Latest Activity In Study Groups

Join Your Study Groups

VU Past Papers, MCQs and More

We non-commercial site working hard since 2009 to facilitate learning Read More. We can't keep up without your support. Donate.

Business Communication (ENG301)

 

Assignment 1 (Spring 2013)

Total Marks: 15

                       

 

Objective:

  • The assessment of students’ understanding of Business Communication
  • Motivate students for acquiring conceptual knowledge and practical application of the subject

 

 

Instructions:

 

  • Late assignments will not be accepted.
  • If the file is corrupt or problematic, it will be marked zero.
  • Plagiarism will NOT be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own; however, taking the ideas from different sources and expressing them in your own words will be encouraged.
  • No assignment will be accepted via e-mail.
  • The solution file should be in Word document format; the font color should be preferably black and font size should be 12 Times New Roman.

 

 

 

Q1: ‘Artifacts play a key role in establishing first impressions at workplace’. Discuss.                                                                                                     (5)       

 

                                   

                                                                                   

Q2: Identify the basic elements of the communication process by reading the following situation and considering the questions.                                          (5)                                                        

The time is Friday afternoon. This interaction takes place in Ali’s office. Ali is a manager of an office that processes orders for a computer firm. The people in Ali’s office are present for a weekly wrap-up of the activities and planning for next week’s needs—Nadeem, who is responsible for keeping the office on its schedule; Zaid, who is responsible for the computers and technology in the office; Farhan, who communicates regularly with the sales people who turn in the orders.

Answer each question below.

Who is the sender?

Who is the receiver?

What is the message?

What medium was used to convey the message?

What was the feedback?

 

Q3. Identify the most appropriate option for each description regarding effective communication.                                                                                                        (5)

      

                                                                                   

1. Its purpose is to know what the speaker wants to say or to learn from the speaker. It is an act of cooperation in the sense that it takes advantage of others’ knowledge and experience. Therefore, devoting time to this aspect is in our self-interest.

 

  1. Speak more, do not listen
  2. Focus on the speaker
  3. Speak less, listen more
  4. Listen for what is left unsaid

 

2. Effective listeners do not pay attention only to what is being said, but also notice how it is said. They observe the feelings, attitudes and emotional reactions of the speaker.

 

  1. Focus on the speaker
  2. Observe body language
  3. Listen for what is left unsaid
  4. Empathize with the speaker

 

3. Good listeners do not allow themselves to be overly awed by the speaker’s status, fame, charm or other physical or personal attributes. They perceive the person detached from his personal attributes. Effective communicators are not conditioned by their self-realized impressions and prejudices, but are able to focus on the content of what is being said.

 

  1. Listen for what is left unsaid
  2. Separate the ideas from the speaker
  3. Empathize with the speaker
  4. Prefer your own perception of the speaker

 

 

 

 

 

 

 

 

 

4. Listeners should allow the speaker to conclude his or her point. Only then should they try to interpret and respond to it. Such generalizations may not represent what the speaker intended to communicate.

 

  1. Respect the speaker as a person
  2. Do not jump to hasty conclusions
  3. Listen for what is left unsaid
  4. Focus on the speaker

 

5. Effective listeners keep in mind the speaker’s point of view by focusing on the big picture, background constraints/limitations, and special needs and the emotional state of the speaker. Do not allow the speaker to feel hurt, ignored or insulted.

 

  1. Respect the speaker as a person
  2. Do not be a sponge
  3. Empathize with the speaker
  4. Avoid becoming emotional

 

Views: 3775

Attachments:

Replies to This Discussion

for that u will first have to open the book.

In question number 2 , we have to give the answer just in one or two line.

Farhan communicate with the sales people.

Nadeem and Zaid are not sales people.

what is the message?

what was the feedback?

I am confused on these point , can any one help to clear these points.

question no 3 

speak less ,listen more

observe the body language

separate the ideas from the speaker 

do not jump to hasty conclusions

Respect the speaker as a person

plz discuess about question no 2 of Eng 301 Assignment 1

 

Eng 301 Assignment Solution Spring 2013

Dear This solution is just an idea.It may needed to improve.. u just take a idea from it.. and also added your comment about solution..

Q2: Identify the basic elements of the communication process by reading the following situation and considering the questions. (5) 
The time is Friday afternoon. This interaction takes place in Ali’s office. Ali is a manager of an office that processes orders for a computer firm. The people in Ali’s office are present for a weekly wrap-up of the activities and planning for next week’s needs—Nadeem, who is responsible for keeping the office on its schedule; Zaid, who is responsible for the computers and technology in the office; Farhan, who communicates regularly with the sales people who turn in the orders. 
Answer each question below.

There is two Situations

Who is the sender? 
Ans = ALI (Because he is Boss and plan for next week)
Who is the receiver? 
Ans = Farhan (who is responsible for orders 

What is the message? 

Ans = Next Week Needs

What medium was used to convey the message?

It was face to face Communication.

What was the feedback?
Previous week activity
Q3. Identify the most appropriate option for each description regarding effective communication. (5)


1. Its purpose is to know what the speaker wants to say or to learn from the speaker. It is an act of cooperation in the sense that it takes advantage of others’ knowledge and experience. Therefore, devoting time to this aspect is in our self-interest.

