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“Chen One” is a chain of fashion stores owned by Chenab Group (based in Faisalabad, Pakistan). It offers clothing, footwear, bed linen and kitchen accessories. Chen One has its web site. A visitor may browse catalogues of its different products. A visitor may fill sign up form and can become a registered user. A registered user record will be maintained by company. A registered user (after Login) may do online shopping with free home delivery option. He will fill cart by selecting different products (along with different sizes and colors options). After order confirmation, a SMS with order details will be sent to customer. Receipt will be saved and customer may also check his orders(s) details later on. Ordered products will be delivered to customer at given address Remember there are two options for payment are online payment or cash payment on delivery.


Company is considering having some systematic approach for customer relations it may also use it to improve its sale record and for the ease of customer a 24/7 way of contact; it has also some systems like inventory management, sale and purchase, warehouse.


After reading above carefully you are required to do the followings


1)    Draw  an Entity Relation Ship Diagram for the process till payment and delivery of the order

2)    Identify the type of information systems required in second part (2nd paragraph) and its possible sub components.

3)    After identifying the main and sub components of a desired system you have to enlist at least two well know solutions available in the international market for these sub systems. 

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Replies to This Discussion

what aboout this one????????? is it correct??????

kya yeh correct ha


2)      Identify the type of information systems required in second part (2nd paragraph) and its possible sub components.


It can classify from above scenario that is the type of “Open System” – Online Marketing Information System (MKIS) because it’s a chain of fashion stores providing different products to open market with 24/7 facility and had great influence on management decisions from customers, suppliers and society as a whole.


Below are the possible sub-components from the above MKIS (2nd Paragraph)

  • Transaction Processing System (for purchase and sale transactions)
  • Inventory Management System
  • Management Information System – MIS for customer relations

Below are the examples of famous international stores which can be proposed for the given sub-components
• Carrefour SA (It is one of the largest hypermarket chains in the world)
• Amazon.com, Inc. (It is the world's top online retailer)
• Net-a-Porter (first major luxury retailer online store)
• Zappos (it has a wide assortment of products in a variety of categories, makes shopping incredibly easy, and provides customers with excellent customer service).

bro tx alot for solution, but pl remove it now...........as it will come in plagrism it our course instructor sees this

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