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My today's  mkt610 paper:
Total 64 questions

Mostly Mcq from past and easy.


1.Moment of truth?which is in lesson 44

2.EXplain 4c of CRM? which is in lesson 34

3.CRM Function?which is in lesson 28

4.E-CRM which is in lesson 32

5.How CRM impact on organization?which is in lesson 35

6.improve win probability?which is in lesson33

7.360 degree view of custmer? which is in lesson 28

8.define empathy? lesson 43(people and crm ka last paragraph

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mehwish kiren thanks for sharing  best of luck for ur result 

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mehwish kiren hmm thanks 

mostly mcqs from these file


i need mkt621 past papers or past mcq mega.

mehwish kiren thanks for sharing ur files 

My today's  mkt610 paper:
Total 64 questions
56 MCQs
4 questions of 3 marks
4 questions of 5 marks
75% Mcq from past

Difference b/w E-CRM and CRM(5marks)

How CRM help organization?(5marks)

why organization change their behavior from product-oriented to customer oriented?(5marks)

how u recognize that your communication is effective or not?(5marks)

 hina noor thanks for sharing ur paper of luck for ur result 

thanks frends...plz share all markiting  recent papers as well.


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