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Assignment # 01
CONFLICT MANAGEMENT (HRM624)
This is to inform that Assignment No. 1 will be opened on 10th May, 2013 and due date of assignment submission will be 14th May, 2013.
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SEMESTER SPRING 2013
CONFLICT MANAGEMENT (HRM624)
ASSIGNMENT NO. 01
DUE DATE: 14TH MAY, 2013
Relationship conflict is a perception of interpersonal incompatibility and includes
annoyance and animosity among members about values, personal or family norms, or
about personal taste.
Mr. Hassan and Mr. Ansir are part of a team of lead trainers at Foster Inc which provides
management trainings and consultation to professional organizations and businesses.
The two trainers are found to be expert in their field and are excellent role models for
the new trainers at Foster Inc. However, the two usually experience task conflict in
acquiring consultancy work from the Boss and it results in relationship conflict. Too
often it becomes a cause of rift between them. The Boss is pretty much annoyed by
their behavior and wants to eradicate the root cause of the source of the conflict
In analyzing the sources of conflict, which category of the sources of conflict exhibit
the relationship of the two trainers? Explain your answer with proper justification. (10
What would be the useful approach in handling such conflicts? (10 Marks)
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and load shedding problem is also prevailing in our country.
Keeping in view the fact, you all are advised to post your activities
as early as possible without waiting for the due date. For your
convenience; activity schedule has already been uploaded on
VULMS for the current semester, therefore no excuse will be
entertained after due date of assignments, quizzes or GDBs.
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It is just idea Dont copy it
exists within a group or team when there are disagreements among the group members about the tasks being performed. Task conflict arises when the group members have differences in viewpoints, ideas and opinions.
disputes of interest", where the conflict may be a matter of opinion, such as where a person or group is entitled to some resources or privileges (such as access to property, better working conditions, etc). Because there is no established law or right, a dispute of interest will usually be solved through collective bargaining or negotiation.
Everyone works differently,
according to his or her individual needs and personality. For instance, some
people love the thrill of getting things done at the last minute, while others
need the structure of strict deadlines to perform. However, when working styles
clash, conflict can often occur.
Useful approach in handling such conflicts
Teamwork and co-operation are essential in an organisation which aims to be effective and efficient, and not likely to be divided by conflicting factions. The best teamwork usually comes from having a shared vision or goal, so that leaders and members are all committed to the same objectives and understand their roles in achieving those objectives. Important behaviours in achieving teamwork and minimising potential conflict include a commitment by team members to:
Rayeski, E., & Bryant, J. D. (1994). Team resolution process: A guideline for teams to manage conflict, performance, and discipline. In M. Beyerlein & M. Bullock (Eds.), The International Conference on Work Teams Proceedings: Anniversary Collection. The Best of 1990 - 1994 (pp. 215 - 221). Denton: University of North Texas, Center for the Study of Work Teams.
Stulberg, J. B. (1987). Taking charge / managing conflict. Lexington, MA: Lexington Books.
Thamhain, H., & Wilemon, D. L. (1975). Conflict management in project life cycles. Sloan Management Review, 17 (3).
Varney, G. H. (1989). Building productive teams: An action guide and resource book. San Francisco, CA: Josey-Bass, Inc.
Weiss, D. H. (1997). Four steps for managing team storms. Getting ResultsYFor the hands-on Manager, 42 (7), 7.
Main Sources of Conflict
Following are the main sources of conflict.
2. Data-type or about facts or laws
3. Preferences and nuisances
4. Differing attributions of causation
5. Communication problems
6. Differences in conflict orientation
7. Structural or interpersonal power
10. Displaced and miss attributed
these are sources that we have to select from ..