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UMAIR SID ……………………… SOLVED BY SID
MIDTERM EXAMINATION
Spring 2010
MGT501- Human Resource Management (Session - 2)
HRIS helps managers to perform which of the following functions more effectively &systematically?
► controlling functions ► planning functions ► Human resource functions
► Management functions
Technically HRIS is a/an:
► System software ► System hardware ► Database system ► Operating system
HRIS is used to facilitate the decisions related to:
► Overall organization ► Employment planning
► Sales forecasting ► Resource allocation
The major concern of the organizations during 1990s was:
► Productivity ► Efficiency ► Quality ► All of the given options
Which of the following is NOT a method of an external recruitment?
► Job advertisements ► Job postings ► Internship programs ► Job fairs
Controlling involves all EXCEPT:
► Goal attainment ► Corrective measures ► Standards achievement ► Employees motivation
Controlling is mandatory to:
► Small & medium enterprises ► Private organizations► All of the given options
► Large organizations
Effectiveness is the degree to which organizations’ products/services respond to:
► All of the given options ► Customer satisfaction ► Environmental needs
► Quality standard
Unofficial part of an organization formed on the basis of common interests is known as:
► Formal organization Informal organization ► Bureaucratic organization ► Virtual organization
According to Hawthorne Studies, which of the following work group influenced
productivity & employees' behavior?
► Formal ► Informal ► Reserved ► Ceremonial
Which of the following is categorized as the authority to give orders to subordinates?
► Functional ► Staff ► Operational ► Line
Which one of the following is NOT the benefit of making teams?
► Every member is mutually accountable within a team
► Teams enable organizations to better utilize employees' talents
► Teams create trust and a collaborative culture
► Teams always perform better than individuals in all situations
The process of pursuing an inclusive culture where newcomers feel welcomed by existing employees and everyone sees the value of his or her job, is termed as:
► Management of uniformity ► Variety management
► Managing stereotypes ► Diversity management
How often HR planning process is implemented within an organization?
► Continuously ► Annually ► Bi-annually ► Quarterly
As an HR manager you are going to conduct job analysis, which one of the following factor you should consider for its effectiveness?
► Ensure top management support ► Use a single source of information
► Conduct analysis for multiple jobs at once ► Review existing job documents
Which of the following skills are required most by the Top-level managers?
► Technical skills ► Interpersonal skills ► Conceptual skills ► All of the given options
Individual's behavior comprises of:
► Heritage ► Perception ► Emotions ► All of the given options
Organizations started giving more focus on the quality of work life (QWL) during:
► 1960-70 ► 1970-80 ► 1980-90 ► 1990-2000
Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others?
► Power ► Influence ► Authority ► Command
Which of the following information is NOT collected through observation method while conducting job analysis?
► Who is monitoring the task? ► What task has done?
► How task has done? ► How long a task has taken to complete?
Which of the following is a goal-directed summary of a person's experience, education and training developed for use in the selection process?
► Curriculum vitae ► Educational record ► Career goal ► Interview questioning
Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength?
► Cognitive aptitude test ► Job knowledge test
► Vocational interest test ► Psychomotor abilities test
In order to appoint a lecturer for management, the senior faculty asked Mr. Ali to deliver a sample lecture to one of the MBA batch. The evaluation form is provided to students to grade Mr. Ali as a competent teacher in terms of his communication & convincing abilities. What type of test is said to be conducted for the evaluation of Mr. Ali?
► Reliable test ► Content-valid test
► Face-valid test NT SURE ► Construct-valid test
During which stage of socialization, employees successfully internalize the organizational norms & beliefs?
► Pre-arrival stage ► Encounter stage►Metamorphosis stage►Post-retirement stage
Which of the following is considered as the last stage in the HRM/personnel development?
► Bureaucratic management ► Records and administration
► Regulative accountability ► Competitive advantage
Decentralization offers several benefits to the organizations. Which one of the following is/are considered benefit(s) of decentralization?
► Increased work schedule flexibility ► Increased pool of skilled workers
► Increased employees participation ► All of the given options
A human resource manager in a medium-sized manufacturing firm is responsible to
comply with the implementation of working conditions and health and safety of the
workers at the workplace according to the Factories Act 1934. Which of the following external factors prompted this action?
► Labor union► Management thought ► Work force diversity ► Government legislation
Ahmed, HR manager of Tri-Star Technologies is involved in human resource planning process. What sort of information can be obtained through supply and demand forecasts?
► overstaffing in sales department
► Shortage of machine operators in production department
► Estimates of changes in the external supply
► All of the given options
The corporate strategy of National Investment Bank was acquisition. What would be the associated human resource strategies in order to achieve this corporate strategy?
► Aggressive recruiting and hiring, rapidly rising wages, job creation, expanding training
and development
► Layoffs, wage reduction, productivity increases, job redesign, renegotiating labor
arrangement
► Specialized job creation, hiring of specialists, specialized training and development
► Selective layoffs, transfers/placement, job combinations, orientation and training,
managing cultural transition
The human resource manager of a large textile organization based in Faisalabad is unable to hire best people for her company because of a new restriction that no longer pays traveling cost to participate in job fairs of other cities. Therefore he is limited to college job fairs within the city. What one of the following recruiting constraints is most affecting her organization?
► Organizational image ► Internal organizational politics
► Government’s influence ► Costs
All of the following are advantages of internal recruiting except
► It is less costly than going outside to recruit
► Those chosen internally already know the organization
► It improves the probability of good selection
► It generate infighting among the rival candidates for promotion
For the post of CCR in a call center, candidate has passed the usual selection criteria- the employment test, interview and background checks. What should be the next step?
