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Discussion Question:


How to effectively convey disappointing news in a letter


In your professional life, you will face a variety of situations when you will have to write a letter to convey any disappointing news to your reader. In such situations, your success will depend on how effectively you communicate the refusal in an inoffensive way.


Read the below given scenario carefully and critically evaluate the poorly written body of the letter. The letter body is not effectively communicating the negative or bad news. Identify why it is not the effective way to communicate bad news and discuss which approach and ways will be more effective to convey this bad news.




“A drama producer working in any famous TV channel receives an invitation for a workshop from XYZ University. This University arranges this workshop on drama production for its students of mass communication yearly and invites the same producer to deliver a special lecture on drama production. Unfortunately, producer is unable to attend the workshop this year due to his other professional commitments. Now he has to write a letter of refusal to that invitation”.


Letter Body:


Unfortunately, I would not be able to attend the workshop as I am occupied in my other professional commitments this year. I am engaged in some outdoor productions scheduled abroad for our TV play that is to be on aired by this month which is taking all my time. I express my regret for not being guest speaker at University’s upcoming workshop.




Important Instructions:


1.   Your discussion must be based on logical facts.

2.   The GDB will remain open for 2 working days/ 48 hours. (Change if more days are allowed)

3.   Do not copy or exchange your answer with other students.  Two identical / copied comments will be marked Zero (0) and may damage your grade in the course.

4.   Obnoxious or ignoble answer should be strictly avoided.

5.   Questions / queries related to the content of the GDB, which may be posted by the students on MDB or via e-mail, will not be replied till the due date of GDB is over.


Ø     For Detailed Instructions please see the GDB Announcement 

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Replies to This Discussion

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