You are an HR manager of XYZ bank limited, and you are performing personal analysis in TNA of the bank branch staff. Identify some of the critical job issue, Critical Process issue and critical business issue of branch staff.
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There are three levels of needs assessment or analysis. They are organizational, job, and individual.
Organizational Analysis---- In organizational analysis, organizational effectiveness is examined, and areas of improvement are determined.
Job Analysis----- A job analysis can provide information about employee knowledge, skills, and attitudes that are necessary for optimal performance in each type of job.
Individual Analysis---- An individual analysis indicates how well an employee is performing, which employees need training, and what kind of training is needed.
Examine the elements required to maximize the outcomes of a performance management system.
Evaluate the theory, research, and practice related to employee training and career development programs.
The first phase in the training design process is the training needs assessment (or analysis). The needs assessment is used to assess organization training needs by highlighting knowledge and skill gaps. There are many ways to conduct the needs assessment, which depends on the organizational situation and circumstances.
The assessment begins with a need, which can be identified in a number of ways, but is basically defined as the gap between the current and desired states. Gaps may occur between what an organization expects to happen versus what is actually happening, for example, existing and desired skills and competencies or existing and desired performance.
The needs assessment can be useful in identifying competencies and performance of work teams, performance and problem-solving issues, and critical strategies for responding to future changes in the organization or job responsibilities.