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Spring%202021_MGT502_1.pdfObjective: Students will learn about Negotiation and its approaches Learning Outcomes:
After attempting this assignment, the students will be able to:

Understand the use of negotiation in conflict.

Distinguish between different approaches to Negotiation

The Premise:

World Creator is one of the leading furniture brands in the country. They are facing
interdepartmental conflicts for the last few months. The Finance and HR departments have a
conflict because of the budget allocation. It has affected inter-departmental communication and
overall productivity. The Finance department wants to keep costs low for employees’ engagement
initiatives. On the contrary, the HR head is planning to demand a large budget for the engagement
of the workforce. This issue is emerging in the organization and the CEO takes notice to resolve
the issue. He appoints the senior authority to overcome the issue.
Being an operational manager, the company appoints Mr. Omar as a negotiator to solve the
issue. Both low cost and employee engagement are equally important for the organization, but no
one is agreeing on the ultimate solution. Mr. Omar selects two senior members from each
department and forms a committee. They work together to reach a mutual agreement acceptable for
both parties. They make a list of cost-effective techniques and creative initiatives that can increase
engagement. After making the list, they reach a mutually beneficial option that is acceptable for
both. This solution bridges their differences and they are working together to build a long-term

After analyzing the above case,

1. Identify, which approach of negotiation is used by Mr. Omar to reach a mutually
beneficial solution. (2 marks)
2. Give at least four benefits of that approach as per the scenario. (4*2 marks)

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