► To verify educational documents ► To pass screening interview
► To complete application blank ► To give him appointment letter
How does mentoring differ from the orientation?
► Mentoring is done when an employee is being prepared for jobs of greater responsibility.
Orientation is done when an employee first joins an organization
► Mentoring is done by the supervisor. Orientation is conducted by the peers
► Mentoring is done to familiarize employees with procedures. Orientation is guiding
employee in task completion
► There is no difference in mentoring and orientation
Why are training programs evaluated in the industry?
► Evaluation is required for junior training programs
► Employees have the right to comment on the training they receive
► Evaluation is a necessary component of establishing training effectiveness
► Organizations are legally bound to evaluate training programs
What measures should be taken at the pre-arrival stage of socialization?
Pre-arrival stage of socialization: In this socialization stage, employee aware or known the values and norms of this particular organization. Mean before entering in a company or organization he has to know about attitudes, values, norms which is called socialization.
Who are contingent workers? Discuss the significance of such workers for an organization.
SOLVED
Contingent workers:
Defiant ion:” workers or employee who are hired in a organization for temporary or for a short time called contingent workers”
Significance of such workers for an organization:
Easy to complete tasks:
Technically skilled:
Not required to give them High bounces:
May be Consultant:
Over all we can say this methodology may lead not poor or Garbage.
Question No: 37 ( Marks: 5 )
Being a human resource manager of a medium sized manufacturing organization how you will make sure that the recruitment program of your organization is non discriminatory? Discrimination: “Give equal opportunity to male and female and also no discriminate to other employee for color, race, etc.”
SOLVED
Discrimination: "make a difference between employee as base of Gender, race, colour,etc "
EEO: Giving equal opportunity to both man and women not discourage them at all. So EEO is base on a act which is made near 1964 and near ADA American disabilities act 1932. So the suppose I am manager of an organization and I have or require to identify that whether in my organization all Requirement are conducting Equally and non
discrimination basis at all. So we check and observers himself or hire a consultant
He may be look different aspects to it
Affirmative action:
EEO basis:
ADA Acts: Encourage ability and discourage non Qualified :
www.vu786.com Jumair sid J
MIDTERM EXAMINATION
MGT501- Human Resource Management (Session - 2)
Question No: 1 ( Marks: 1 ) - Please choose one
There-arrangement of organizational structure & change in organizational culture is accomplished during:
► Task analysis ► Organizational analysis ► Person analysis ►Management analysis
Decision regarding the delivery medium for training is made prior to which of the
following step?
► Evaluating the training program
► Designing the contents of training to be delivered
► Identifying whether the training is required or not
► Conducting need assessment to identify issues
Organization, where employees are provided with the opportunity to learn on continuous basis is known as:
► Formal ► Informal ► Bureaucratic ► Learning
Which of the following statement defines 'Socialization'?
► The formation of an attachment bond between an infant and its career
► The tendency of social theorists to explain everything in terms of social causes
► The process of becoming part of a society by learning its norms and values
► The historical process by which societies change from traditional to modern ones
The screening used to reduce absenteeism on the basis of medical problems and to establish a baseline for future health insurance claims, is:
► Physical examination ► Personality test ► Polygraph test ► Substance abuse
In order to appoint a lecturer for management, the senior faculty asked Mr. Ali to deliver a sample lecture to one of the MBA batch. The evaluation form is provided to students to grade Mr. Ali as a competent teacher in terms of his communication & convincing abilities. What type of test is said to be conducted for the evaluation of Mr. Ali?
► Reliable test ► Content-valid test ► Face-valid test ► Construct-valid test
What measure should be needed to ensure effective recruitment?
► Keep pool of large size to get best out of it
► Address personnel needs of applicants
► Meet economies of scale for an organization
► Clearly understand organizational goals
Which of the following identifies the minimum acceptable qualification that the incumbent must possess to perform a particular job successfully?
► Job analysis ► Job specification ► Job description ► Job evaluation
SWOT Analysis is a tool for:
► Determining the mission ► Dividing missions into goals
► Scanning the environment ► Monitoring frequent performances
People within a group who initiate the work, give new ideas and also collect information about the task, are actually performing:
► Information collector roles ► Task oriented roles ► Relationship oriented roles ► Individual roles
Individual's behavior comprises of:
► Heritage ► Perception ► Emotions ► All of the given options
Which of the following term is used to study the collective behavior of individuals within an organization?
► Organizational culture ► Organizational norms ► Organizational behavior
► Organizational rules
Which of the following skills are required most by the Top-level managers?
► Technical skills ► Interpersonal skills ► Conceptual skills
► All of the given options
Which of the following department of an organization perform the managerial function of matching organizational needs with the skills & abilities of the employees?
► Finance department ► Marketing department ► Production department ► Human Resource department
A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as:
► Planning ► Decentralization ► Restructuring ► Outsourcing
Which of the following aspect should be considered during task analysis, before conducting the training in an organization?
► Individuals who require training ► Shortcomings in existing technology
► Ineffective feedback system of organization ► Areas where training is required
As an HR manager you have collected and reviewed the information\data related to a particular job, while conducting the job analysis. What will be your next step in this situation?
► Maintaining and updating the jobs ► Identify objectives of job analysis
► Identify the job to be analyzed ► Draft job description & job specification
Which of the following step is MOST important in creating job-fit?
