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Objective:

  • To assess students’ understanding of different concepts of ‘Business Communication’ and to gauge their ability to apply their conceptual knowledge in daily life situations

 

Instructions:

  • Late assignments will not be accepted.
  • If the file is corrupt or problematic, it will be marked zero.
  • Plagiarism will NOT be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own; however, taking the ideas from different sources and expressing them in your own words will be encouraged.
  • No assignment will be accepted via e-mail.
  • The solution file should be in Word document format; the font color should be preferably black and font size should be 12 Times New Roman.

 

Read the following scenarios/statements and select the correct option. (10 Marks)

 

1-      What type of communication barrier is involved in it?

 

Javaria’s grandmother is hospitalized in England during her visit to her elder son’s place. She is a lady of conventional wisdom and lived her entire life in a village in Pakistan. After her checkup doctor showed her thumbs up sign and she started crying thinking her disease a fatal one.

 

  • Physical barrier
  • Semantic barrier
  • Personal barrier
  • Emotional barrier

 

 

2-      What type of communication barrier is involved in it?

The new CEO of a soft drinks company speaks to his area managers. He is a very well qualified young man who has recently taken hold of his father’s business. He speaks in a firm and authoritative tone with the precision that his stay at a foreign university has made him learn. All area managers were very senior and thought he’s insulting them.

 

  • Personal barrier
  • Physical
  • Barriers involving Values and attitudes
  • None of the above

 

3-      Choose the best suitable option.

 

Fear and mistrust form the root of _________.

 

  • Physical barrier
  • Semantic barrier
  • Emotional barrier
  • Barriers involving Values and attitudes

 

 

 

 

4-      What type of quality is lacking in the message below.

 

Speaking to lower income business community, the minister of finance said: The problem of heavy taxes on business is ubiquitous, but different funds have been generated and we are trying our best to assuage your concerns to proceed further. We’ll make sure that the misappropriation of funds is managed at all costs.”

 

  • Courtesy
  • Completeness
  • Clarity
  • Consideration

 

 

5-      Choose the best suitable option.

 

Redundant expressions should be ________ in/from to make a business message effective.

 

  • Italicized
  • Added
  • Omitted
  • Highlighted

 

 

 

 

 

 

Q2. Fill in the blanks with the suitable words keeping in view the area of “Business Communication.” (5 Marks)

 

  1. ______ are objects used to convey nonverbal messages about self-concept, image, mood, feeling or style.
  2. ________ include vocal qualities.
  3. Proximity means ________ in terms of physical space.
  4. Context is a ______ field that includes internal and external stimuli.
  5. _________ barrier causes confusion in understanding the intent of a speaker when symbols used have different meaning in receiver’s mind. 

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Replies to This Discussion

yes Hafeez ur Rehman Fahad this word is artifacts not artifrats .....

ap ko 1-4 (clarity) main kya confusing ha batyain .....humain sab to yahi lagta ha 

me ne ye poocha he k clarity q lagta he answer? 

wesy clarity is liye mjhy laga theek q k boht hi tough type ki vocabulary use ki gai bajaye conversational vocabulary k. 

completeness bhi to ho sakta he because baat aadhi hi khatam ho gai poori tarah nahi btaya gia k kaisy help kren ge 

but muja clarity hi laga ha bcz jab wording hi sahi ni ho gi samanj kya ayi ho aur completeness to bad main ata ha pahla to ya deakhta han wording sahi ha ya ni so muja clarity hi lagta ha ab ap kya kahta han ....

i think its courtesy.

sis explain karyain courtesy kasa ata ha 

Quesion 1: semantic barier

Question 2:nearness

ya ap na kon sa batya ha question 1 or 2 ka .....

I think question No. 2 main jo No. 2 per paralanguage ki bajaye Non-verbal Communication aana chahiye,, What's ur idea, I think correct answer is

Non-verbal Communication includes vocal qualities.

I think 4th is missing Completeness 

@+*¨^¨*+ (άñίqά ғάţίмά)+*¨^¨*+ :

Unfortunately, I did not find what you asked me to read...probably due to the difference of version in our handouts...I did not find the statement on the same page number you wrote...but the statement you wrote over here was enough to explain what you were trying to say....

Hopefully, you are now clear with the justification about semantic barrier I wrote earlier......

Regards....

my solution is rite or nt tell me plz any 1

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