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HRM624 Conflict Management Assignment No 01 Fall 2019 Solution & Discussion Due Date: 21-11-2019
There are many ways to resolve conflicts including surrendering, running away, overpowering your
opponent with violence, filing a lawsuit, etc. Dispute resolution processes can be divided into two
main categories, negotiation and adjudication. In negotiation, the disputants decide the issue whereas
in adjudication the neutral third party decides the issue. Lawsuit/Litigation is one of the kinds of
adjudication. The litigation process starts with filing a complaint in court and typically resolved at a
court trial before a judge or adjudicator.
Baig Electronics and Paracha Electronics are immediate neighbors in an electronic market of a
metropolitan city. Their owners had quarreled on a petty issue some time ago and the issue worsened
and became difficult to resolve for both. Baig Electronics’ owner wants to resolve the conflict
through negotiation or mediation whereas Paracha Electronics’ owner wants to resolve through the
third party and filing a lawsuit against Baig Electronics.
Being a student of Conflict Management subject, answer the following question;
1. What are effective conflict resolution strategies to avoid litigation? Discuss at least 4
points/strategies. 4 Marks
2. What will be the advantages of and disadvantages to Baig Electronics and Friends Electronics
if they go for litigation to resolve the dispute? Discuss at least 2 each of the advantages and
disadvantages of the litigation process. 6 Marks
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