► An effective selection process ► Promotion and transfer of existing employees
► Training of employees ► Competitive compensation packages
Members of an effective team should be more:
► Extrovert ► Homogeneous ► Inflexible ► Introvert
________ team allows groups to meet without concern for space or time and enables
organizations to link workers together.
► Process ► Self-managed ► Virtual ► Cross-functional
Which one of the following is NOT the characteristic of a Virtual Team?
► Lack of nonverbal signals ► Limited social contact
► Increased social relationship ► Ability to overcome time and space constraints
_____________ is an attribute of work teams which results in a level of performance that is greater than the sum of the individual inputs.
► Synergy ► Enthusiasm ► Energy ► Initiative
Which is NOT a weakness of group decision-making?
► Group decisions are time-consuming
► Groups enhance creativity through diverse views
► Group members suffer from ambiguous responsibilities
► Groups can be dominated by one or a few members
Managers who are indulged in establishing policies & procedures are fall under which category?
► Staff ► Line ► Functional ► Operational
Which of the following term best represents the individuals who have interests in an
organization and influenced by it?
► Workforce ► Stakeholders ► Customers ► Stockholders
Who collects information from institutions & organizations outside their own, and facilitate the organizational personnels with that gathered information?
► Monitor ► Liaison ► Disseminator ► Figurehead
Being a Figurehead, manager has to perform which of the following role?
► Informational roles ► Decisional roles ► Interpersonal roles ► Sequential roles
How many levels of management are in a traditional organization?
► 5 ► 3 ► 8 ► 4
The ability to think about abstract & complex situations is refered to as:
► Mechanical skill ► Technical skill ► Interpersonal skill ► Conceptual skill
Controlling is mandatory to:
► Large organizations ► Small & medium enterprises
► All of the given options ► Private organizations
"Management" is concerned with the administration of:
► Human resource ► Financial resource ► Physical resource► All of the given
Aspecial form of recruitment that involves placing a student in a temporary job with no obligation either by the company to hire the student permanently or by the student to accept a permanent position with the firm following graduation, is known as:
► Cooperative work ► Student placement ► Internship program ► Student leasing
Which of the following terminology describes the legal legislation in which job applicant should not be rejected on the basis of discriminatory practices?
► Affirmative action ► Legal compliance ► Equal employment opportunity ► Stereotype
Ifthe workforce of an organization represents true proportion of the community sectors in all its job classifications, it represents the _____________________ of its affirmative action.
► Performance ► Gaps ► Effectiveness ► Discrepancies
Which of the following emerged when individuals realized the strength they could gain by joining together to negotiate with employers?
► Trade unions ► Human relation movement
► Employment legislations ► None of the given options
HR department became the main force behind all changes during:
► Mechanistic period ► Catalytic period ► Organistic period ► Strategic period
As a result of which of the following activity, HRIS is gaining popularity day by day?
► Generating organizational reports ► Managing resources effectively
► Retrieving timely information ► Handling bundles of data
Achievable & quality performance standards can be set with the help of accurate:
► Job analysis ► Job description ► Job specification ► Job evaluation
Organizational Behavior is a study of investigating the impact of:
► Employees' behavior in an organization ► Societal behavior on an organization
► Country's culture on an organization ► Country's economy on an organization
Which of the following is the main focus of Organizational Behavior?
► Society ► Stockholders ► People at work ► Union
Explain the following terms:
Personality Perception Attitude Values Ethics
ANSWER:
PERSONALITY: Personality is a combination of psychological traits that describes a person.
PERCEPTION: Perception is the mental process to pay attention selectively to some stimuli in
the environment.
ATTITUDE: Attitude comprises of feelings, beliefs and behaviors.
VALUES: Values are the basic conviction about what is right and wrong.
ETHICS: Ethics are the rules and principles that tell what is right and wrong.
J umair sid J
MGT501- Human Resource Management (Session - 5)
Question No: 1 ( Marks: 1 ) - Please choose one
Organizational Behavior is a study of investigating the impact of:
► Employees' behavior in an organization
► Societal behavior on an organization
► Country's culture on an organization
► Country's economy on an organization
Question No: 2 ( Marks: 1 ) - Please choose one
Which of the following term is used to identify, "what the job holder does"? "how it is done"? & "why it is done"?
► Job specification
► Job evaluation
► Job description
► Job title
Question No: 3 ( Marks: 1 ) - Please choose one
Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?
► Job title
► Job specification
► Job description
► Job evaluation
Question No: 4 ( Marks: 1 ) - Please choose one
Jobs are compensated on the basis of:
► Job analysis
► Job specification
► Job worth
► Job description
Question No: 5 ( Marks: 1 ) - Please choose one
_______________ is the main source of innovations.
► Upgraded technology
► Human mind
► Competitors' pressure
► Research & Development
Question No: 6 ( Marks: 1 ) - Please choose one
Which of the following HR function is the basic element of recruitment?
► Attract the job applicants for the particular post
► Select the best one among all applicants
► Train the people as per organizational requirements
► Fire the non-performing employees
Question No: 7 ( Marks: 1 ) - Please choose one
“A person is known by the company he/she keeps”; is well described by which of the term?
► Prejudice
► Stereotype
► Introversion
► Extroversion
Question No: 8 ( Marks: 1 ) - Please choose one
Terms "Interpersonal skills" and "Human skills" are used for:
► Two different skills
► Different managerial skills
► Operational skills
► Same managerial skills
Question No: 9 ( Marks: 1 ) - Please choose one
Which of the following abilities are categorized as the Technical skill of an individual?
