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The case:

Sorbet pvt Ltd is an integrated engineering services and manufacturing company operating in Pakistan and Middle East. Company’s unique strengths enabled them to provide integrated package of services encompassing engineering, procurement, manufacturing, construction, and commissioning & maintenance projects. The organizational chart shows a typical structure in a commercial organization. Sorbet functional areas include accounts, projects, marketing, human resources (HR), information systems (IS) and operations. Like other functional areas, the accounts department has three layers of management e.g. a director, a manager and three assistants. The accounts manager, therefore, has a span of control of three as he directly supervises three assistants.

 

Sorbet is currently facing the communication problem in its employees as it takes a long time for information to pass up and down the chain of command. Structure of organization enables top management to have a tight control over its subordinates. Those at the top of the management layer have more authority than those at lower end. Everybody in the organization knows their place in the organization and has clear roles and responsibilities.

 

Point to ponder:

Is the existing organization's structure appropriate? If not, suggest appropriate organizational structure that management can design. Give logical reasoning to support your answer.

Marks=20

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