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TOPIC: Production/operations management
ASSIGNMENT:


The XYZ Paints is the world’s leading paint company, selling its products almost in 100
countries all over the world. Over the years the company has established a wide
production and distribution network. For immediate and uninterrupted supply of its
products the company ahs established manufacturing plants in various countries
especially where it has high demand of its paints. Instead of using latest technology in
manufacturing and other operations of the company, the quality control and quality
assurance departments are still working on paper based environment. Moreover different
sites are adopting different quality procedures and standards. Over the years, the
company’s sale is declining drastically due to the poor quality of the product and the top
management is worried about it. Because of the paper based feedback from the
customers, lot of data is lost or misinterpreted.


You being the quality control and assurance consultant, are hired by the company to give
an immediate and long run solution of this problem, so that company’s sale once again
goes back to the rise. Also suggest how equal quality standards can be maintained at all
the production plants. (7 Marks)


Explain the quality control and quality assurance and the difference between the two in
your own words in 4-5 lines maximum. (3 Marks)

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Plz discuss the question having 7 marks

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