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GDB 2.. Conflict Management, last date 5-6-2012
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difference in status
are main sources of conflict in our society
the causes of conflict (misunderstanding, lack of information, different interests, Person values)
sources of conflict are
difference in status
differnce in values
difference in power
Sources of conflict
Some team members will have different priorities to others; put a higher value on one aspect of their team's purpose than another. Their different responsibilities can create conflict along with their different skills. Even their sources of information can cause conflict.
When there is an ABSENCE OF CONFLICT RESOLUTION SKILLS, conflict in the workplace will either escalate or it will be pushed back under the surface to smolder until more fuel is added and it explodes. As frustrations and resentments grow, relationships may become irretrievably damaged so that team cohesiveness is lost, and also the ability to make good decisions.
WHEN CONFLICT IS BROUGHT OUT IN THE OPEN and settled well, the GAINS in PRODUCTIVITY will far outweigh the cost of any good team building program or coaching resource.
main sources of conflict..
Differences in conflict orientation
Structural or interpersonal power
Displaced and misattributed