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ENG301 Assignment No 01 Solution & Discussion Due Date: Nov 16, 2016

ENG301 - Business Communication Assignment No. 1 Solution Fall 2016 Due Date: Nov 16, 2016

Business Communication ENG 301

 

Fall 2016

Assignment No. 1                                                                 

Total Marks: 20

Lessons: 1-7

 

Instructions:

  • Upload your assignments in a proper format i.e. MS word file. Corrupt files will be awarded zero marks.
  • The assignments should be zoomed in at 100%.
  • Please avoid plagiarism; plagiarized work will be marked zero.
  • After the due date, the assignments submitted via email would not be entertained.
  • Please avoid submitting copied assignments; otherwise, such a case would be referred to the discipline committee.
  • The font color should be preferably black and font size 12 Times New Roman.

 

Q1. a) Define non-verbal communication.                                                              (2 Marks)

 

b) Some situations are given below. Read them carefully; identify, and define the type of non-verbal communication they imply.                                                        (4* 2= 8 Marks)                                                        

                                                                                                                     

 

Situation No. 1:                                                                                                 (1+3=4 Marks)

 

Aleena and Sara are buddies at work but there is one issue Aleena faces: Sara’s habit of talking while working. Aleena likes to work in complete silence so she is greatly disturbed when Sara keeps talking with her while working. She wishes for Sara to work silently.

 

Type of non-verbal communication:

 

 __________________________________________________________________________

 

Definition:

 

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

Situation No. 2:                                                                                                (1+3=4 Marks)

 

Ms. Salma works in a multinational organization. In her organization, some foreigners also work. Salma finds them very professional and easy to work with. There is, however, one problem that Salma faces: the frequent eye contact of John and Watson while communicating with her. Being a Pakistani, she is not very comfortable with the eye contact of her English colleagues.

 

Type of non-verbal communication:

 

___________________________________________________________________________

 

Definition:

 

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

Q2. It is important to avoid repetitive words in good communication. Read the following paragraph and rewrite it after removing the redundant expressions.     (1*10=10 Marks)

 

 

Many families have the personal opinion that shopping at Metro is beneficial as they get a few items absolutely free with wholesale shopping. This personal opinion is backed by the past experience of the families who frequently visit this place. The idea is still quite unique for some people who always go for retail shopping at their local shops and have to pay for everything they buy. This, for them, is a discovery: one they are very happy with. But nevertheless their personal opinion keeps wavering and because occasionally they are still indecisive as to whether they should shop at Metro or the local shops, sometimes they still go out shopping at the latter. For the regular Metro shoppers, the discount and some absolutely free goodies are adequate enough reason.

 

Solution:

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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Replies to This Discussion

question 1 ki 1st type personal 2nd type cultural h... ok yh samj agy but jab wo define wala part ha us ma hum kiya likhe gy kis ko define kre gy can u plz explain

Question # 1

Situation No. 1 :

Type of non-verbal communication:

 

Personal Nonverbal communication

 

Situation No. 2:

 

Type of non-verbal communication:

  • Cultural nonverbal communication

Business Communication ENG 301

Fall 2016
Assignment No. 1
Total Marks: 20
Lessons: 1-7

Instructions:
Upload your assignments in a proper format i.e. MS word file. Corrupt files will be awarded zero marks.
The assignments should be zoomed in at 100%.
Please avoid plagiarism; plagiarized work will be marked zero.
After the due date, the assignments submitted via email would not be entertained.
Please avoid submitting copied assignments; otherwise, such a case would be referred to the discipline committee.
The font color should be preferably black and font size 12 Times New Roman.

Q1. a) Define non-verbal communication. (2 Marks)

b) Some situations are given below. Read them carefully;identify, and define the type of non-verbal communication they imply.(4* 2= 8 Marks)


Situation No. 1:(1+3=4 Marks)

Aleena and Sara are buddies at work but there is one issue Aleena faces: Sara’s habit of talking while working. Aleena likes to work in complete silence so she is greatly disturbed when Sara keeps talking with her while working. She wishes for Sara to work silently.

Type of non-verbal communication:
There are four types of non-verbal communication:
Personal.
Common to a group of people or culture.
Universal.
Unrelated to the message.

Definition:
Personal non-verbal communication that can be involves kinds of nonverbal behavior that are unique to one person. This type of communication means is also unique to the person sending the message. In this situation non-verbal communication is involved Sara work with talking with someone and Aleena habit is different she work with silence and Sara disturb Aleena because she talk with someone.

Situation No. 2:(1+3=4 Marks)

Ms. Salma works in a multinational organization. In her organization, some foreigners also work. Salma finds them very professional and easy to work with. There is, however, one problem that Salma faces: the frequent eye contact of John and Watson while communicating with her. Being a Pakistani, she is not very comfortable with the eye contact of her English colleagues.

Type of non-verbal communication:
There are four types of non-verbal communication:
Personal.
Common to a group of people or culture.
Universal.
Unrelated to the message.

Definition:
Cultural non-verbal communication is contrast, is characteristics of, or common to a group of people. Hand and arm gestures, touch and eye contact are a few aspects of non-verbal communication. It is learned by observing other people in social groups. In aboriginal culture, for example, eye contact is less acceptable than it is in European culture.

Q2. It is important to avoid repetitive words in good communication. Read the following paragraph and rewrite it after removing the redundant expressions. (1*10=10 Marks)


Many families have the personal opinion that shopping at Metro is beneficial as they get a few items absolutely free with wholesale shopping. This personal opinion is backed by the pastexperience of the families who frequently visit this place. The idea is still quite unique for some people who always go for retail shopping at their local shops and have to pay for everything they buy. This, for them, is a discovery:one they are very happy with. But nevertheless their personalopinion keeps wavering and because occasionally they are still indecisive as to whether they should shop at Metro or the local shops, sometimes they still go out shopping at the latter.For the regular Metro shoppers, the discount and some absolutely free goodies are adequateenough reason.

Solution:
Many families have the opinion that shopping at Metro is beneficial as they get a few items free with wholesale shopping. This opinion is backed by the experience of the families who frequently visit this place. The idea is still unique for some people who always go for retail shopping at their local shops and have to pay for everything they buy. This, for them, is a discovery one they are very happy with. But nevertheless their opinion keeps wavering and because occasionally they are still indecisive as to whether they should shop at Metro or the local shops, sometimes they still go out shopping at the latter. For the regular Metro shoppers and the discount are adequate reason.

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