We are here with you hands in hands to facilitate your learning & don't appreciate the idea of copying or replicating solutions. Read More>>

Looking For Something at vustudents.ning.com? Click Here to Search

www.bit.ly/vucodes

+ Link For Assignments, GDBs & Online Quizzes Solution

www.bit.ly/papersvu

+ Link For Past Papers, Solved MCQs, Short Notes & More


Dear Students! Share your Assignments / GDBs files as you receive in your LMS, So it can be discussed/solved timely. Files Upload Here.

MCM301-Communication Skills Lecture No: 4“Communication in the Organization “Interpersonal Communication” Problems Discussions and Solutions Fall 2013

Communication in the Organization

Guiding Principles

1. People are not mind readers. They judge you by their behavior & not by your intent

2. A word is like an arrow, once out of the bow never returns

3. We don’t exchange ideas; we exchange symbols that stand for ideas

Mediated communication

Person-to-Group Communication

Mass Communication

COMMUNICATION IN THE ORGANIZATION

Downward Communication

Why is this needed?

Upward Communication

Lateral Communication

+ How to Follow the New Added Discussions at Your Mail Address?

+ How to Join Subject Study Groups & Get Helping Material?

+ How to become Top Reputation, Angels, Intellectual, Featured Members & Moderators?

+ VU Students Reserves The Right to Delete Your Profile, If?


See Your Saved Posts Timeline

Views: 104

.

+ http://bit.ly/vucodes (Link for Assignments, GDBs & Online Quizzes Solution)

+ http://bit.ly/papersvu (Link for Past Papers, Solved MCQs, Short Notes & More)

+ Click Here to Search (Looking For something at vustudents.ning.com?)

+ Click Here To Join (Our facebook study Group)

Replies to This Discussion

Communication in the Organization
Guiding Principles
1. People are not mind readers. They judge you by their behavior & not by your intent
We cannot communicate. The very attempt not to communicate communicates something. Through not
only words, but through tone of voice and through gesture, posture, facial expression, etc., we constantly
communicate to those around us. Through these channels, we constantly receive communication from
others.
2. A word is like an arrow, once out of the bow never returns
You can't really take back something once it has been said. The effect must inevitably remain. Despite the
instructions from a judge to a jury to "disregard that last statement the witness made," the lawyer knows
that it can't help but make an impression on the jury.
3. We don’t exchange ideas; we exchange symbols that stand for ideas
Words (symbols) do not have inherent meaning; we simply use them in certain ways, and no two people
use the same word exactly alike.

Mediated communication
This level of communication occurs when two (or a few) people use some intermediate means for
carrying their messages. They do not communicate face to face and thus do not have direct feedback.
Mediated communication often uses a mechanical or electrical device to transmit or receive messages.
Examples include the telephone, closed-circuit television, radio, radar, and the communication satellite.
Mediated communication also occurs through letters, reports, forms, and interoffice memoranda.

Person-to-Group Communication
The person-to-group level involves one speaker and audience. The speaker usually faces the audience,
and the audience usually contains people with similar interests. A small, private person-to-group situation
often has some of the characteristics of interpersonal communication. However, for large public groups,
the person-to-group level lacks the benefits provided by interpersonal exchanges.
The traditional speaker and audience setting may include microphones, projectors, and tape player.

Mass Communication
Mass communication includes messages sent to large, public, dissimilar, anonymous, distant audiences
using some intermediate instrument of transfer. The instruments include electronic (for example, radio,
television, tape, and film) and print (for example, newspaper, magazine, book, pamphlet, brochure, directmail
campaign). The restricted opportunity for feedback is the most serious barrier to effective mass
communication.
The "mass media," as they are often called, have grown to include the print media of books, newspapers
and magazines, the electronic media of television, radio, and audio/video recording, and the new media of
computers and computer networks. While these media differ in many ways, they all share the
characteristics by which scholars define mass communication.

