Human Resource Management (MGT501)
Due Date: July 27, 2020
In a big chain of retail stores annual performance appraisal system is used as a base for determining the employee’s annual raise. Upper management has the authority to double the increment on an exceptional performance. One of the problems with the appraisal system is that it is more inclined towards subjectivity. A new sales manager joined the chain in December 2019 and annual performance appraisal of two supervisors one from grocery section and one from the toys section was due in April 2020. Due to lockdown in March 2020 the sales of grocery section were above targets and consequently, the supervisor from the grocery section got double increment on the recommendation of the manager.
Question: 01 (6 marks) Word limit 200 words
Question 1: Keeping in view, the possible raters’ error in performance appraisal, discuss the specific error that occurred in this scenario and how it could be handled? Justify your answer with solid arguments.
Question: 02 (4 marks) Word limit 100 words
Question 2: Each supervisor has a team consisting of 10 to 15 sales staff. While assessing “Quality of work” of team members, supervisors can choose one of the following categories.
Which of the appraisal tool is being used in that retail store and what is its disadvantage?
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Word limit is not followed
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I think errors in the given scenario are as follows
1 Double increment error
2 subjectivity error
3 Demand error
How errors could be handled
1 There should be single increment and and double increment.
2 There should be Objective judgement and not subject judgement.
3 It should not be based on demand rather it should be based on performance.
Question no 2
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Confusion. Too much confusion.
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