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Objective:

  • To assess students’ understanding of different concepts of ‘Business Communication’ and to gauge their ability to apply their conceptual knowledge in daily life situations

 

Instructions:

  • Late assignments will not be accepted.
  • If the file is corrupt or problematic, it will be marked zero.
  • Plagiarism will NOT be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own; however, taking the ideas from different sources and expressing them in your own words will be encouraged.
  • No assignment will be accepted via e-mail.
  • The solution file should be in Word document format; the font color should be preferably black and font size should be 12 Times New Roman.

 

Read the following scenarios/statements and select the correct option. (10 Marks)

 

1-      What type of communication barrier is involved in it?

 

Javaria’s grandmother is hospitalized in England during her visit to her elder son’s place. She is a lady of conventional wisdom and lived her entire life in a village in Pakistan. After her checkup doctor showed her thumbs up sign and she started crying thinking her disease a fatal one.

 

  • Physical barrier
  • Semantic barrier
  • Personal barrier
  • Emotional barrier

 

 

2-      What type of communication barrier is involved in it?

The new CEO of a soft drinks company speaks to his area managers. He is a very well qualified young man who has recently taken hold of his father’s business. He speaks in a firm and authoritative tone with the precision that his stay at a foreign university has made him learn. All area managers were very senior and thought he’s insulting them.

 

  • Personal barrier
  • Physical
  • Barriers involving Values and attitudes
  • None of the above

 

3-      Choose the best suitable option.

 

Fear and mistrust form the root of _________.

 

  • Physical barrier
  • Semantic barrier
  • Emotional barrier
  • Barriers involving Values and attitudes

 

 

 

 

4-      What type of quality is lacking in the message below.

 

Speaking to lower income business community, the minister of finance said: The problem of heavy taxes on business is ubiquitous, but different funds have been generated and we are trying our best to assuage your concerns to proceed further. We’ll make sure that the misappropriation of funds is managed at all costs.”

 

  • Courtesy
  • Completeness
  • Clarity
  • Consideration

 

 

5-      Choose the best suitable option.

 

Redundant expressions should be ________ in/from to make a business message effective.

 

  • Italicized
  • Added
  • Omitted
  • Highlighted

 

 

 

 

 

 

Q2. Fill in the blanks with the suitable words keeping in view the area of “Business Communication.” (5 Marks)

 

  1. ______ are objects used to convey nonverbal messages about self-concept, image, mood, feeling or style.
  2. ________ include vocal qualities.
  3. Proximity means ________ in terms of physical space.
  4. Context is a ______ field that includes internal and external stimuli.
  5. _________ barrier causes confusion in understanding the intent of a speaker when symbols used have different meaning in receiver’s mind. 

Views: 3859

Replies to This Discussion

Q1

Semantic barrier

Barriers involving Values and attitudes

Physical barrier

Completeness

Omitted

Q2. Fill in the blanks with the suitable words keeping in view the area of “Business Communication.” (5 Marks)

 

  1. Artifacts are objects used to convey nonverbal messages about self-concept, image, mood, feeling or style.
  2. Non-verbal communications include vocal qualities.
  3. Proximity means nearness in terms of physical space.
  4. Context is a broad field that includes internal and external stimuli.
  5. Semantic barrier causes confusion in understanding the intent of a speaker when symbols used have different meaning in receiver’s mind.

ap na to sab hi confused kar diya ha Muzz

Aslaam o alekum ! excellent efforts from admin M.Tariq Malik and other members are admirable. i got full marks in 1 assignment thanks to all.

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