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Handling Difficult People Training workshop 2015 29-30 January 2015 at NUST PRofessional development centre PDC

Handling Difficult People Training workshop 2015 29-30 January 2015 at NUST PRofessional development centre PDC

Training workshop 2015 NUST PRofessional development centre PDC on Handling Difficult people 29-30 Jan 



Ranked in Top 500 World Universities

NUST

National University of Sciences & Technology

PROFESSIONAL DEVELOPMENT CENTRE (PDC) TRAINING WORKSHOPS ON

HANDLING DIFFICULT PEOPLE
Course Contents

• What is the best mental attitude when confronted with challenging people?

• In how many different ways can you respond to someone and what results do you expect?

• How to engage in a conversation and show that you understand and care?

• Howto handle conflicts?

• How to deal with confrontations?

• How to deal with reactive and toxic words?

• What are the characteristics of difficult people and how to deal with them?
29-30 Jan, 2015

Investment: Rs.17, 500/-
STRATEGIC BUSINESS PLANNING

Learning Outcomes

— —^^^

This workshop will enable the participants to:

• Understand the challenges of implementing strategic plans

• Practice developing a strategic plan

• Discover the need for creating blue oceans

• Implement Blue Ocean Strategy

• Align strategy with measurable business outcomesthrough use of the balanced scorecard

• Gain an insight into the Strategic Planning process

For Registration & Enquiries

Tel: 051-90856691/78/87. 0324-5246710, 0321-5355123

Fax:051-90856677, S

imtiaz@pdc.nust.edu.pknaila@pdc.nust.edu.pk | Find more at Professinal Development Center (PDC)-NUST


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