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Q: Suppose TRYSOF is an IT consulting company focused on maximizing customer satisfaction and return on investment by delivering high quality software solutions. A call center IT manager comes to TRYSOF and communicates his software application requirements to TRYSOF software engineer. Requirements are mentioned below.
Marks (2.5+2.5+2.5+2.5=10)
a) An email application with task/contact manager and calendar.
b) An anti virus / virus scanner application.
c) A browser that facilitate searching, navigation and audio streaming.
d) Automatic call distribution programs that do even distribution of incoming calls to teams of customer-service representatives trained either to take orders, provide support.
You are required to identify the software postures for the above applications and briefly explain them in your own word.
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a) An email application with task/contact manager and calendar. The sovereign posture is suitable for this explain it that why it is suitable after studying the related topic in your own words.
b) An anti virus / virus scanner application. the transient posture is suitable for this explain it that why it is suitable after studying the related topic in your own words.
c) A browser that facilitate searching, navigation and audio streaming. the transient and additional auxiliary posture is suitable for this explain it that why it is suitable after studying the related topic in your own words.
d) Automatic call distribution programs that do even distribution of incoming calls to teams of customer-service representatives trained either to take orders, provide support.the daemonic posture is suitable for this explain it that why it is suitable after studying the related topic in your own words.
a) An email application with task/contact manager and calendar. The sovereign posture is suitable for this explain it that why it is suitable after studying the related topic in your own words. An anti virus / virus scanner application. the transient posture is suitable for this explain it that why it is suitable after studying the related topic in your own words.
c) A browser that facilitate searching, navigation and audio streaming. the transient and additional auxiliary posture is suitable for this explain it that why it is suitable after studying the related topic in your own words.
d) Automatic call distribution programs that do even distribution of incoming calls to teams of customer-service representatives trained either to take orders, provide support.the daemonic posture is suitable for this explain it that why it is suitable after studying the related topic in your own words.
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