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Due date: January 19, 2016

Topic: “Six Sigma”

Marks: 5


Objective of the activity:

The prime objective of the given case is to indoctrinate the emerging concept of Six Sigma among the students.

Learning outcomes:

After attempting this GDB students will be able to:

Understand how practical implementation of a concept can be done. Moreover, it will help the students to understand the role of production/operation manager as six sigma practitioner.

The premise:

Alpha Limited is the pioneer in manufacturing electrical goods in Pakistan. Since its launch, the company is bringing innovation towards the progression and growth of the engineering sector in Pakistan by introducing a wide array of quality electrical equipment and home appliances.

For improvement in different divisions of the company, the management Alpha Limited desires to implement the core concept of “six sigma” so as to develop the appliances that are near to perfection and more reliable. A competent team comprised of Marketing and Operations division experts is asked for their recommendations and expert opinion on this decision.

Suppose, you being an operations manager are the part of that team of experts.


1. What would be the possible pre-requisites required by Alpha Limited for the deployment of “six sigma “standards in the company?


Students are advised to write comprehensive but concise answers in point form. The evaluation will not be done on the basis of length of answer rather the quality of arguments. For acquiring the relevant knowledge, do not rely on handouts but watch video lectures and read additional material available online or in any other mode.


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