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CS619 Final Project Fall 2019 - Opinion Mining and Summarization of Hotel Reviews
Project Domain / Category
Abstract / Introduction
Users share their view about product, hotel, news and topic on web in the form of
reviews, blogs, comments etc. Many users read review information given on web to
take decisions such as buying products, watching movie, going to restaurant etc.
Reviews contain user's opinion about product, event or topic. It is difficult for web
users to read and understand contents from large number of reviews. Important and
useful information can be extracted from reviews through opinion mining and
summarization process. In this project, there will be a web application where user
will provide review about hotels. This review will be in sentence form. System will
extract certain keywords from the sentence and will mine keywords in database and
system will rate the hotels based on the reviews of various users. We will use
machine learning and Sentiment Word Net based method for opinion
mining from hotel reviews and sentence relevance score-based method for opinion
summarization of hotel reviews.
Opinion mining for hotel reviews is a web application which gives review of the
feedback that is posted by various users. The System takes review of various users,
based on the opinion, system will specify whether the posted hotel is good, bad, or
We use a database of sentiment-based keywords along with positivity or negativity
weight in database and then based on these sentiment keywords mined in user
review is ranked. Once the user login to the system he views the hotels and gives
review about the hotel. System will use database and will match the review with the
keywords in database and will rank the review. System will rate the hotel based on
the rank of review. The role of the admin is to post new hotel and add keywords in
database. This application is useful for those who are going to visit a new place. This
application is useful for those who travel often. Using this application User will get
to know which hotel is best and suitable for them. User can decide which hotel to
accommodate before they reach the place.
System should be able to:
1. Allow user to login the system, user will view the stored hotels by the admin
and gives review about the hotel.
2. System will use database and will match the review with the keywords in
database and will rank the hotels review.
3. System will rate the hotel based on the rank of review.
4. The System takes review of various users, based on the opinion, system will
specify whether the posted hotel is good, bad, or worst.
5. System will extract keywords from the review of various users and will mine
the keyword in database and will rate the hotel based on the opinion
provided by the users.
6. We use a database of sentiment-based keywords along with positivity or
negativity weight in database and then based on these sentiment keywords
mined in user review is ranked.
7. Reviews of hotels will be summarized by the admin to give concise
information to the user and provide ease for the user to select hotel based
on their requirements.
8. The role of the admin is to post new hotel and add keywords in database.
• Microsoft SQL Server 2008
• Visual Studio 2010
• Searching Tools – Apache Lucene 3.0.3
• Stanford NLP – POS Tagging
Name: Tayyaba Sehar
Email ID: email@example.com
Skype ID: Tayyaba.firstname.lastname@example.org
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