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ENG301: Business Communication

Questions and Answers
    • 1. 
      The study of word choice is called
      • A. 

        Linguistics

      • B. 

        Psychology

      • C. 

        Semantics

      • D. 

        Rhetoric

 
    • 2. 
      The study of writing and speaking effectively is called ?
      • A. 

        Linguistics

      • B. 

        Rhetoric

      • C. 

        Comprehension

      • D. 

        Semantics

 
    • 3. 
      The study of language is called ?
      • A. 

        Linguistics

      • B. 

        Sociology

      • C. 

        Semantics

      • D. 

        Rhetoric

 
 
 
    • 6. 
      _________ name objects, people or events without indicating positive or negative qualities.
      • A. 

        Connotative meanings

      • B. 

        Denotative meanings

 
    • 7. 
      Mark all denotative words
      • A. 

        Desk

      • B. 

        Father

      • C. 

        Water

      • D. 

        Man

      • E. 

        Prophet

 
    • 8. 
      For Speaking, Mumbling or noise are what kind of barrier
      • A. 

        Psychological Barriers

      • B. 

        Emotional Barriers

      • C. 

        Physical Barriers

      • D. 

        Perception of Reality

 
    • 9. 
      Selecting some details and omitting others is a process called __________
      • A. 

        Omiting

      • B. 

        Abstracting

      • C. 

        Summarizing

      • D. 

        Briefing

 
    • 10. 
      Conclusions made by reasoning from evidence are called _________
      • A. 

        Evidencing

      • B. 

        Proving

      • C. 

        Inferencing

      • D. 

        Proposing

 
    • 11. 
      Personality and attitude are complex cognitive process.
      • A. 

        True

      • B. 

        False

 
    • 12. 
      What are types of  nonverbal messages (mark all correct options)
      • A. 

        Personal (to the individual)

      • B. 

        Common to a group of people or culture

      • C. 

        Unrelated to the message (random)

      • D. 

        Universal (to humankind)

      • E. 

        None

 
    • 13. 
      Which is not correct regarding Cultural nonverbal communicaiton
      • A. 

        Its behavior is common to humankind.

      • B. 

        It is learned unconsciously by observing others in the society group.

      • C. 

        In Aboriginal culture, for example, eye contact is less acceptable than it is European culture

      • D. 

        Its common in group of people

 
    • 14. 
      Hair and skin color represent which aspect of  nonverbal communication
      • A. 

        Body Movement

      • B. 

        Paralanguage

      • C. 

        Kinesics behaviour

      • D. 

        Physical Characteristics

 
  • 15. 
    __________ is associated with  language  but not involving the word system.
    • A. 

      Paralanguage

    • B. 

      Physical Characteristics

    • C. 

      Body Movement

    • D. 

      Proximity

ENG301 Business Communication Solved online Quiz



1. Organizations hiring hundreds of new employees every year must adopt a more ------- towards the recruiting process.
A. systematic approach
B. organizational approach
C. direct approach
D. indirect approach

2. Screening stage,--- stage and final stage are the three stages of interview process.
A. collection
B. opportunity
C. selection
D. all of the above

3. Which one of the following is not the part of five stages of negotiation?
A. Gather information that helps you
B. Discussion, Proposals.
C. To negotiate the Issue, Confirmation
D. Exchanging greetings

4. An effective oral presentation process follows _____ steps.
A. 3
B. 4
C. 5
D. 6

5. The keys to write a successful resume are:
A. Too long, verbose descriptions and over confident tone
B. “You” attitude, focus on your audience and think about prospecti...
C. None of the above
D. All of the above

6. ______ interviews help recruiters see how you handle yourself under pressure.
A. Situational
B. Stress
C. Group
D. Formal

7. ----- (in negotiation) often leads to one party gaining advantage over the other, if it can negotiate at the expense of the other’s needs.
A. Compromise
B. Competition
C. Collaboration
D. Accommodation

8. While giving an interview, be --- in your salary expectations.
A. modest
B. unrealistic
C. realistic
D. none of the above

9. Which one of the following is not the part of different negotiation methods?
A. Compromise
B. Collaboration
C. Competition
D. Cognition

10. Collection letter should be written with the assumption that most of the people will:
A. Pay
B. Ignore
C. Not pay
D. Delay

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