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GDB NO.2 PRODUCTION/OPERATIONS MANAGEMENT (MGT613) Starting Date Friday, July 04, 2014 Closing Date Thursday, July 10, 2014




The Federal Government of Pakistan has introduced the laptop scheme for the university level student across the country. Under this scheme 100,000 laptops will be distributed among the students. The term was also included in the agreement that the contract winners will set up an assembly line in Pakistan. Hair Electronics has won the contract and will supply the laptops to the government. For setting up an assembly line the company requires the land, appropriate equipment and skilled labor. You are hired as senior manager production/operations and given the responsibility of managing the complete production line. The company has to provide the given quantity of laptops with in due date. The in time delivery of quality products will lead the company for future agreements.

Which quality and service standards you will incorporate for the timely delivery of quality products to the government. Mention the service and quality standards and also tell which one you will prefer and why?

Note: Your answer should be short and it can be in bullet form. Copying or cheating any part of your answer from any source or from each other will be awarded “Zero” marks. You have to mention your own type of business and quality standards for that specific type of business.

Important Instructions:

  • The GDB will open and close on above specified date and time. Please note that no grace day or extra time will be given for posting comments on GDB.
  • Use the font style “Times New Roman” and font size “12”.
  • Your answer should be relevant to the topic i.e. clear and concise.
  • Do not copy or exchange your answer with other students. Two identical / copied comments will be marked Zero (0) and may damage your grade in the course.
  • Books, websites and other reading material may be consulted before posting your comments; but copying or reproducing the text from books, websites and other reading materials is strictly prohibited. Such comments will be marked as Zero (0) even if you provide references.
  • You should post your answer on the Graded Discussion Board (GDB), not on the Moderated Discussion Board (MDB). Both will run parallel to each other during the time specified above. Therefore, due care will be needed.
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  • For planning your semester activities in an organized manner, you are advised to view schedule of upcoming Assignments, Quizzes and GDBs in the overview tab of the course website on VU-LMS.


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Replies to This Discussion

Nahi smj aa rahi koi to solution share kry

quality ki demension likhni hai aor koi ek jo ap ko perferable lagti hai wo explain kr dain k kio ap es ko tarji datya hai

bacho aj last date ha gdb ki uploa idea solution.

Service Delivery System

The important features of the service delivery system include role of people, technology, equipment,

layout, procedures

  • The capacity it has to provide at peak levels

  • The extent to which it should help to insure quality standards, differentiate the service from

  • competition, provide barriers to entry by competitors.

  • Relatively Low (as compared to manufacturing) Overall Entry Barriers

  • Economies of Scale Limited (not always but most of the time)

  • High Transportation Costs

  • Erratic Sales Fluctuations

  • No Power Dealing with Buyers or Suppliers

  • Product Substitutions for Service

  • High Customer Loyalty

  • Exit Barriers  

Rasoli is me ust feathers e btany hen???????????????????????

kisi ko kuch nae ata yar  included me jun jun final semester ki traf ja rhy hyn yahn koi idea share e nae krta or nahe koi martial mil rha hy mid ka final term papers ka yar ju ap ki ata hy utna he share kr dya keo ap ko kahan pe masla aa rha hy mil k solve ho jata hy ap kuch tu share kya kro yar


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