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MGT510 - Total Quality Management (alt. code=MGMT510) GDB

E-Link


E-link; a software company started its operation 10 years ago. They basically doing business in web based software systems. Over the period of time company has developed a very sophisticated system of quality control. They not only form different layers to evaluate newly developed software but also dedicate teams for this purpose. The team has developed a review system known as Beta Evaluation Technique (BET). By using this system, first version reviewed and then sends to the client. This process repeat until the client becomes 100 percent satisfied with quality of the software. This cyclic process is highly integrated with the task assigned to each developer, operation details are clearly communicated to the entire team member and time management to achieve the target within the time frame.

Question:

You have learned about the ‘Performance Maturity Levels’. What do you think that which level of maturity has been achieved by E-link. Also mention the reasons along with the level of your choice.

Note: Reason should be rational and should not exceed more than 50 words.
(Last date is 08 jan)

plz someone help

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Continual improvement emphasized:- Improvement process in use; good results and emphasized sustained improvement trends bcoz the process repeat until the client becomes 100 percent satisfied with quality of the software.

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