different sources and expressing them in your own words will be encouraged.
  • No assignment will be accepted via e-mail.
  • The solution file should be in Word document format; the font color should be preferably black and font size should be 12 Times New Roman.

 

Read the following scenarios/statements and select the correct option. (10 Marks)

 

1-      What type of communication barrier is involved in it?

 

Javaria’s grandmother is hospitalized in England during her visit to her elder son’s place. She is a lady of conventional wisdom and lived her entire life in a village in Pakistan. After her checkup doctor showed her thumbs up sign and she started crying thinking her disease a fatal one.

 

  • Physical barrier
  • Semantic barrier
  • Personal barrier
  • Emotional barrier

 

 

2-      What type of communication barrier is involved in it?

The new CEO of a soft drinks company speaks to his area managers. He is a very well qualified young man who has recently taken hold of his father’s business. He speaks in a firm and authoritative tone with the precision that his stay at a foreign university has made him learn. All area managers were very senior and thought he’s insulting them.

 

  • Personal barrier
  • Physical
  • Barriers involving Values and attitudes
  • None of the above

 

3-      Choose the best suitable option.

 

Fear and mistrust form the root of _________.

 

  • Physical barrier
  • Semantic barrier
  • Emotional barrier
  • Barriers involving Values and attitudes

 

 

 

 

4-      What type of quality is lacking in the message below.

 

Speaking to lower income business community, the minister of finance said: The problem of heavy taxes on business is ubiquitous, but different funds have been generated and we are trying our best to assuage your concerns to proceed further. We’ll make sure that the misappropriation of funds is managed at all costs.”

 

  • Courtesy
  • Completeness
  • Clarity
  • Consideration

 

 

5-      Choose the best suitable option.

 

Redundant expressions should be ________ in/from to make a business message effective.

 

  • Italicized
  • Added
  • Omitted
  • Highlighted

 

 

 

 

 

 

Q2. Fill in the blanks with the suitable words keeping in view the area of “Business Communication.” (5 Marks)

 

  1. ______ are objects used to convey nonverbal messages about self-concept, image, mood, feeling or style.
  2. ________ include vocal qualities.
  3. Proximity means ________ in terms of physical space.
  4. Context is a ______ field that includes internal and external stimuli.
  5. _________ barrier causes confusion in understanding the intent of a speaker when symbols used have different meaning in receiver’s mind. 

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Replies to This Discussion

Can you please let me know the lecture no. or even page no... from where you have inferred these answers....thanks...

Avoid repetitive words. In the following redundant expressions, the italicized words are unnecessary and
should be omitted”

lecture no 9 page no 21 .....

aur ap muja batyain ka semantic kasa ha ab mara to 1st ka emotional ha 

My friend, the italicized words here refers to the unnecessary words used in the example given in the handouts...and the statement says that the unnecessary words (that are italicized in the example) should be omitted...omitted dear...

I already explained that why the answer of 1st one should be semantic barrier....for more understanding refer to the topic of semantic barrier explained in lec. 05 of the handouts....

Regards...

ok sis a gyai ha ap ki samnaj thanks....

baki to ap ka sath mari same hi ha phr ya solution sahi hua ho gyai assignment complete 

sis ap na read kya tha jo main na handout sa kaha tha

nahi emotional nahi ho sakta 
q k doctor ne thumbs up kiye they us ka mtlb tha k you are fine 

but wo dar gai k pata nahi is ne thumbs up q kiye hen, 

thats why semantic 

to phr is ka kya ho ga correct emotional ya semantic 

Sementic hi ho ga 

q k us ko samjh nahi aayi Dr. k ishaary ki 

agar Punjabi me Dr kch kehta aur daadi jaan samajh k rona shuru kar deti to shayed emotional answer hota

hm sahi semantic hi ata ha 

Yes i agree with u sis

options ko high light kr k ans deny hn na???

Att: Miss @Samra Tariq

most of the answers looks correct

only confusing is Question 1-4 (Clarity) 

can you explain it please ? or can you please give any reference? 

and Question 2 (1) is artifacts i think. not "articrafts" 

thanks for sharing valuable answers 

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