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MCM301

Communications Skills

Solved by

QUIET GIRL

 Question: 

Intrapersonal communication processes depend upon communicators'

 Options:

Frame of reference

 Creativity

 Self-talk

 All of the above.

 

 

Question: 
If a person is communicating with his friend on telephone then it will be:

 Options:

Intrapersonal communication

 Mass communication

 Mass communication

 None of the above

Question:

Which one of the following statement is correct about communication?

 Options:

Communication can solve all problems.

 Communication skills are not learnt.

 Communication is dynamic, not static.

 Communication is just an information transfer.

 

 

Question: 
Which one of the following is not a part of electronic media?

Options:

Radio

 Television

 Film

 Brochure

 

Question: 
Downward communication flows from people at higher levels to those at lower levels in an organization. Primary function of downward communication is to provide:

 Options:

 Organizational policies and procedures

 Feedback about employees’ performance

 Organizational goals and objectives

 All of the above.

 

 

Question: 
Which one of the following is a mass medium of communication?

 Options:

 Television

 Radio

 Newspaper

 All of the above

 

Question: 
The five steps involved in a communication process appear in a specific order. Which one of the following is the right order?

 Options:

IdeaàChannelàEncodingàDecodingàFeedback

 Ideaà EncodingàChannelàDecodingàFeedback

 ChannelàIdeaàEncodingàFeedbackàdecoding

 IdeaàDecodingàChannelàEncodingàfeedback

 

 

Question: 
Probing in a communication process is:

 Options:

An attempt to gain additional information

 Making judgments

 An attempt to explain what the sender meant

 None of the above

 

Question: 
Self Talk is also called as:

Options:

Mediated communication

 Interpersonal communication

 Imagined communication

 Person-Group communication

 

 

Question: 
Creating and holding a mental image of the person with whom you are conversing by telephone will:

Options:

 Give the impression the other person is important.

 Help you keep the conversation focused on the other person.

 Make your voice sound professional.

 Minimize the potential for in-person interruptions.

 

 

Question: 
The person who attaches meaning to a message is called:

 Options:

 Sender

 Encoding

 Transmitter

 Receiver

 

Question: 
The eye is capable of processing 500-million bits of information per second, however the brain can only compute about _____________ bits of information per second.

 Options:

 400

 500

 600

 650

 

Question: 
__________________ is an automatic psychological process of receiving aural stimuli. Options:

 Listening

 Hearing

 Speaking

 None of these

 

 

Question: 
Some misconceptions about communication are

Options:

Communication solves all problems

 Communication physically breaks down

 The meaning we attach to a word will be the meaning everyone else attaches to

 All of the given options

 

Question: 
Specialized vocabulary is known as:

 Options:

 Equivocal terms

 Jargon

 Trigger words

 Biased language

 

 

Question: 
A thesis statement is a ____________________ in sentence form

 Options:

Declarative statement

 Direct statement

 Indirect statement

 Straight statement

 

Question: 
________________ is a sentence that does not express the feeling, conditions, opinions and attitude.

 Options:

 Thesis statement.

 Indirect statement

 Direct statement

 Straight statement

 

Question: 
A __________________ is a strong statement designed to evoke a powerful emotional response.

 Options:

Startling statement

 Indirect statement.

 Direct statement

 Straight statement

 

Question: 
All of the following are the tools for getting audience attention, except:

 Options:

 Startling statement

 Stories

 Rhetorical questions

 Conclusion

 

Question: 
Deductive and inductive are the types of _____________ order.

 Options:

Spatial

 Chronological

 Topical

 Logical

 

Question: 
In which speech, speaker does not have time to analyze the audience

 Options:

 Manuscript

 Memorized

 Impromptu

 Extemporaneous

 

Question: 
If your objective is to train a new computer consultant, what will be your general goal or general purpose

 Options:

 To inform

 To persuade

 To teach

 To entertain

 

Question: 
Which of the following statement explains mediated communication?

 Options:

 Mediated communication occurs when two (or a few) people use loud speaker to

 Mediated communication occurs when two (or a few) people use some

 Mediated communication occurs when people try to communicate at mass level.

 Mediated communication occurs when a group of people uses email to send a

 

Question: 
When superiors provide directions to their subordinates regarding what to do, this is known as a type of ____________________ communication.

 Options:

Upward

 Horizontal

 Downward

 Lateral

 

Question: 
After listening to Ayesha’s long speech, Beenish told her what she understood from her long talk. Which form of listening it is?

 Options:

 Empathic listening

 Critical listening

 Active listening

 Preferential listening

 

 

Question: 
When working to create and maintain a favorable relationship with a receiver, a sender should:

 Options:

 Do just what the receiver expects.

 Impress the receiver by using technical terms.

 Stress mutual interests and benefits.

 Use positive wording.

 

Question: 
If a manager asks his assistant to compile a report on the overall performance of the department, which forms of communication it, will be?

 Options:

 Upward communication

 Intrapersonal communication

 Downward communication

 Lateral communication

 

 

Question: 
Drafting stage starts after

 Options:

 Planning

 Organizing

 Both 1and 2

 None

 

Question: 
Which is NOT true for creating effective opening paragraph?

Options:

Keep the beginning paragraph fairly short.

 Use a you-viewpoint in the opening

 Make sure the beginning is appropriate for the reader

 Don’t consider your reader

 

 

Question: 
Ending paragraph provides you the opportunity to

 Options:

 Concentrate on the action you desire the reader to

 Show courtesy towards the reader.

 Both 1 and 2

 None of above

 

Question: 
Audience information i.e. age, gender, education, occupation and socioeconomic status falls into the category:

Options:

Demographic factors

 Psychographic factors

 Geographic factors

 All of the given options

 

 

Question: 
Generally there are ____________ kinds of newspaper indexes

Options:

Three

 Four

 Five

 None of the given options.

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