► Judgment & creativity
► Analysis & communication
► Knowledge & proficiency
► Innovation & advancement
Question No: 10 ( Marks: 1 ) - Please choose one
The intellectual & mechanical process used by an organization to transform inputs into outputs is termed as:
► Task
► People
► Structure
► Technology
Question No: 11 ( Marks: 1 ) - Please choose one
Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine?
► Staff
► Functional
► Line
► Implied
Question No: 12 ( Marks: 1 ) - Please choose one
Which one of the following is NOT the benefit of making teams?
► Every member is mutually accountable within a team
► Teams enable organizations to better utilize employees' talents
► Teams create trust and a collaborative culture
► Teams always perform better than individuals in all situations
Question No: 13 ( Marks: 1 ) - Please choose one
Which one of the following is NOT the characteristic of a Virtual Team?
► Lack of nonverbal signals
► Limited social contact
► Increased social relationship
► Ability to overcome time and space constraints
Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following functions of HRM deals with 'Collective Bargaining'?
► Staffing
► Forcasting
► Employee-assistance management
► Employee-relations management
Question No: 15 ( Marks: 1 ) - Please choose one
'There is no need to make any new appointment'; therefore, the organization has transfered Mr. Azam to another branch. This step of the organization is taken to:
► Increase the labor supply than demand
► Maintain the balance of labor supply and demand
► Decrease the labor supply than demand
► Devastate the balance of labor supply and demand
Question No: 16 ( Marks: 1 ) - Please choose one
A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as:
► Hereditary testing
► Gene testing
► Instinct testing
► Genetic testing
Question No: 17 ( Marks: 1 ) - Please choose one
Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job?
► In-basket technique
► Role playing
► Interview simulations
► Case study
Question No: 18 ( Marks: 1 ) - Please choose one
According to which of the following interview type, several applicants are being interviewed by one or more company representatives?
► One-to-one interview
► Panel interview
► Group interview
► Stress interview
Question No: 19 ( Marks: 1 ) - Please choose one
'Material wastage has increased to greater extent due to using outdated machinery'. This issue can be resolved by:
► Train machine operators regarding its operations
► Replacing the existing machinery with the new one
► Using new raw material in production
► No action is required as it is not a noticeable issue
Question No: 20 ( Marks: 1 ) - Please choose one
Previous company records & customer satisfaction surveys may serve as a source for:
► Cultivating learning culture within the organization
► Determining deficiencies that require training
► Developing career development plans for employees
► Identifying training outcomes through evaluation
Question No: 21 ( Marks: 1 ) - Please choose one
Evaluation of training program is conducted:
► At the initial stage while design a training
► Prior to need assessment phase
► Parallel to design a training content
► At the last stage of training
Question No: 22 ( Marks: 1 ) - Please choose one
HR managers play vital role in:
► Setting production targets
► Formulating strategies
► Publishing financial statements
► Preparing reports for shareholders
Question No: 23 ( Marks: 1 ) - Please choose one
Which of the following are the groups of social nature that are formed around friendship and common interests?
► Formal
► Structured
► Informal
► Unstructured
Question No: 24 ( Marks: 1 ) - Please choose one
Initially the personnel department was only involved in:
► Recruitment & selection
► Compensation & benefits
► Training & development
► Scheduling vacations
Question No: 25 ( Marks: 1 ) - Please choose one
'Career counseling' is part of which of the following functions of HRM?
► Compensation & benefits
► Planning & selection
► Training & development
► Maintainence of HRIS
Question No: 26 ( Marks: 1 ) - Please choose one
'Fair employment legislation' is applicable to which of the following?
► Collective bargaining
► Planning & selection
► Training & development
► Grapevine network
Question No: 27 ( Marks: 1 ) - Please choose one
Which one of the following is NOT included in 'Training and Development'?
► Orientation
► Career development
► Employee education
► Recruitment
Question No: 28 ( Marks: 1 ) - Please choose one
Jamal Enterprises' top management refused to consider its female marketing manager for the post of Vice President. This action of the company is representing which of the following?
► Gender discrimination
► Legal consideration
► Reverse discrimination
► Glass ceiling effect
Question No: 29 ( Marks: 1 ) - Please choose one
The process of discovering potential candidates for actual or anticipated organizational vacancies is known as:
► HR planning
► Job analysis
► Recruitment
► Selection
Question No: 30 ( Marks: 1 ) - Please choose one
The hiring process comprises which of the following steps?
► Selection, Recruitment & performance appraisals
► Recruitment, Selection & Socialization
► Selection, Orientation & Development
► Job analysis, Selection & Training
Question No: 31 ( Marks: 1 ) - Please choose one
Which of the following defines the process of 'Recruitment'?
► Forecasting the demand of human resources
► Forecasting the supply of human resources
► Discovering potential job candidates for a particular position
► Making a “hire” or “no hire” decisions
Question No: 32 ( Marks: 1 ) - Please choose one
The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as:
► Application ratio
► Recruitment ratio
► Selection ratio
► Employment ratio
Question No: 33 ( Marks: 1 ) - Please choose one
The extent to which an employment selection test provides consistent results is known as:
► Reliability
► Dependability
► Consistency
► Trustworthiness
Question No: 34 ( Marks: 1 ) - Please choose one
Which of the following test indicates the person’s inclination towards a particular occupation that provides satisfaction to that individual?
