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My Today Paper (MCM301) Spring 2015
MCqs were mostly from past papers
Q1. It is always easy to communicate at peer level or with Friends. Discuss 2
Q2. Three appropriate types of objection anticipated by presenter. Discuss 2
Q3. Topical order of Information. 3
Q4. Describe Factors cause LISTNER BARRIER? How to eliminate or reduce? 5
All Objective and Subjective were mostly from past papers. Please see past papers…
Best of Luck…
can u plzz share that past ppr file plzz?
My Today Paper 25-5-15
All MCQ are new but easy
Define Comment of arguments.
Oral Communication Ki Example thi explain karni thi?
Effective speech say related tha ik question?
Pitch the degree of highness and lowness of sound explain in oral communication?
Q1. It is always easy to communicate at peer level or with Friends. Discuss
It is always easier to communicate at the peer level or
with friends. The primary reason for this is that the mental faculties or the levels of experience of the
speaker and the listener match. In case there is too much of a difference between the sender and the
receiver by virtue of their status or position or even experience which neither has attempted to bridge,
different frames of references would come to the fore. Trying to incorporate ideas posited in course of the
interaction within one’s own frame of reference would lead to discrepancies in the understanding of the
message. As a result of this, there arises a mismatch in the transmission and acceptance of ideas and
Q.2 Three appropriate types of objection anticipated by presenter. Discuss
The term objection is commonly understood to mean disagreement or disapproval. Comments that sound
like objections may, in fact, express a genuine interest in seeking further information or clarification.
They may express an opinion that differs from the presenter's as a result of a difference in experience or
understanding of the facts. When responding to objections, it is helpful to bear in mind that disagreement
on an issue need not (and should not) spark a disagreeable altitude toward the person who voices an
objection. Effective presenters consider it more important to remain in a right relationship with the
audience than to be proved right on every point.
The key to ridding objections skillfully is to refrain from taking objections personally. Objections must be
handled with composure and tact. The objective is to dissipate the issue, not to dispute the other person's
point of view.
It is imperative to avoid engaging in a verbal battle of wits. A presenter who becomes defensive or
argumentative will lose credibility.
There are three appropriate responses to an objection:
In every case, the person who voices an objection should be affirmed and not confronted. Negative words
(like don't, no, and not) fuel confrontation. The following examples show a confrontation response in
contrast to an affirming response.
Q.3 Topical order of Information.
Topical order is a method of arranging information by dividing it into parts. Each part or division
becomes a main point in the speech. For example:
Topic: Earth quake victims
Thesis: The Band-Aid Benefit Concert helped a lot towards the rehabilitation
I. 1st main point discusses Band-Aid administration
II. 2nd main point discusses performers
III. 3rd main point discusses sponsors
IV. 4th main point discusses audience
Q4. Describe Factors cause LISTNER BARRIER? How to eliminate or reduce?
These barriers relate to the listeners mind set. Typical mind sets of listeners include not paying attention
or daydreaming. The listener generally exhibits resistance toward the sender and/or the message. Listener
resistance can also be characterized as uneasy communication, perhaps even confrontational
Examples of listener barriers include:
1. Listener jumps to conclusions.
2. Listeners tend to see and hear what they want to see and hear. This usually means they listen to
that which seems to agree with their own preconceived ideas
3. Listeners tend to reject any message that contradicts their beliefs and assumptions.
4. Listeners may have emotional problems that cause their minds to be preoccupied.
5. Listeners do not ask questions to clarify when they do not understand a point. They tend to fill in
with their own ideas.
Listener barriers that arise in situations where communication is taking place for the first time usually
happen by surprise after the exchange process starts. In situations such as disciplinary reviews, accident
reviews or review of inadequate performance, the receiver may feel resistance at the start of the exchange
The title Listener Barrier fixes ownership of this barrier with the listener. Even so, it is the sender’s
responsibility to achieve understanding and therefore, the sender’s responsibility to recognize and take
action to overcome these barriers. Because the ownership of this barrier is with the listener, there tends to
be reluctance by the sender and receiver (listener) to deal with (neutralize) this barrier.
Following are some reasons:
- Sender may not discover listener resistance.
- Sender may be aware of listener resistance, but not know what to do about it.
- Sender may dislike or be disliked by the receiver.
- Sender may be aware of their resistance and not want to do anything about it.
- Listener feels resistance and does not understand why.
No matter what the cause of listener resistance or the reluctance to overcome it, it is necessary to
neutralize listener resistance to achieve commitment.
MY TODAYS PAPER (MCM301 SPRING 2015)
mcq's mostly from papers
Q1: define citation? 2
Q2. Question from listening topic. 2
Q3:Question about stage fright . 5
sorry other questions i forget but paper was easy and conceptual.
can u plzz share that past ppr file plzz?
jin files me se ayaa he please wo b share kaar de Thanks in advance