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Software metrics can be classified into three categories
Product metrics: it describes the characteristics of the product such as size, complexity, design features, performance, and quality level.
Process metrics: it can be used to improve software development and maintenance. Examples include the effectiveness of defect removal during development, the pattern of testing defect arrival, and the response time of the fix process.
Project metrics: it describes the project characteristics and execution. Examples include the number of software developers, the staffing pattern over the life cycle of the software, cost, schedule, and productivity. Some metrics belong to multiple categories. For example, the in-process quality metrics of a project are both process metrics and project metrics.
Software quality metrics are a subset of software metrics that focus on the quality aspects of the product, process, and project. In general, software quality metrics are more closely associated with process and product metrics than with project metrics.
So, in my opinion the PEOCESS METRICS is the best option because it common for operational processes to be heavily optimized in a cycle of measurement, improvement and measurement.
Types of process metrics.
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