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Share 'Graded Discussion Board Total Quality Management (MGT510) Semester “Spring 2018” -1st GDB - Closing Date Wednesday, May 23, 2018'
The concept of Quality is different for everyone, and people usually define it in many ways. Some think of quality as excellence, others view it as lack of manufacturing or service defects, while some views it as related to product features or price. Perceived quality by customers is a major criterion by which they make distinctions in the market place. It depends upon customers whether…
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