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Quiz # 04

Communication Skills

(MCM301)

 

Dear Students!

This is to inform that Quiz # 04 will be opened on Feb 18, 2016 and last date to attempt quiz will be Feb 19, 2016.

 

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Replies to This Discussion

Covering video lectures 33 till 40.

All student share your quiz

ITS MINE QUIZ

BC110403130 : Naseer Ahmed

Quiz Start Time: 07:46 PM
Time Left 33
sec(s)
Question # 1 of 10 ( Start time: 07:46:41 PM ) Total Marks: 1
All of the following are the qualities of effective claim letters EXCEPT:
Select correct option

An effective claim letter contains you attitude material.++++++++++++

An effective claim letter presents all the facts pertinent to the situation.

An effective claim letter contains threat.

An effective claim letter makes a definite request.
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BC110403130 : Naseer Ahmed

Quiz Start Time: 07:46 PM
Time Left 56
sec(s)
Question # 3 of 10 ( Start time: 07:49:27 PM ) Total Marks: 1
The letter of decline must be:
Select correct option

Straight

Courteous++++++++++++++

Callous

Unsympathetic

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BC110403130 : Naseer Ahmed

Quiz Start Time: 07:46 PM
Time Left 50
sec(s)
Question # 4 of 10 ( Start time: 07:50:12 PM ) Total Marks: 1
Like all routine messages, routine requests have all of the following EXCEPT:
Select correct option

An opening

A body

A close

A center+++++++++++

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BC110403130 : Naseer Ahmed

Quiz Start Time: 07:46 PM
Time Left 62
sec(s)
Question # 5 of 10 ( Start time: 07:51:02 PM ) Total Marks: 1
With the use of which of the following, we reason from a generalization to a specific conclusion?
Select correct option

Analogy

Logic

Induction

Deduction++++++++++++

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BC110403130 : Naseer Ahmed

Quiz Start Time: 07:46 PM
Time Left 34
sec(s)
Question # 7 of 10 ( Start time: 07:53:59 PM ) Total Marks: 1
Which of the following method is the best approach for refusing a claim?
Select correct option

Direct method

Callous method

Straight method

Indirect method+++++++++++++

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BC110403130 : Naseer Ahmed

Quiz Start Time: 07:46 PM
Time Left 64
sec(s)
Question # 8 of 10 ( Start time: 07:55:05 PM ) Total Marks: 1
Letters of invitation include:
Select correct option

Speaking invitations

Informal social invitation

Formal social invitations

All of the given options+++++++++++++

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BC110403130 : Naseer Ahmed

Quiz Start Time: 07:46 PM
Time Left 42
sec(s)
Question # 10 of 10 ( Start time: 07:57:26 PM ) Total Marks: 1
The courteous close of a direct request letter contains all of the following EXCEPT:
Select correct option

A specific request

Information about how you can be reached

An expression of appreciation or goodwill

Information about your city++++++++++

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Thanks

 naseer ahmed thanks for sharing 

Question # 1 of 10 ( Start time: 07:46:41 PM ) Total Marks: 1
All of the following are the qualities of effective claim letters EXCEPT:
Select correct option

An effective claim letter contains threat.  correct option (pg. 143)

Thanks Naseer Ahmed,

Regards,

Q2 Which of the following methods cannot be used to capture attention in the opening paragraph of a persuasive message?
ANS
Use of color
Use of receiver's name
Use of conjunction
Use of an interjection

Q9 In a well written disappointing newsletter, all of the following points are kept in mind, except:
ANS

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