MCM301 - Communication Skills - Assignment # 01 (Nov 19, 2012)

[╰☆Dr.Economist☆╮]

ASSIGNMENT TASK:

Listen the interview of Chairman Pakistan Tehreek e Insaaf, Imran Khan by famous TV anchor,
Sayyed Talat Hussain Naqvi, at this link

 

http://www.pakfiles.com/watchshow/NDgwNzY=/Live-With-Talat-9th-October-2012

and answer the following questions after
the careful listening:

QESTIONS:

1- Which level of listening Pakistan Tehreek e Insaaf, Imran Khan is involved in? Justify
your opinion with logical arguments.(7.5marks)

2- What type of listening Journalist Sayyed Talat Hussain is involved in? Justify your
opinion with logical arguments. (7.5marks)

[+ M.Tariq Malik]

There are five key elements of active listening. They all help you ensure that you hear the other person, and that the other person knows you are hearing what they say.

1. Pay Attention

Give the speaker your undivided attention, and acknowledge the message. Recognize that non-verbal communication also "speaks" loudly.

• Look at the speaker directly.
• Put aside distracting thoughts.
• Don't mentally prepare a rebuttal!
• Avoid being distracted by environmental factors. For example, side conversations.
• "Listen" to the speaker's body language.

2. Show That You're Listening

Use your own body language and gestures to convey your attention.

• Nod occasionally.
• Smile and use other facial expressions.
• Note your posture and make sure it is open and inviting.
• Encourage the speaker to continue with small verbal comments like yes, and uh huh.

3. Provide Feedback

Our personal filters, assumptions, judgments, and beliefs can distort what we hear. As a listener, your role is to understand what is being said. This may require you to reflect what is being said and ask questions.

• Reflect what has been said by paraphrasing. "What I'm hearing is," and "Sounds like you are saying," are great ways to reflect back.
• Ask questions to clarify certain points. "What do you mean when you say." "Is this what you mean?"
• Summarize the speaker's comments periodically.

Tip: 
If you find yourself responding emotionally to what someone said, say so, and ask for more information: "I may not be understanding you correctly, and I find myself taking what you said personally. What I thought you just said is XXX; is that what you meant?"

4. Defer Judgment

Interrupting is a waste of time. It frustrates the speaker and limits full understanding of the message.

• Allow the speaker to finish each point before asking questions.
• Don't interrupt with counter arguments.

5. Respond Appropriately

Active listening is a model for respect and understanding. You are gaining information and perspective. You add nothing by attacking the speaker or otherwise putting him or her down.

• Be candid, open, and honest in your response.
• Assert your opinions respectfully.
• Treat the other person in a way that you think he or she would want to be treated.

[+ M.Tariq Malik]

Actively listen

• Be other-directed; focus on the person communicating
  Follow and understand the speaker as if you were walking in their shoes
  Listen with your ears but also with your eyes and other senses
• Be aware: non-verbally acknowledge points in the speech
  Let the argument or presentation run its course
  Don't agree or disagree, but encourage the train of thought
• Be involved:
  Actively respond to questions and directions
  Use your body position (e.g. lean forward) and attention to encourage the speaker and signal your interest

[+ M.Tariq Malik]

- Which level of listening Pakistan Tehreek e Insaaf, Imran Khan is involved in? Justify your opinion with logical arguments.                                                                 (7.5marks) 

Ans: - Great leader Imran Khan (Guest) in this interview behaves as a protective listener. Syed Talat Hussain (Host) asks some questions about the march and policy against drons attacks with taunting tone. Sir Imran listen Talat’s questions carefully and responding clearly without retaliate. The questions sometimes against the listener’s (Imran Khan) experiences but politicians know that never mind it. Speaker (Talat) becomes Listener and Listener (Imran) Khan become speaker. Sir Imran Khan sometimes listen negative impressions from Talat but the great leader Imran deals it beautifully. In short Pakistan Tehreek e Insaaf, Imran Khan is involved in Protective Listening.

 

2- What type of listening Journalist Sayyed Talat Hussain is involved in? Justify your opinion with logical arguments.                                                                                    (7.5marks)

Ans: - Syed Talat Hussain (Host) in this interview behaves as a critical listener because he is not in receptive state instead more in questioning. Actually he is in the state of judging. If he (Talat) tunes himself in the level of active listener then he’ll tend to be carried out. Here he wants to evaluate Imran Khan. He is in critical level of listening because he wants to deliver an opinion to the audience and to the current government and leaders. Actually he tries to assess differentiate between facts. He wants to judge whether he (Imran) is right or wrong and where he says true and he says false. He is very careful to analyze the Imran Khan’s opinion and each and every word about the crucial and serious matter that Imran Khan saying. He is going make critical analysis about Imran’s opinion so here the more focus on the contents. So dear sir I reach at the conclusion that Syed Talat Hussain is a critical type of listener.

 

[zarnish]

                                          ASSUNGMNET

                                            MCM # 301

 

 

 

SOLUTION:

  Q#01

 

Which level of listening Pakistan Tehreek e Insaaf, Imran Khan is involved in? Justify

Your opinion with logical arguments?

 

 

            In this interview Imran khan act as a guest and he behave as a protective listner.Syed Talat Hussain acts as a host. They ask question related to march policy and drons attacks in a tauting voice.Imran khan listen these questions carefully and give answer very clearly without any retaliate.sometime syed talat ask question against the imran khan skill but a good poloticans never mind about this type of questioning.sometime imran khan show a negative impression from talat Hussain but imran khan deal effectively.so we can say that in pkistan tehreek insaaf Imran khan involved as a protective listner.

 

Q#02

 

What type of listening Journalist Sayyed Talat Hussain is involved in? Justify your

opinion with logical arguments?

 

Syed Talat Hussain is a host  in this interview .He behaves as a critical listener. he is not in friendly condition instead more in questioning. In fact he is in the state of judging. Sayed  talat  tunes himself in the level of active listener then he’ll lean to be carried out. So  he wants to appraise Imran Khan. He is in critical level of listening because he wants to convey an judgment to the viewers  , present ( leadership,govt) and leaders. Really he try to review discriminate between facts. He wants to judge whether he (Imran) is right or wrong and where he says true and he says false. He is very vigilant to examine the Imran Khan’s view and each and every word about the critical and serious matter that Imran Khan saying. He is going make critical analysis about Imran opinion .so here the more focus on the stuffing. So we can say  that Syed Talat Hussain is a critical type of listener.