► Vocational interest test
► Cognitive aptitude test
► Personality test
► Psychomotor abilities test
Question No: 35 ( Marks: 1 ) - Please choose one
All of the following areas are covered in an employee orientation program, EXCEPT:
► Organizational history
► Employee benefits
► Organizational issues
► Organizational politics
Question No: 36 ( Marks: 1 ) - Please choose one
Which of the following term reflects the process of preparing organizational people according to the future needs?
► Learning
► Training
► Development
► Need analysis
Question No: 37 ( Marks: 1 ) - Please choose one
Which of the following term best represents the individuals who have interests in an organization and are influenced by it?
► Workforce
► Stakeholders
► Customers
► Stockholders
Question No: 38 ( Marks: 1 ) - Please choose one
Mr. Ahmed was working as a computer operator, but he was unable to work in Ms Excel with the required speed. Due to this reason management has forcefully retired him & appointed a new person to replace him, the company is said to be indulged in:
► Rightsizing
► Affirmative action
► Downsizing
► Discrimination
Question No: 39 ( Marks: 1 ) - Please choose one
“Self-motivated & result oriented individuals with sound knowledge of combined cycle gas turbine power plant operations and practical experience of mechanical, electrical and I&C maintenance of plant.”
This section of job advertisement represents which of the given term?
► Job analysis
► Job description
► Job specification
► Job evaluation
Question No: 40 ( Marks: 1 ) - Please choose one
Which of the following statement represents "effectiveness"?
► Achieve most output in less time
► Achieve mass production
► Achieve most output with least input
► Achieve organizational goals
Question No: 41 ( Marks: 10 )
How hesitation among newly hired employees can be eliminated through socialization within an organization?
Socialization: In order to reduce the anxiety that new employees may experience, attempts should be made
to integrate the person into the informal organization.
HRM department can conduct the orientation in order to socialize
the newly hired employees with the working environment of the organization. HRM plays
a major role in new employee orientation-the role of coordination, which ensures that the
appropriate components are in place. In addition HRM also serves as a participant in
program. As job offers are made and accepted, HRM should instruct the new employee
when to report to work. However, before the employee formally arrives, HRM must be
prepared to handle some of the more routine needs of these individuals.
MIDTERM EXAMINATION
Fall 2008
MGT501- Human Resource Management (Session - 2)
The re-arrangement of organizational structure & change in organizational culture is accomplished during:
►Task analysis ►Organizational analysis ► Person analysis ► Management analysis
Decision regarding the delivery medium for training is made prior to which of the following step?
► Evaluating the training program ►Designing the contents of training to be delivered► Identifying whether the training is required or not
► Conducting need assessment to identify issues
Organization, where employees are provided with the opportunity to learn on continuous basis is known as:
► Formal ► Informal ► Bureaucratic ► Learning
Which of the following statement defines 'Socialization'?
► The formation of an attachment bond between an infant and its career
► The tendency of social theorists to explain everything in terms of social causes
► The process of becoming part of a society by learning its norms and values
► The historical process by which societies change from traditional to modern ones
The screening used to reduce absenteeism on the basis of medical problems and to establish a baseline for future health insurance claims, is:
► Physical examination ► Personality test ► Polygraph test► Substance abuse
In order to appoint a lecturer for management, the senior faculty asked Mr. Ali to deliver a sample lecture to one of the MBA batch. The evaluation form is provided to students to grade Mr. Ali as a competent teacher in terms of his communication & convincing abilities. What type of test is said to be conducted for the evaluation of Mr. Ali?
► Reliable test ► Content-valid test ► Face-valid test ► Construct-valid test
What measure should be needed to ensure effective recruitment?
► Keep pool of large size to get best out of it► Address personnel needs of applicants
► Meet economies of scale for an organization► Clearly understand organizational goals
Which of the following identifies the minimum acceptable qualification that the incumbent must possess to perform a particular job successfully?
► Job analysis ► Job specification ► Job description ► Job evaluation
SWOT Analysis is a tool for:
► Determining the mission ► Dividing missions into goals
► Scanning the environment ► Monitoring frequent performances
People within a group who initiate the work, give new ideas and also collect information about the task, are actually performing:
► Information collector roles ► Task oriented roles
► Relationship oriented roles ► Individual roles
Individual's behavior comprises of:
► Heritage ► Perception ► Emotions ► All of the given options
Which of the following term is used to study the collective behavior of individuals within an organization?
► Organizational culture ► Organizational norms
► Organizational behavior ► Organizational rules
Which of the following skills are required most by the Top-level managers?
► Technical skills ► Interpersonal skills ► Conceptual skills► All of the given
Which of the following department of an organization perform the managerial function of matching organizational needs with the skills & abilities of the employees?
► Finance department ► Marketing department ► Production department
► Human Resource department
A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as:
► Planning ► Decentralization ► Restructuring ► Outsourcing
Which of the following aspect should be considered during task analysis, before conducting the training in an organization?
► Individuals who require training ► Shortcomings in existing technology
► Ineffective feedback system of organization ► Areas where training is required
As an HR manager you have collected and reviewed the information\data related to a particular job, while conducting the job analysis. What will be your next step in this situation?
► Maintaining and updating the jobs ► Identify objectives of job analysis
► Identify the job to be analyzed ► Draft job description & job specification
Which of the following step is MOST important in creating job-fit?
► An effective selection process ► Promotion and transfer of existing employees
► Training of employees ► Competitive compensation packages
Members of an effective team should be more:
► Extrovert ► Homogeneous ► Inflexible ► Introvert
________ team allows groups to meet without concern for space or time and enables organizations to link workers together.
