Consumer Banking BNK (603) Graded Discussion Board GDB # 1 , Fall 2016-2017

[Misbah Iqbal]

Starting Date: January 18th, 2017

Closing Date: January 24th 2017

Total Marks: 5

Discussion Question:

Technology and innovation plays an important role in the success of every business especially in today’s era of global village. Banking sector is also paying special attention towards technological advancements in their products and services. In order to facilitate the customers, banking sector in Pakistan has launched many products and services based on the latest technology like internet banking, mobile banking, ATMs, SMS alerts, SMS pull banking and credit cards etc. A leading bank in Pakistan has decided to target the customers of less or undeveloped areas of Sindh and Baluchistan provinces where the people are living with minimal or nil interaction of banking services. The bank will offer online banking, ATM facility, phone banking, SMS banking, personal loans, microfinance and SME credit to eligible natives of these areas.   Being the student of consumer banking comment: What would be the impact of such decision made by bank on the economy and overall banking industry? Do you think such involvement of technology in banking operations is always in favor of banking industry? Support your answer with logical argument.

Important Instructions: Your discussion must be based on logical facts. Your answer should not exceed 300 words. Do not copy or exchange your answer with other students. Two identical / copied comments will be marked Zero (0) and may damage your grade in the course. Obnoxious or ignoble answer should be strictly avoided. Questions / queries related to the content of the GDB, which may be posted by the students on MDB or via e-mail, will not be replied till the due date of GDB is over.

[+M.Tariq Malik]

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