COMMUNICATION IN THE ORGANIZATION
Communication is used extensively in the managerial functions of planning, organizing, staffing,
directing and controlling. Virtually every task that a manager performs requires the use of communication
in one form or another.
The nature of communication in the modern organization can be studied by examining the direction of
communication flow and the destination of the communication. While communication in the modern
organization flows downward, upward, and the horizontal, its destination can be either internal or
external.

Upward Communication
Upward communication travels from subordinates to superiors and continues up the organizational ladder.
Upward communication is extremely important, as upper management needs to know specifically about:
Production performance, marketing information, financial data, what lower-level employees are thinking,
and so on.
The better the quality of information they receive, the more useful and effective it will be in their
decision-making efforts.
Unfortunately, this flow is often hindered by people in the communication link who filter the messages
and do not transmit all the information, especially unfavorable news to their bosses.
Types of media used to direct information upward are reports, interoffice memos, supervisor subordinate
conferences, suggestion systems, and grievance procedures.

Lateral Communication
It includes horizontal flow of information, with people on the same or similar organizational levels, and
diagonal flow, with people at different levels who have no direct reporting relationships. The lateral
communication is used to speed up information flow, to improve understanding, and to coordinate efforts
for the achievement of organizational objectives.
Effective lateral communication between peers is essential in organizations to solve problems, perform
job duties, prepare for meetings, listening to and making requests, writing notes and memos, and
discussing and writing about projects.

Feel free to ask in case of any ambiguity.

RSS

Latest Activity

Biya liked UMER UMER's discussion images111.jpg
2 minutes ago
Biya liked ١ دن's discussion زندگی گزارنے کا فارمولا
3 minutes ago
Profile IconFatima, HaMza Tufail, Mahnoor shahid and 7 more joined Virtual University of Pakistan
11 minutes ago
+ M.Tariq Malik liked ١ دن's discussion زندگی گزارنے کا فارمولا
11 minutes ago
١ دن posted a discussion
23 minutes ago
Amina Ibrahim joined + M.Tariq Malik's group
32 minutes ago
١ دن updated their profile
48 minutes ago
Profile Iconzisani and komal tahir joined + M.Tariq Malik's group
56 minutes ago
Waseem Khan updated their profile
1 hour ago
DraMa QuEeN updated their profile
1 hour ago
UMAR GHAFOOR joined + M.Tariq Malik's group
1 hour ago
UMER UMER posted a discussion
1 hour ago
ALEENA replied to +¢αяєℓєѕѕ gιяℓ's discussion Mera tu Mohabbat se aitbar.............:-P
1 hour ago
+ M.Tariq Malik replied to +"..BleSsinGs!'s discussion MCD401 Camera basics, principles and practices Assignment No 01 Fall 2019 Solution & Discussion in the group MCD401 Camera basics, principles and practices
1 hour ago
+ M.Tariq Malik replied to +"..BleSsinGs!'s discussion MCD401 Camera basics, principles and practices Assignment No 01 Fall 2019 Solution & Discussion in the group MCD401 Camera basics, principles and practices
1 hour ago
+ M.Tariq Malik replied to Waseem Aziz's discussion 1st Assignment PROJECT MANAGEMENT (MGMT627) required Solution in the group MGMT627 Project Management
1 hour ago
abid ali replied to Ikra butt's discussion CS301-Data Structure Assignment No 1 Solution 2019 in the group CS301 Data Structures
1 hour ago
+ M.Tariq Malik replied to + M.Tariq Malik's discussion MGT402 Cost & Management Accounting Assignment No 01 Fall 2019 Solution & Discussion in the group MGT402 Cost & Management Accounting
1 hour ago
+ M.Tariq Malik replied to + M.Tariq Malik's discussion MCM101 Assignment No 01 Fall 2019 Solution & Discussion Due Date: 20-11-2019 in the group MCM101 Introduction to Mass Communication
1 hour ago
+ M.Tariq Malik liked + M.Tariq Malik's discussion MCM101 Assignment No 01 Fall 2019 Solution & Discussion Due Date: 20-11-2019
1 hour ago

© 2019   Created by + M.Tariq Malik.   Powered by

Promote Us  |  Report an Issue  |  Privacy Policy  |  Terms of Service