► Process ► Self-managed ► Virtual ► Cross-functional
Which one of the following is NOT the characteristic of a Virtual Team?
► Lack of nonverbal signals ► Limited social contact
► Increased social relationship ► Ability to overcome time and space constraints
_____________ is an attribute of work teams which results in a level of performance that is greater than the sum of the individual inputs.
► Synergy ► Enthusiasm ► Energy ► Initiative
Which is NOT a weakness of group decision-making?
► Group decisions are time-consuming
► Groups enhance creativity through diverse views
► Group members suffer from ambiguous responsibilities
► Groups can be dominated by one or a few members
Managers who are indulged in establishing policies & procedures are fall under which category?
► Staff ► Line ► Functional ► Operational
Which of the following term best represents the individuals who have interests in an organization and influenced by it?
► Workforce ► Stakeholders ► Customers ► Stockholders
Who collects information from institutions & organizations outside their own, and facilitate the organizational personnels with that gathered information?
► Monitor ► Liaison ► Disseminator ► Figurehead
Being a Figurehead, manager has to perform which of the following role?
► Informational roles ► Decisional roles ► Interpersonal roles ► Sequential roles
How many levels of management are in a traditional organization?
► 5 ► 3 ► 8 ► 4
The ability to think about abstract & complex situations is refered to as:
► Mechanical skill ► Technical skill ► Interpersonal skill ► Conceptual skill
Controlling is mandatory to:
► Large organizations ► Small & medium enterprises ► All of the given options ► Private organizations
"Management" is concerned with the administration of:
► Human resource ► Financial resource ► Physical resource►All of the given
A special form of recruitment that involves placing a student in a temporary job with no obligation either by the company to hire the student permanently or by the student to accept a permanent position with the firm following graduation, is known as:
► Cooperative work ► Student placement ► Internship program ► Student leasing
Which of the following terminology describes the legal legislation in which job applicant should not be rejected on the basis of discriminatory practices?
► Affirmative action ► Legal compliance ► Equal employment opportunity
► Stereotype
If the workforce of an organization represents true proportion of the community sectors in all its job classifications, it represents the _____________________ of its affirmative action.
► Performance ► Gaps ► Effectiveness ► Discrepancies
Which of the following emerged when individuals realized the strength they could gain by joining together to negotiate with employers?
► Trade unions ► Human relation movement► Employment legislations ►None of
HR department became the main force behind all changes during:
► Mechanistic period ► Catalytic period► Organistic period ► Strategic period
As a result of which of the following activity, HRIS is gaining popularity day by day?
► Generating organizational reports ► Managing resources effectively
► Retrieving timely information ► Handling bundles of data
Achievable & quality performance standards can be set with the help of accurate:
► Job analysis ► Job description ► Job specification ► Job evaluation
Organizational Behavior is a study of investigating the impact of:
► Employees' behavior in an organization ► Societal behavior on an organization
► Country's culture on an organization ► Country's economy on an organization
Which of the following is the main focus of Organizational Behavior?
► Society ► Stockholders ► People at work ► Union
J Solved by umair sid J
MGT501- Human Resource Management (Session - 5)
Organizational Behavior is a study of investigating the impact of:
► Employees' behavior in an organization
► Societal behavior on an organization
► Country's culture on an organization
► Country's economy on an organization
Which of the following term is used to identify, "what the job holder does"? "how it is done"? & "why it is done"?
► Job specification ► Job evaluation ► Job description ► Job title
Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?
► Job title ► Job specification ► Job description ► Job evaluation
Jobs are compensated on the basis of:
► Job analysis ► Job specification ► Job worth ► Job description
_______________ is the main source of innovations.
► Upgraded technology ► Human mind
► Competitors' pressure ► Research & Development
Which of the following HR function is the basic element of recruitment?
► Attract the job applicants for the particular post
► Select the best one among all applicants
► Train the people as per organizational requirements
► Fire the non-performing employees
“A person is known by the company he/she keeps”; is well described by which of the term?
► Prejudice ► Stereotype ► Introversion ► Extroversion
Terms "Interpersonal skills" and "Human skills" are used for:
► Two different skills ► Different managerial skills
► Operational skills ► Same managerial skills
Which of the following abilities are categorized as the Technical skill of an individual?
► Judgment & creativity ► Analysis & communication
► Knowledge & proficiency ► Innovation & advancement
The intellectual & mechanical process used by an organization to transform inputs into outputs is termed as:
► Task ► People ► Structure ► Technology
Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine?
► Staff ► Functional ► Line ► Implied
Which one of the following is NOT the benefit of making teams?
► Every member is mutually accountable within a team
► Teams enable organizations to better utilize employees' talents
► Teams create trust and a collaborative culture
► Teams always perform better than individuals in all situations
Which one of the following is NOT the characteristic of a Virtual Team?
► Lack of nonverbal signals ► Limited social contact
► Increased social relationship
► Ability to overcome time and space constraints
Which of the following functions of HRM deals with 'Collective Bargaining'?
► Staffing ► Forcasting
► Employee-assistance management
► Employee-relations management
'There is no need to make any new appointment'; therefore, the organization has transfered Mr. Azam to another branch. This step of the organization is taken to:
► Increase the labor supply than demand
► Maintain the balance of labor supply and demand
► Decrease the labor supply than demand
► Devastate the balance of labor supply and demand
A test conducted to ensure the biological fitness of an individual by identifying the presence of any inherited diseases like diabetese, heart diseases, neurological disorders etc, is termed as:
► Hereditary testing ► Gene testing ► Instinct testing ► Genetic testing
Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job?