A. Speak more, do not listen 
B. Focus on the speaker
C. Speak less, listen more (Right Answer)
D. Listen for what is left unsaid

2. Effective listeners do not pay attention only to what is being said, but also notice how it is said. They observe the feelings, attitudes and emotional reactions of the speaker.

A. Focus on the speaker
B. Observe body language (Right Answer)
C. Listen for what is left unsaid
D. Empathize with the speaker

3. Good listeners do not allow themselves to be overly awed by the speaker’s status, fame, charm or other physical or personal attributes. They perceive the person detached from his personal attributes. Effective communicators are not conditioned by their self-realized impressions and prejudices, but are able to focus on the content of what is being said.

A. Listen for what is left unsaid
B. Separate the ideas from the speaker 
C. Empathize with the speaker
D. Prefer your own perception of the speaker (Right Answer)









4. Listeners should allow the speaker to conclude his or her point. Only then should they try to interpret and respond to it. Such generalizations may not represent what the speaker intended to communicate.

A. Respect the speaker as a person
B. Do not jump to hasty conclusions (right Answer)
C. Listen for what is left unsaid
D. Focus on the speaker

5. Effective listeners keep in mind the speaker’s point of view by focusing on the big picture, background constraints/limitations, and special needs and the emotional state of the speaker. Do not allow the speaker to feel hurt, ignored or insulted.

A. Respect the speaker as a person (Right Answer)
B. Do not be a sponge
C. Empathize with the speaker
D. Avoid becoming emotional

Dear tariq br

hw feed bak is previous activities???

result of previous week's activities will give us feedback 

In receiver all employees are listening masage of boss so all are not receiver???

agree

kya ap bta skty han k 3 part ka just hum ny optn btani h kon c correct h ya us optn ko slct kr k explain v krna h because qs 5 marks ka h

Question 2:

                Ans:

                1:Ali is receiver

                2:Farhan is a sender

                3:Order plannning for next week needs

                4:Face to face communication

                5:Previous activities details

Q2: Identify the basic elements of the communication process by reading the following situation and considering the questions.
The time is Friday afternoon. This interaction takes place in Ali’s office. Ali is a manager of an office that processes orders for a computer firm. The people in Ali’s office are present for a weekly wrap-up of the activities and planning for next week’s needs—Nadeem, who is responsible for keeping the office on its schedule; Zaid, who is responsible for the computers and technology in the office; Farhan, who communicates regularly with the sales people who turn in the orders.
Answer each question below.
Who is the sender?
Ans : Ali is sender. Because he is boss and plan for the next week.

Who is the receiver?
Ans: Farhan is receiver because he deals with coming customers.

What is the message?
Ans: Order planning for next week.

What medium was used to convey the message?
Ans: Face to face communication with peoples.

What was the feedback?
Activities previous week work detail.
Q3. Identify the most appropriate option for each description regarding effective communication.


1. Its purpose is to know what the speaker wants to say or to learn from the speaker. It is an act of cooperation in the sense that it takes advantage of others’ knowledge and experience. Therefore, devoting time to this aspect is in our self-interest.

A. Speak more, do not listen
B. Focus on the speaker
C. Speak less, listen more
D. Listen for what is left unsaid

C is correct answer. Speak less, listen more.

2. Effective listeners do not pay attention only to what is being said, but also notice how it is said. They observe the feelings, attitudes and emotional reactions of the speaker.

A. Focus on the speaker
B. Observe body language
C. Listen for what is left unsaid
D. Empathize with the speaker

B is correct answer. Observe body language.
3. Good listeners do not allow themselves to be overly awed by the speaker’s status, fame, charm or other physical or personal attributes. They perceive the person detached from his personal attributes. Effective communicators are not conditioned by their self-realized impressions and prejudices, but are able to focus on the content of what is being said.

A. Listen for what is left unsaid
B. Separate the ideas from the speaker
C. Empathize with the speaker
D. Prefer your own perception of the speaker
B is correct answer. Separate the ideas from the speaker.








4. Listeners should allow the speaker to conclude his or her point. Only then should they try to interpret and respond to it. Such generalizations may not represent what the speaker intended to communicate.

A. Respect the speaker as a person
B. Do not jump to hasty conclusions
C. Listen for what is left unsaid
D. Focus on the speaker

B Is correct answer. Do not jump to hasty conclusions.

5. Effective listeners keep in mind the speaker’s point of view by focusing on the big picture, background constraints/limitations, and special needs and the emotional state of the speaker. Do not allow the speaker to feel hurt, ignored or insulted.

A. Respect the speaker as a person
B. Do not be a sponge
C. Empathize with the speaker
D. Avoid becoming emotional

C is correct answer. Empathize with the speaker.

RSS

Looking For Something? Search Below

Latest Activity

VIP Member Badge & Others

How to Get This Badge at Your Profile DP

------------------------------------

Management: Admins ::: Moderators

Other Awards Badges List Moderators Group

© 2021   Created by + M.Tariq Malik.   Powered by

Promote Us  |  Report an Issue  |  Privacy Policy  |  Terms of Service