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MCM301-Communication Skills Lecture No: 5“Communication Destination: ” Problems Discussions and Solutions Fall 2013

Lecture outlines:

Communication Destination:

Internal Communication:

External Communication:

Benefit of Communication:

1. Conflict resolution:

2. Motivation:

3. Problem solving:

4. Public relations:

Positive Image:

Cost Reduction:

Employees Morale:

Essential for Employee Productivity:

Misconceptions about Communication:

Communication solves all problems:

Communication breakdowns:

Meanings are in words:

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