► In-basket technique ► Role playing ► Interview simulations► Case study
According to which of the following interview type, several applicants are being interviewed by one or more company representatives?
► One-to-one interview► Panel interview ► Group interview►Stress interview
Question No: 19 ( Marks: 1 ) - Please choose one
'Material wastage has increased to greater extent due to using outdated machinery'. This issue can be resolved by:
► Train machine operators regarding its operations
► Replacing the existing machinery with the new one
► Using new raw material in production
► No action is required as it is not a noticeable issue
Previous company records & customer satisfaction surveys may serve as a source for:
► Cultivating learning culture within the organization
► Determining deficiencies that require training
► Developing career development plans for employees
► Identifying training outcomes through evaluation
Evaluation of training program is conducted:
► At the initial stage while design a training ►Prior to need assessment phase
► Parallel to design a training content ► At the last stage of training
HR managers play vital role in:
► Setting production targets ► Formulating strategies
► Publishing financial statements ► Preparing reports for shareholders
Which of the following are the groups of social nature that are formed around friendship and common interests?
► Formal ► Structured ► Informal ► Unstructured
Initially the personnel department was only involved in:
► Recruitment & selection ► Compensation & benefits
► Training & development ► Scheduling vacations
'Career counseling' is part of which of the following functions of HRM?
► Compensation & benefits ► Planning & selection
► Training & development ► Maintainence of HRIS
'Fair employment legislation' is applicable to which of the following?
► Collective bargaining ► Planning & selection
► Training & development ► Grapevine network
Which one of the following is NOT included in 'Training and Development'?
► Orientation ► Career development ► Employee education ► Recruitment
Jamal Enterprises' top management refused to consider its female marketing manager for the post of Vice President. This action of the company is representing which of the following?
► Gender discrimination ► Legal consideration
► Reverse discrimination ► Glass ceiling effect
The process of discovering potential candidates for actual or anticipated organizational vacancies is known as:
► HR planning ► Job analysis ► Recruitment ► Selection
The hiring process comprises which of the following steps?
► Selection, Recruitment & performance appraisals
► Recruitment, Selection & Socialization
► Selection, Orientation & Development
► Job analysis, Selection & Training
Which of the following defines the process of 'Recruitment'?
► Forecasting the demand of human resources
► Forecasting the supply of human resources
► Discovering potential job candidates for a particular position
► Making a “hire” or “no hire” decisions
The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as:
► Application ratio ► Recruitment ratio ► Selection ratio ► Employment ratio
The extent to which an employment selection test provides consistent results is known as:
► Reliability ► Dependability ► Consistency► Trustworthiness
Which of the following test indicates the person’s inclination towards a particular occupation that provides satisfaction to that individual?
► Vocational interest test ► Cognitive aptitude test
► Personality test ► Psychomotor abilities test
All of the following areas are covered in an employee orientation program, EXCEPT:
► Organizational history ► Employee benefits
► Organizational issues ► Organizational politics
Which of the following term reflects the process of preparing organizational people according to the future needs?
► Learning ► Training ► Development ► Need analysis
Which of the following term best represents the individuals who have interests in an organization and are influenced by it?
► Workforce ► Stakeholders ► Customers ► Stockholders
Mr. Ahmed was working as a computer operator, but he was unable to work in Ms Excel with the required speed. Due to this reason management has forcefully retired him & appointed a new person to replace him, the company is said to be indulged in:
► Rightsizing ► Affirmative action ► Downsizing ► Discrimination
“Self-motivated & result oriented individuals with sound knowledge of combined cycle gas turbine power plant operations and practical experience of mechanical, electrical and I&C maintenance of plant.”
This section of job advertisement represents which of the given term?
► Job analysis ► Job description ► Job specification ► Job evaluation
Which of the following statement represents "effectiveness"?
► Achieve most output in less time ► Achieve mass production
► Achieve most output with least input ► Achieve organizational goals
How hesitation among newly hired employees can be eliminated through socialization within an organization?
Socialization: In order to reduce the anxiety that new employees may experience, attempts should be made
to integrate the person into the informal organization.
HRM department can conduct the orientation in order to socialize
the newly hired employees with the working environment of the organization. HRM plays
a major role in new employee orientation-the role of coordination, which ensures that the
appropriate components are in place. In addition HRM also serves as a participant in
program. As job offers are made and accepted, HRM should instruct the new employee
when to report to work. However, before the employee formally arrives, HRM must be
prepared to handle some of the more routine needs of these individuals.
J Solved by umair sid J
MGT501- Human Resource Management
Which of the following defines the levels of authority to perform the assigned tasks?
►Labor union►Competitor's threat► Organizational structure Pressure group
The actions of people at work place are studied under which of the following discipline?
► Psychology ► Organizational behavior ► Sociology ► Anthropology
Job specification is a statement that represents:
► Required skills ► Specific qualification
► Personality traits ► All of the given options
'Job specification' is said to be an outcome of which of the given term?
► Job analysis ► Job title ► Job evaluation ► Job worth
Jobs are compensated on the basis of:
► Job analysis ► Job specification ► Job worth ► Job description
Which of the following is served as criteria for declaring a particular job as worth-full?
