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BNK603 Consumer Banking GDB Solution needed
Total Marks 4
Starting Date Thursday, November 12, 2015
Closing Date Friday, November 13, 2015
Status Open
Question Title Mission Statement
Question Description Question statement
There are four main elements of mission statements:
· Purpose
· Value proposition
· Strategic intent and
· Overall performance objectives
 
Requirement:
Keeping in mind the main elements, analyze the following mission statements and enlist above mentioned elements from all given statements.
 
Mission Statement of MCB
We are a team of committed professionals, providing innovative and efficient financial solutions to create and nurture long-term relationships with our customers. In doing so, we ensure that our shareholders can invest with confidence in us.
 
Mission statement of HBL
To make our investor(s) prosper, our staff excel and to create value for our stakeholders.
 
Mission statement of UBL
Set the highest industry standard for quality, across all areas of operation, on a sustained basis. Optimize people, processes and technology to deliver the best possible financial solution to our customers. Become the most sought after investment. Be recognized as the employer of choice
 
Mission statement of Nestle
Positively influence the social environment in which we operate as responsible corporate citizens, with due regard for those environmental standards and societal aspirations which improve quality of life
 
Mission statement of coca cola:
Our Roadmap starts with our mission, which is enduring. It declares our purpose as a company and serves as the standard against which we weigh our actions and decisions.
· To refresh the world...
· To inspire moments of optimism and happiness...
· To create value and make a difference.

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Replies to This Discussion

Please Discuss here about this GDB.Thanks

Our main purpose here discussion not just Solution

We are here with you hands in hands to facilitate your learning and do not appreciate the idea of copying or replicating solutions.

kindly discuss here 

salam..
it is little bit easy.. read the statement and then from the statement you have to tell which one is purpose, value proposition, strategic intent and overall performance objectives. khud se kch b nai krna bs statement ko parho or usi main se elements mil jain gy..

have a look first mission statemnt is like that.

Mission Statement of MCB
We are a team of committed professionals, providing innovative and efficient financial solutions to create and nurture long-term relationships with our customers. In doing so, we ensure that our shareholders can invest with confidence in us.

1. Purpose: - shareholders can invest with confidence in us.
2. Value proposition: - team of committed professionals.
3. Strategic intent: - to create and nurture long-term relationships with our customers.
4. Overall performance objectives: - providing innovative and efficient financial solutions.
bs statement main se hi elements dhondny hain..

**

BNK603 - Consumer Banking

Solution:

CASE#1

            In this case as we can see that the jeweler not gave the same gold quality which he assured before so in this case the right of the customer which is violated is “The right to redress

”. The jeweler do not provide right information about his product that’s why the above given customer’s right has been violated.

CASE#2

            In the case Mrs. Aniqa who want to transfer money to Fixed deposit account but unfortunately after some time she came to know that the Fixed deposit was not been made and she shocked to listen, here the right of the customer which is violated is “The right to be heard”.

CASE#3

            In the case Mr. Waleed deposited the high value check but it was not clear on the given date due to some technical issue but it was fault of bank they can ask him more than the given date which may be after 10 October but they give wrong statement so here the right which is violated is “The right to be informed”.

CASE#4

            In the given case this is clear that the petitioner try his best that his issue could be resolved but in spite of many tries it was not resolved here in the case right of the customer which was violated is “The right to satisfaction of basic needs”.

Case#5

          In the case there may be to possibilities one is that the respondent not assured him of claim and other is there may be a warranty in both the cases there is too much difference in statements. First the respondent should gave him clear claim if it is possible and second  petitioner asking to pay more money rather than his expenses here the right for consumer which is violated is “ The right to be heard”.

 

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