► Physical motion ►Significance of task ►Mental stress►Long working hours
The thorough & detailed study regarding jobs within an organization is termed as:
► Job analysis ► Job description ► Job specification ► Job evaluation
The three most important job-related attitudes are:
► Job involvement, organizational commitment and job enrichment
► Job satisfaction, job orientation and organizational commitment
► Job satisfaction, job involvement and organizational commitment
► Job satisfaction, job enlargement and organizational behavior
Which of the following term describes the unique combination of psychological traits that describes a person’s behaviors?
► Perception ► Personality ► Attitude ► Ability
Successful managers are:
► Efficient & effective ► Goal achievers►Strict to employees ►Policy makers
Which of the following is an online recruitment method engaged in by a single employer or group of employers to attract a large number of applicants?
► Job fairs ► Recent grads ► Internship programs ► Recruiting sites
Which of the given statement reflects the Relationship between HRM & Management?
► Both are same ► Management is one aspect of HRM
► HRM is one aspect of Management ► No relationship exists
Which of the following HR function is the basic element of recruitment?
► Attract the job applicants for the particular post
► Select the best one among all applicants
► Train the people as per organizational requirements
► Fire the non-performing employees
Entrepreneurs are said to perform the:
► Interpersonal role► Informational role► Supportive role ►Decisional role
The intellectual & mechanical process used by an organization to transform inputs into outputs is termed as:
► Task ► People ► Structure ► Technology
Which of the following approach emphasizes the effect of psychological & social factors on employees’ performance?
► Scientific approach ► Rational approach
► Human relations approach ► Systematic approach
Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine?
► Staff ► Functional ► Line ► Implied
Which one of the following is NOT the advantage of Workforce Diversity?
► Increased creativity and flexibility ► Decreased problem-solving skill
► Multiple perspectives ► Greater openness to new ideas
The best hiring occurs when the goals of which of the following should consistent to each other?
► HR managers, Finance managers ► Head office, Branch
► Organization, Individual ► Lower managers, Top managers
Which of the following method includes the exchange of information between organizational member & the applicant through a goal-oriented conversation?
► Counseling simulations ► Vocational interest test
► Role playing ► Employment interview
The process by which people acquire skills & abilities required to perform jobs at hand, is known as:
► Learning ► Training ► Development ► Need analysis
Which of the following department is responsible for handling safety & health issues of employees?
► HR department ► Procurement department
► Finance department ► Marketing department
Organizations started giving more focus on the quality of work life (QWL) during:
► 1960-70 ► 1970-80 ► 1980-90 ► 1990-2000
Which of the following is a forecasting technique that involves experimenting a real-world situation through a mathematical model?
► Simulation ► Modeling ► Mock-up ► Replication
Which of the following information is NOT collected through observation method while conducting job analysis?
► Who is monitoring the task? ► What task has done?
► How task has done? ► How long a task has taken to complete?
Which of the following is a process of attracting individuals on timely basis, in sufficient numbers and with appropriate qualifications, to apply for jobs with an organization?
► Selection ► Recruitment ► Staffing ► Enrollment
Which of the following method is used to inform employees about the company's job openings?
► Job publishing ► Job declaration ► Job posting ► Job listing
Which of the following is a test validation method that determines whether a test measures certain traits that are important in performing a job or not?
► Concept validity ► Criterion validity ► Construct validity ► Content validity
During which of the following interview, an interviewer asks probing and open-ended questions?
► Structured interview ► Unstructured interview
► Formal interview ► Planned interview
Which of the following source can be used to ensure the authentication of the information provided by the job applicant?
► Reference check ► Criminal record ► Application form ► Credit history
All of the following areas are covered in an employee orientation program, EXCEPT:
► Organizational history ► Employee benefits
► Organizational issues ► Organizational politics
Which of the following department of an organization performs the managerial function of matching organizational needs with the skills & abilities of the employees?
► Finance department ► Marketing department
► Production department ► Human Resource department
Which of the following term best represents the individuals who have interests in an organization and are influenced by it?
► Workforce ► Stakeholders ► Customers ► Stockholders
Which of the following component of attitude represents a person’s opinions, knowledge, and information?
► Affective component ► Cognitive component
► Behavioral component ► Objective component
The mental process to interpret environment as per one's own understanding is known as:
► Perception ► Personality ► Attitude ► Ability
Which of the following act represents a situation in which employment decisions are NOT affected by illegal discrimination?
► Fair employment ► Legal compliance
► Litigation process ► Affirmative action
If in a country women advocates are not encouraged to be appointed as high court judges; which of the following constraint applies in this situation?
► Grievance practices ► Equal employment opportunity
► Glass ceiling effect ► Reverse discrimination
Read carefully the following section of job advertisement.
ü “Management, both technical & administrative affairs.
ü Promotion of marine R&D activities for the purpose of protection/preservation of marine environment.
ü Exploration & management of marine research & development within the marine zone of Pakistan."
This section of job advertisement represents which of the following term?
► Job analysis ► Job description ► Job specification ► Job summary
'Job description' provides which of the following information?
►Defined job activities & responsibilities
►Set of KSA required to perform a job
►Level of experience mandatory for a particular job
►Individual’s general attitude that affects the job performance
Which of the following statement represents "effectiveness"?
►Achieve most output in less time ►Achieve mass production
►Achieve most output with least input ►Achieve organizational goals
There are several sources that can identify the training needs. List & explain any five of such sources.
Thank You....Good Work.....
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Yahan pay kafi aisay questions hain jin k wrong answers hain.
2 question ka answer wrong ha
Thank You........Very Much.......
Waqar Ahmed Welcome
ya Attachments bhee so corrupts hain ...
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